I need someone to help me as I have tried everything that I know how to do.
My Computer is infected with something that slipped under the radar even with all my protections.
I currently run Norton 360 and Premium Malwarebytes. Both say the computer is fine and there are no issues but there are definitely issues!
My Norton is currently taking up around 40%+ of my CPU and I also am getting these processes called "Takes ownership of a file" running that are taking up CPU as well.
Here is a small snapshot of what I am talking about.
Malwarebytes Premium scans say I am clean
Norton scans say I am clean
Norton Power Eraser says I am clean
HP Laptop Envy
I have never been infected before so I will need help as to how to create the log files needed to help me. I am tech savvy and should catch on quickly but need some guidance ASAP as this is a personal computer that I use for work.
I hope that someone can help me out today on this!!!! THANK YOU IN ADVANCE FOR HELPING ME!!!!!!!!
Edited by WyldRyd, 25 January 2017 - 10:42 AM.