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Multiple 0x00000050, among others, and cannot load safe mode


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#1 chandlerspain

chandlerspain

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Posted 26 January 2017 - 06:37 PM

Been having problems with my computer for over a year now and can't fix the problem.  I've replaced my ram, ssd (old one still plugged in), and power supply, and still have the same problems.  I often have a BSOD when using photoshop and youtube at the same time, starting with the youtube tabs crashing, then the rest of my tabs crashing and then the blue screen.  Rocket League has recently started performing too poorly to play along with some slight graphical errors.  I haven't found anything on it really so I'm not sure if it's worth mentioning but under my display adapters I can never get my Standard VGA Graphics Adapter to not have the yellow exclamation mark next to it no matter what I do.  As far as not being able to use Safe Mode, when I use F8 to get to the boot options, doesn't matter which safe mode I try, they all hang at classpnp.sys and then goes to the log in screen and about 3-5 seconds later it restarts and boots into normal mode.  I've done memtests before with no problems.  Attached are the logs.  -- It's worth noting that I just found out Rocket League performs better when I change it from windowed to full screen and vice versa, it performs badly at first regardless of the setting but when I change it to the other then things change for the better.  
 
Specs for custom built desktop computer:
i7 4790k
msi r9 390
z97mx-gaming 5
16g ballistix
Windows 7 64-bit

Attached Files



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#2 usasma

usasma

    Still visually handicapped (avatar is memory developed by my Dad


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Posted 28 January 2017 - 12:59 PM

Only 17 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

 

Out of 21 memory dumps there were 10 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results
I'm guessing it's video - so start with those tests first.
 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Thu Jan 26 16:42:20.996 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012617-7815-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime:0 days 0:03:04.792
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :ntkrnlmp.exe ( nt!ExAcquireFastMutex+1a )
BugCheck 1000007E, {ffffffffc0000005, fffff80002ca32ca, fffff880033d2538, fffff880033d1d90}
BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ca32ca, The address that the exception occurred at
Arg3: fffff880033d2538, Exception Record Address
Arg4: fffff880033d1d90, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x7E_nt!ExAcquireFastMutex+1a
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  F6
  BIOS Release Date             09/18/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97MX-Gaming 5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 26 05:45:45.511 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012617-5787-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime:0 days 0:02:39.307
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+43836 )
BugCheck 50, {fffff8802b894e59, 8, fffff8802b894e59, 2}
BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA (50)
Arguments:
Arg1: fffff8802b894e59, memory referenced.
Arg2: 0000000000000008, value 0 = read operation, 1 = write operation.
Arg3: fffff8802b894e59, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Steam.exe
FAILURE_BUCKET_ID: X64_0x50_BAD_IP_nt!_??_::FNODOBFM::_string_+43836
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  F6
  BIOS Release Date             09/18/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97MX-Gaming 5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 26 05:42:27.211 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012617-3322-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
System Uptime:0 days 0:07:31.008
Probably caused by :ntkrnlmp.exe ( nt!PspReturnQuota+46 )
BugCheck 3B, {c0000005, fffff80002cd1b46, fffff88006f35af0, 0}
BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002cd1b46, Address of the instruction which caused the bugcheck
Arg3: fffff88006f35af0, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  steamwebhelper
FAILURE_BUCKET_ID: X64_0x3B_nt!PspReturnQuota+46
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  F6
  BIOS Release Date             09/18/2015
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z97MX-Gaming 5
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Thu Jan 26 16:42:20.996 2017 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
TeeDriverx64.sys            Tue Sep 23 16:01:14 2014 (5421D18A)
igdkmd64.sys                Wed Aug  5 00:53:18 2015 (55C196BE)
e2xw7x64.sys                Fri Feb  5 17:44:58 2016 (56B525EA)
bflwfx64.sys                Wed Mar 23 11:45:19 2016 (56F2BA0F)
AtihdW76.sys                Wed Mar 30 01:00:37 2016 (56FB5D75)
atikmpag.sys                Fri Dec 23 11:58:02 2016 (585D579A)
amdacpksd.sys               Fri Dec 23 12:11:07 2016 (585D5AAB)
atikmdag.sys                Fri Dec 23 12:24:18 2016 (585D5DC2)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 26 05:45:45.511 2017 (UTC - 5:00)**************************
atikmpag.sys                Fri Jan 13 10:58:02 2017 (5878F90A)
amdacpksd.sys               Fri Jan 13 11:11:32 2017 (5878FC34)
atikmdag.sys                Fri Jan 13 11:20:12 2017 (5878FE3C)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Jan 15 23:14:10.832 2017 (UTC - 5:00)**************************
atikmpag.sys                Fri Sep 16 14:50:37 2016 (57DC3EFD)
atikmdag.sys                Fri Sep 16 15:12:45 2016 (57DC442D)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Dec 15 03:11:42.872 2016 (UTC - 5:00)**************************
amdacpksd.sys               Fri Sep 16 15:02:41 2016 (57DC41D1)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=speedfan.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
e2xw7x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=bflwfx64.sys
http://www.carrona.org/drivers/driver.php?id=AtihdW76.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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