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CPU Running at 100% "Take Ownership of file" has multiple occurrences running


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#1 WyldRyd

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Posted 25 January 2017 - 10:39 AM

Hello,

 

I need someone to help me as I have tried everything that I know how to do.

 

My Computer is infected with something that slipped under the radar even with all my protections.

 

I currently run Norton 360 and Premium Malwarebytes. Both say the computer is fine and there are no issues but there are definitely issues!

 

My Norton is currently taking up around 40%+ of my CPU and I also am getting these processes called "Takes ownership of a file" running that are taking up CPU as well.

Here is a small snapshot of what I am talking about.

https://drive.google.com/file/d/0B_tUAQqGKMehNkE3ZW5YUExHTTA/view?usp=sharing

 

 

Malwarebytes Premium scans say I am clean

Norton scans say I am clean

Norton Power Eraser says I am clean

 

Windows 10

HP Laptop Envy

 

I have never been infected before so I will need help as to how to create the log files needed to help me. I am tech savvy and should catch on quickly but need some guidance ASAP as this is a personal computer that I use for work.

 

I hope that someone can help me out today on this!!!! THANK YOU IN ADVANCE FOR HELPING ME!!!!!!!!


Edited by WyldRyd, 25 January 2017 - 10:42 AM.


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#2 WyldRyd

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Posted 14 February 2017 - 01:28 PM

Is no one able to help me on this?🛠⚙️💻

#3 boopme

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Posted 01 March 2017 - 12:27 PM

Hi, probably not malware and that's why everyone passed. We'll take a look.

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
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  • Download TDSSKiller and save it to your desktop.
  • Extract (unzip) its contents to your desktop.
  • Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
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cvMlKv6.pngESET Online Scanner
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  • Disable all your antivirus and antimalware software - see how to do that here.
  • Right click on esetsmartinstaller_enu.exe and select Run as Administrator.
  • Place a checkmark in YES, I accept the Terms of Use, then click Start. Wait for ESET Online Scanner to load its components.
  • Select Enable detection of potentially unwanted applications.
  • Click Advanced Settings, then place a checkmark in the following:
    • Remove found threats
    • Scan archives
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    • Enable Anti-Stealth technology
  • Click Start to begin scanning.
  • ESET Online Scanner will start downloading signatures and scan. Please be patient, as this scan can take quite some time.
  • When the scan is done, click List threats (only available if ESET Online Scanner found something).
  • Click Export, then save the file to your desktop.
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#4 WyldRyd

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Posted 01 March 2017 - 02:55 PM

I ended up doing a full clean windows install as I didn't get help anywhere from anyone. So the problem is now taken care of.

 

But I wanted to say thank you for your reply and finally being the person to step up, stop by and offering to help me. Have a great day and thank you again for your offer to help!  :guitar:



#5 boopme

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Posted 02 March 2017 - 11:20 AM

You're very welcome!! Glad it's fixed. :thumbsup2:


How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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