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Constantly BSOD ntoskrnl.exe+70400 please help, I've tried so much


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#1 usernamelols

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Posted 25 January 2017 - 12:51 PM

Okay so my story goes like this:

 

Since about November or October, I started getting a BSOD while gaming maybe once every 2 weeks or so. When January hit, I started getting more and more, it used to take days, then only hours and then finally 15 minutes or less to blue screen, even while just on skype or with a youtube video running and nothing else. (meaning each time it happened, the next time until it happened again was basically cut in half)

 

So around the 15th of January, it got to the point of Windows not even wanting to boot, it asked me to run the start up repair and then eventually asked me to go to a restore point. After doing that, all seemed well.. but then I played a game (Overwatch) for about 2 hours and it gave me another BSOD. So then I looked into checking memory issues, drivers out of date or not working well together and Windows updates.

Did everything I could for that, also checked my HDD and no issues came up, minor things showed up and I fixed them but it didn't do anything, so since doing those updates and driver stuff, I haven't crashed without playing a game yet, it's been about 3 days. I've tried playing something a few times and each time, in under 10 minutes it would crash.

 

The codes I've been getting are 0x0000000a and 0x00000050. Also I got one 0x0000007f code before.

BlueScreenView says that every single one is caused by a "driver ntoskrnl.exe" with the address being ntoskrnl+70400.

 

I did multiple disk checkers, defrags, memory tests, registry tests and so on and everything said my ram and HDD are fine.. I know it doesn't mean 100% they're fine but I figured I would just mention it.

 

The Bug Check Strings I get are one of 3:

IRQL_NOT_LESS_OR_EQUAL

PAGE_FAULT_IN_NONPAGED_AREA

UNEXPECTED_KERNAL_MODE_TRAP (this one only happened once)

 

 

 

Specs are:

Operating System
Windows 7 Professional 64-bit SP1
 
CPU
Intel Core i5 3570K @ 3.40GHz
Ivy Bridge 22nm Technology
 
RAM
8.00GB Dual-Channel DDR3 @ 802MHz (9-9-9-24)
 
Motherboard
ASUSTeK COMPUTER INC. MAXIMUS V GENE (LGA1155)
 
Graphics
HP 2311xi (1920x1080@60Hz)
SMB2230 (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 750 Ti (EVGA)
 
Storage
232GB Western Digital WDC WD2500AAKX-00ERMA0 ATA Device (SATA)
 
 
 
I only have one saved dmp of the crashing because I just cleaned out everything possible, accidentally deleting the other ones. There has been about 30-40 crashes in total for this month now.

 

 

==================================================
Dump File         : 012517-27112-01.dmp
Crash Time        : 1/25/2017 11:28:49 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : fffffa80`89ddc9b0
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02cae385
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70400
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.23572 (win7sp1_ldr.161011-0600)
Processor         : x64
Crash Address     : ntoskrnl.exe+70400
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\012517-27112-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 408,088
Dump File Time    : 1/25/2017 11:30:15 AM
==================================================
 
Please help :(
 


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#2 bwv848

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Posted 25 January 2017 - 01:41 PM

If you need help, please follow the instructions here:

https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

and attach the requested files in your next post.

Thanks.

 

P.S. Please do NOT run any disk cleaner utility software while we're troubleshooting, and do NOT delete any more dump files in %WinDir%\Minidump


Edited by bwv848, 25 January 2017 - 01:47 PM.

If I do not reply in three days, please message me.
 
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#3 usernamelols

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Posted 25 January 2017 - 03:57 PM

I'm not sure if I did this correctly but I believe I read it correctly, also thank you for the quick reply.

I feel so helpless with this so the fact that someone is even putting interest in this is motivational for me.

 

If I made any mistake with attaching the 2 things, let me know.

Attached Files



#4 dc3

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Posted 26 January 2017 - 02:50 PM

The link that bwv848 took you to instructions for posting a topic in the Windows Crashes, BSOD, and Hangs Help and Support forum.

 

Part of the instruction was there following... "4. Zip up the PERFMON output; create a new thread HERE and attach the 2 zip files (SysnativeFileCollectionApp.zip + perfmon.zip)."

 

HERE is a link which would take you to the forum listed above.  This is where you need to post the results of your scans.  This will open a topic in this forum where you will find the best help for this type of problem. :thumbup2:


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 bwv848

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Posted 26 January 2017 - 04:12 PM

@dc3, I think usernamelols uploaded everything correctly. :) We are already in the BSOD forum, so it's not a good idea to create a duplicate topic.

===

@usernamelols,

Unfortunately, we only had one dump in the Sysnative report. If you have experienced more BSODs recently, please run the Sysnative reporting tool again.

The dump blamed netio.sys, a Microsoft driver. I have a hunch that one of your NVIDIA things is causing your BSODs, namely the NVIDIA NetworkService Container. Is it possible you stop and disable the service from services.msc? If it breaks your internet, just enable it again.

I suggest you run ALL these hardware diagnostics while you wait for usasma's full expert analysis.


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#6 usasma

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Posted 27 January 2017 - 05:49 AM

Only 305 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Most of the memory dumps (there's several noted in the WER section of the MSINFO32 report) point to video issues.

Please:

- download a fresh copy of the latest, W10 compatible video drivers for your system

- uninstall the current video drivers from Control Panel...Programs and Features

- install the freshly downloaded drivers

- monitor for further problems.

 

But, as the latest memory dump points to networking, the diagnosis is far from certain at this point.

 

If you get further BSOD's, please run Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Jan 25 11:28:49.209 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\012517-27112-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 0:38:24.427
Probably caused by :NETIO.SYS ( NETIO!KfdClassify+54c )
BugCheck A, {fffffa8089ddc9b0, 2, 0, fffff80002cae385}
BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
Arguments:
Arg1: fffffa8089ddc9b0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002cae385, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  Battle.net.exe
FAILURE_BUCKET_ID: X64_0xA_NETIO!KfdClassify+54c
CPUID:        "Intel® Core™ i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3410
  BIOS Version                  1903
  BIOS Release Date             08/19/2013
  Manufacturer                  System manufacturer
  Baseboard Manufacturer        ASUSTeK COMPUTER INC.
  Product Name                  System Product Name
  Baseboard Product             MAXIMUS V GENE
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jan 25 11:28:49.209 2017 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
asmtxhci.sys                Wed Nov  2 23:00:22 2011 (4EB203C6)
asmthub3.sys                Wed Nov  2 23:00:32 2011 (4EB203D0)
asahci64.sys                Thu Jan  5 00:08:19 2012 (4F053043)
iusb3hub.sys                Mon May 21 03:21:36 2012 (4FB9ED00)
iusb3xhc.sys                Mon May 21 03:21:40 2012 (4FB9ED04)
iusb3hcs.sys                Mon May 21 03:23:42 2012 (4FB9ED7E)
HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
e1c62x64.sys                Thu Feb 21 00:14:02 2013 (5125AD1A)
CMUAC.SYS                   Wed Nov 20 22:54:31 2013 (528D83F7)
cpuz138_x64.sys             Thu Feb 26 02:04:34 2015 (54EEC582)
GUBootStartup.sys           Wed Apr 22 22:03:58 2015 (5538530E)
nvhda64v.sys                Mon Sep 21 05:44:17 2015 (55FFD171)
nvlddmkm.sys                Fri Jan 22 19:12:06 2016 (56A2C556)
SCDEmu.SYS                  Tue May 24 19:00:50 2016 (5744DD22)
veracrypt.sys               Wed Aug 17 16:28:27 2016 (57B4C8EB)
aswRvrt.sys                 Thu Aug 18 10:12:01 2016 (57B5C231)
aswKbd.sys                  Thu Aug 18 10:12:06 2016 (57B5C236)
aswRdr2.sys                 Thu Aug 18 10:12:58 2016 (57B5C26A)
aswMonFlt.sys               Thu Aug 18 10:30:14 2016 (57B5C676)
aswStm.sys                  Thu Aug 18 10:36:29 2016 (57B5C7ED)
aswSnx.sys                  Mon Sep 12 08:37:08 2016 (57D6A174)
aswSP.sys                   Mon Sep 12 08:59:01 2016 (57D6A695)
aswVmm.sys                  Thu Oct  6 05:26:20 2016 (57F618BC)
nvvhci.sys                  Thu Dec 15 04:29:03 2016 (5852625F)
nvvad64v.sys                Mon Dec 19 00:50:05 2016 (5857750D)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys
http://www.carrona.org/drivers/driver.php?id=asmthub3.sys
http://www.carrona.org/drivers/driver.php?id=asahci64.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=e1c62x64.sys
http://www.carrona.org/drivers/driver.php?id=CMUAC.SYS
http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=veracrypt.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
nvvhci.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 usernamelols

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Posted 27 January 2017 - 09:58 AM

Alrighty I'll try the diagnostics and driver verifier but something odd happened, could it just be possible that it's from faulty RAM? I took out one of my 2 sticks early yesterday morning and tried playing games/watching videos and stuff pretty much for 16 hours off and on, zero crashes. Now.. I can EASILY believe my computer has tons of software issues that still need to be addressed, but no BSODs so far with removing that stick of RAM.


Edited by usernamelols, 27 January 2017 - 10:28 AM.


#8 usernamelols

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Posted 27 January 2017 - 01:11 PM

Update - I wanted to just test this for giggles before I did that stuff so I put the other RAM stick back in. 2 hours in and no BSOD yet.. Unless it was literally just needing to reseat the RAM, this makes me believe everything I've ever learned about computers now doesn't matter. I'm honestly baffled but I am still expecting a crash at some point because of the 30+ BSODs before.



#9 usasma

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Posted 30 January 2017 - 05:53 AM

Sorry for the delay in responding, things have gotten very busy here lately.

 

If you'd like to try hardware diagnostics, here's a list of the free one's that I suggest:  http://www.carrona.org/hwdiag.html

 

FWIW - BSOD's can be due to a combination of things


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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