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BSOD Windows 10 Please help :(


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#1 mrstuky

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Posted 26 January 2017 - 01:11 AM

System keeps crashing. Crashes every 10 minutes, multiple BSODs. I updated the drivers, and ran sfc /scannow and verify. I will try to do a memtest when I get a chance.

 

OS - Windows 10 Pro
· 64 bit
· What was original installed OS on system? N/A Custom System
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full Retail
· Age of system (hardware) Less than a year
· Age of OS installation - have you re-installed the OS? No

· CPU Intel Core i7 6800K @ 3.40GHz
· Video Card 4095MB NVIDIA GeForce GTX 1080 (EVGA)
· MotherBoard - (if NOT a laptop) Gigabyte Technology Co. Ltd. X99-Ultra Gaming-CF (SOCKET 0)

Ram:16.0GB Dual-Channel Unknown @ 1599MHz (16-18-18-38)
· Power Supply - brand & wattage (skip if laptop) No Clue, Will find out tomorrow.

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop? Desktop



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#2 usasma

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Posted 28 January 2017 - 06:29 AM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 mrstuky

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Posted 02 February 2017 - 03:09 AM

Sorry I thought I did upload the files. Here they are! Thanks

 

Also this has 32 GBs of Ram.

1x  Samsung 950 Pro M.2 256gb

2x Samsung 850 Pro 512 gb

 

Ran MemTest no errors.

Reinstalled Windows 10 64 bit pro, latest drivers from manufacture and windows updates.

 

Still Crashes every few hours.

Attached Files


Edited by mrstuky, 02 February 2017 - 03:16 AM.


#4 usasma

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Posted 02 February 2017 - 10:53 AM

Sorry to say, but there doesn't appear to be anything in the zip that you uploaded.


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#5 mrstuky

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Posted 03 February 2017 - 12:48 AM

Sorry to say, but there doesn't appear to be anything in the zip that you uploaded.

 

Sorry I uploaded the wrong Zip.

 

Here you go,

 

Thanks!

Attached Files



#6 usasma

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Posted 05 February 2017 - 08:04 AM

Your UEFI/BIOS (version F3) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 4 Windows Update hotfixes installed.  Most build 14393 (1607) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

These devices are disabled in Device Manager.  Did you deliberately disable them?  If so, why did you disable them?

 

Generic SuperSpeed USB Hub    USB\VID_045B&PID_0210\5&23CE17BD&0&20    This device is disabled.
Generic SuperSpeed USB Hub    USB\VID_045B&PID_0210\5&23CE17BD&0&21    This device is disabled.

Please re-enable these devices and then update the USB 3.0 drivers from the manufacturer's website

 

Many more LiveKernelEvents than BSOD events in the WER section of the MSINFO32 report.
These can be a sign of a hardware problem - so please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please finish ALL of the tests and let us know the results.

 

Several errors due to Corsair Link in the WER section of the MSINFO32 report.

Please uninstall the Corsair Link software and remove any of the Corsair Link hardware (while we are testing).

The Silicone Labs USB drivers for Corsair Link date from 2010 - well before the release of W10 (29 Jul 2015).

 

Your Logitech sound/webcam drivers date from 2012.

Please uninstall them and remove the Logitech devices from your system (while we are testing).

Feel free to reinstall them with the latest, W10 compatible drivers when we're finished troubleshooting.

 

Finally, if all of the above doesn't fix this, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Tue Jan 24 17:31:16.299 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012417-7734-01.dmp]
Windows 10 Kernel Version 14393 MP (12 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 13:57:26.613
Probably caused by :ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b3 )
BugCheck 7F, {8, ffffe70055688c30, ffffe700556b1fb0, fffff80092fd559f}
BugCheck Info: UNEXPECTED_KERNEL_MODE_TRAP (7f)
Arguments:
Arg1: 0000000000000008, EXCEPTION_DOUBLE_FAULT
Arg2: ffffe70055688c30
Arg3: ffffe700556b1fb0
Arg4: fffff80092fd559f
BUGCHECK_STR:  0x7f_8
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID: 0x7f_8_nt!KiDoubleFaultAbort
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  F3
  BIOS Release Date             06/24/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Default string
  Baseboard Product             X99-Ultra Gaming-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 20 05:00:59.419 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012017-7578-01.dmp]
Windows 10 Kernel Version 14393 MP (12 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 2:50:01.104
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck A, {ffff9080212c0ce4, 2, 0, fffff802e6e0d42b}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: ffff9080212c0ce4, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff802e6e0d42b, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_ONE_BYTE
CPUID:        "Intel® Core™ i7-6800K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  F3
  BIOS Release Date             06/24/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Default string
  Baseboard Product             X99-Ultra Gaming-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Tue Jan 24 17:31:16.299 2017 (UTC - 5:00)**************************
SiLib.sys                   Thu Jul 15 18:08:26 2010 (4C3F86DA)
SiUSBXp.sys                 Thu Jul 15 18:27:13 2010 (4C3F8B41)
lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
iaStorA.sys                 Wed Nov  4 05:27:49 2015 (5639DDA5)
e1d65x64.sys                Tue Nov 24 14:17:26 2015 (5654B7C6)
tbt81x.sys                  Sun Jan  3 05:56:44 2016 (5688FE6C)
RTKVHD64.sys                Fri Jan 22 10:09:21 2016 (56A24621)
e2xw10x64.sys               Tue Jan 26 18:58:16 2016 (56A80818)
TeeDriverW8x64.sys          Wed Feb  3 17:41:13 2016 (56B28209)
bwcW10x64.sys               Tue Feb  9 13:23:57 2016 (56BA2EBD)
IntelNit.sys                Thu Apr 14 21:41:38 2016 (571046D2)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
dump_stornvme.sys           Thu Sep 15 12:24:55 2016 (57DACB57)
dokan1.sys                  Tue Sep 20 09:48:47 2016 (57E13E3F)
nvhda64v.sys                Thu Sep 29 09:25:06 2016 (57ED1632)
nvvad64v.sys                Fri Nov 25 10:43:56 2016 (58385C3C)
nvlddmkm.sys                Sun Dec 11 13:13:24 2016 (584D9744)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 20 05:00:59.419 2017 (UTC - 5:00)**************************
btwsecfl.sys                Wed Sep 12 20:37:48 2012 (50512ADC)
btwusb.sys                  Fri Jan 15 13:00:00 2016 (569933A0)


http://www.carrona.org/drivers/driver.php?id=SiLib.sys
http://www.carrona.org/drivers/driver.php?id=SiUSBXp.sys
http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=e1d65x64.sys
tbt81x.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
e2xw10x64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=bwcW10x64.sys
IntelNit.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
dump_stornvme.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
dokan1.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
btwsecfl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
btwusb.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 mrstuky

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Posted 10 February 2017 - 01:44 AM

Hello Sir.

 

Thank you for your reply. I would like to give an update.

 

I updated BIOS to latest firmwar. It has an M.2 Drive and 2 SSD Drives. (Samsung 950/850) Updated firmware for the three drives. Reinstalled Windows 10, Installed Windows Updates and Drivers. Computer started to crash before installing th network drivers. Has Water Cooled GTX 1080, and Water Cooled 17-6800K so heat does not seem to be an issue. Ran MemTest, and left it running for over 17 hours no error.

 

I uploaded a new copy of minidumps.

 

Thanks again!

Attached Files






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