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Getting BSODs when playing games


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#1 Archenson

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Posted 27 January 2017 - 01:07 AM

I've been getting a lot of BSODs when playing games ever since having a used but reliable motherboard installed into a PC I bought off someone a few months ago. The motherboard is from an older PC which is 4 years old, the newer PC is 2 years. I've tried a lot of different things, from doing a thorough memory test, to switching the graphics card into different PCI slots, plugging in the computer into different wall outlets, I downgraded from Windows 10 to Windows 7 on a freshly formatted drive and clean install. I cannot for the life of me figure out what's wrong.

 

I notice that there are a lot of WHEA-Logger Event ID 19 issues that happen within seconds or minutes apart only when I'm playing games. Initially just the games crash after a few minutes, but sometimes they jsut straight up cause a BSOD.

 

I'm sorry if I'm missing any information, it's very late for me right now so I'm tired.

 

Any help would be very much appreciated!

 

 

OS - Windows 7
· x64
· Clean install of Windows 7
· 2 years (Motherboard, CPU and RAM is 4 years)
· Age of OS installation - A few weeks old

· CPU - Processor Intel® Core™ i7-3770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)

· Video Card - Gigabyte GeForce GTX 970 4GB WINDFORCE 3X Video Card
· MotherBoard - Intel DZ77RE-75k
· Power Supply - EVGA 1000W 80+ Gold Certified Fully-Modular ATX Power Supply

· Heat Sink - Corsair H105 73.0 CFM Liquid CPU Cooler

 

Computer is custom built

· Desktop

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Edited by Archenson, 27 January 2017 - 12:04 PM.


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#2 shadow_647

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Posted 27 January 2017 - 06:12 AM

heat sinks what ?



#3 Archenson

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Posted 27 January 2017 - 12:05 PM

Sorry about that, added the heat sink to the main post:

 

Corsair H105 73.0 CFM Liquid CPU Cooler



#4 shadow_647

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Posted 27 January 2017 - 04:41 PM

MY self i would probably underclock the hole system and put it in safe mode so to speak then move on to hardware diagnosis on all levels, mind doing the following as well.

 

https://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

As well bios up to date ?



#5 Archenson

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Posted 29 January 2017 - 08:03 PM

Speccy Snapshot:

 

http://speccy.piriform.com/results/4MrgMdtpXOlzMjC5Wdw7UOj

 

BIOS is updated to the latest version, though that one is several years old.

 

I noticed I get a large amount of WHEA-Logger Event ID 19 in Event Viewer only when I am playing games. I never get this when using normal desktop applications or watching videos.



#6 shadow_647

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Posted 30 January 2017 - 12:49 AM

https://support.microsoft.com/en-us/help/961080/event-id-19-occurs-on-windows-server-2008-or-windows-vista-service-pack-1-based-computers-that-use-intel-nehalem-processors

 

http://www.eventid.net/display.asp?eventid=19&eventno=9845&source=Microsoft-Windows-WHEA-Logger&phase=1

 

Well like i was saying you could do a underclock setup and see what happens, id do a over night run of prime95 too as you sleep and see what happens.

 






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