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Clock WatchDog TimeOut


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#1 Nickojohn

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Posted 26 January 2017 - 04:47 PM

Hello I build my computer last year and put window 10 as my operating system. i mainly use this computer for gaming but everynow and then i get the blue screen crash with Clock watchdog. i have a asus maximus vii hero and gtx 970 video card. I've done everthing i can to try and stop this crash, update my bios to and all way up date my geforce for the video card and i even wiped the entire computer and re downloaded the operating from scratch and still get the crash please someone help me.

  feature-image-CLOCK-WATCHDOG-TIMEOUT.png



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#2 FreeBooter

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Posted 26 January 2017 - 05:55 PM

Please ask moderator to move your thread to below from.

Windows Crashes, BSOD, and Hangs Help and Support


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#3 Nickojohn

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Posted 27 January 2017 - 06:17 PM

I'm sorry i don't what you mean 



#4 Nickojohn

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Posted 01 February 2017 - 10:56 AM

Here is my zip file 

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#5 Nickojohn

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Posted 01 February 2017 - 11:02 AM

Im having trouble with the perfmon / report



#6 dc3

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Posted 01 February 2017 - 11:25 AM

Requested to have this topic moved to the Windows Crashes, BSOD, and Hangs Help and Support forum where this topic belongs.


Edited by dc3, 01 February 2017 - 11:28 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 usasma

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Posted 04 February 2017 - 07:27 AM

Some of the steps that I suggest may seem intimidating.

Please just follow along, line-by-line

If you run into a problem, just post back with exactly what the problem is and we'll try to work it out.

 

Your UEFI/BIOS (version 3103) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 4 Windows Update hotfixes installed.  Most build 14393 (1607) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have 4or 5 hard drives.  What is the make/model/wattage and age of your Power Supply?
This question is designed to get you to think about the power demands of your system and compare them to the PSU that you have.

Also, as PSU's get older, they tend to get less efficient - so they don't put out as much power.

 

Many more LiveKernelEvents than BSOD events in the WER section of the MSINFO32 report.
Couple this with your reporting of the CLOCK_WATCHDOG_TIMEOUT (which the memory dumps support), and I'd suspect that this is a hardware/compatibility/low-level driver problem.

Please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please finish ALL of the tests and let us know the results.

 

Please uninstall your Logitech USB camera software from Control Panel...Programs and Features, then physically remove the device from your system.

It's driver dates from 2008 and likely isn't compatible w/W10

 

You have ELECOM USB mouse filter drivers dating from 2010.

Please uninstall the software from Control Panel...Programs and Features.

If you have another USB mouse, try using that in place of the current device (to test if the mouse itself is causing problems).

 

In the event that none of this isolates the problem, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Jan 25 21:21:54.514 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012517-6453-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 0:03:00.218
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {18, 0, ffffa30001b80180, 4}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffffa30001b80180, The PRCB address of the hung processor.
Arg4: 0000000000000004, The index of the hung processor.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
PROCESS_NAME:  Taskmgr.exe
FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE!unknown_function
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 25 20:58:06.510 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012517-6359-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 0:03:48.218
Probably caused by :memory_corruption
BugCheck 101, {18, 0, ffff8f80cb74f180, 4}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffff8f80cb74f180, The PRCB address of the hung processor.
Arg4: 0000000000000004, The index of the hung processor.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
PROCESS_NAME:  HitFilmExpress.exe
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i7-4790K CPU @ 4.00GHz"
MaxSpeed:     4000
CurrentSpeed: 4000
  BIOS Version                  3103
  BIOS Release Date             03/09/2016
  Manufacturer                  ASUS
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  All Series
  Baseboard Product             MAXIMUS VII HERO
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Wed Jan 25 20:53:45.763 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012517-6421-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 0:02:35.469
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 101, {18, 0, ffffd00106e55180, 2}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Arguments:
Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: ffffd00106e55180, The PRCB address of the hung processor.
Arg4: 0000000000000002, The index of the hung processor.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BIT_LARGE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
The rest of the memory dump summaries are hidden in the Spoiler tag below.  Click on "Show" to reveal them.

Spoiler



3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jan 25 21:21:54.514 2017 (UTC - 5:00)**************************
LVUSBS64.sys                Sat Jul 26 11:06:36 2008 (488B3D7C)
ElcMouLFlt.sys              Mon Oct  4 19:30:57 2010 (4CAA63B1)
ElcMouUFlt.sys              Tue Nov 30 00:42:46 2010 (4CF48ED6)
AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
TeeDriverW8x64.sys          Tue Jul  7 13:43:32 2015 (559C0FC4)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
ccSetx64.sys                Thu May  5 18:33:33 2016 (572BCA3D)
RTKVHD64.sys                Fri May 20 06:48:12 2016 (573EEB6C)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
Ironx64.SYS                 Fri Sep  2 17:44:25 2016 (57C9F2B9)
SRTSPX64.SYS                Fri Sep  2 21:56:42 2016 (57CA2DDA)
SYMEVENT64x86.SYS           Thu Sep  8 15:47:29 2016 (57D1C051)
SRTSP64.SYS                 Tue Sep 13 21:14:58 2016 (57D8A492)
SYMNETS.SYS                 Wed Sep 14 22:43:10 2016 (57DA0ABE)
SYMEFASI64.SYS              Wed Oct 12 14:18:04 2016 (57FE7E5C)
BHDrvx64.sys                Fri Nov  4 05:39:20 2016 (581C5748)
IDSvia64.sys                Fri Dec  2 12:58:53 2016 (5841B65D)
nvvhci.sys                  Thu Dec 15 04:29:03 2016 (5852625F)
nvvad64v.sys                Mon Dec 19 00:50:05 2016 (5857750D)
eeCtrl64.sys                Tue Jan  3 15:08:58 2017 (586C04DA)
EraserUtilRebootDrv.sys     Tue Jan  3 15:08:59 2017 (586C04DB)
nvhda64v.sys                Fri Jan 13 01:30:23 2017 (587873FF)
nvlddmkm.sys                Fri Jan 20 08:29:59 2017 (588210D7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan  2 22:02:58.764 2017 (UTC - 5:00)**************************
mt7612US.sys                Wed Dec  9 01:44:11 2015 (5667CDBB)
DevAuthE.sys                Fri Jul 15 22:29:16 2016 (57899BFC)
xinputhid.sys               Sat Aug 20 01:20:50 2016 (57B7E8B2)
EraserUtilRebootDrv.sys     Fri Sep 16 22:16:39 2016 (57DCA787)
eeCtrl64.sys                Fri Sep 16 22:16:39 2016 (57DCA787)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
xboxgip.sys                 Fri Nov 11 04:26:51 2016 (58258EDB)
nvvad64v.sys                Fri Nov 25 10:43:56 2016 (58385C3C)
nvlddmkm.sys                Sun Dec 11 13:13:24 2016 (584D9744)


http://www.carrona.org/drivers/driver.php?id=LVUSBS64.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouLFlt.sys
http://www.carrona.org/drivers/driver.php?id=ElcMouUFlt.sys
http://www.carrona.org/drivers/driver.php?id=AsIO.sys
http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
http://www.carrona.org/drivers/driver.php?id=SYMEFASI64.SYS
http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
mt7612US.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=DevAuthE.sys
xinputhid.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=xboxgip.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#8 Nickojohn

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Posted 04 February 2017 - 01:32 PM

thank you for your time ill work one each step and reply when i have each one done

1) my bios is up to-date i upload a pic so you can see how i check

2) i'm having problem understanding what you talked about with windows update ill search for update but get a message that ill all good, i uploaded a pic to show you where i looked 

Attached Files



#9 Nickojohn

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Posted 04 February 2017 - 01:37 PM

regarding to my power suppy i have a evga 750 g2 (80 plus gold) i got it 1.6 years ago and i have 4 hard drive wired to it but the other hard drive are external



#10 usasma

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Posted 06 February 2017 - 05:25 PM

If you have no errors or problems with Windows Update - then don't worry about it.

 

The question about the PSU is designed to get you to think about the power draw of your system.  Even external HDD's draw power.

How much other stuff is connected?  Also, PSU's get less efficient as they age - so you can expect them to generate less power as they get older.

I can't tell you about your PSU - that's something that you have to decide for yourself.  If in doubt, try purchasing a new one from a shop that'll let you return it if it's not needed (for your money back) - and then test with that,


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#11 dc3

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Posted 07 February 2017 - 09:13 AM

The Read/Write wattage of a hdd is ~6.00 Watts.  At idle it's ~5.50 Watts.  This would mean that the four hdds would be pulling around 24 Watts.  You 80+ Gold PSU runs around 87% efficiency, the rest of the wattage is lost in heat dissipation.  Even so, with a 750W PSU there will still be a great deal of headroom, even with a GPU that requires a minimum of 500W you still have a lot of room.

 

John is correct, a PSU will loose power over time.  This is because of the electrolytic capacitors used in the PSU.  The electrolytics in these caps breakdown over time which causes the loss of power.  But under two years of use I doubt that there would be any appreciable loss of power.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 riya39550

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Posted 21 March 2018 - 06:57 AM






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