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How do I safely remove wonderlandads virus


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6 replies to this topic

#1 TinyRiiiiick

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Posted 25 January 2017 - 09:58 AM

So my pc has been infected with the wonderlandads virus. I have done some research and tried a number of programs including malwarebytes adwcleaner and ani-malware, hitman pro, zenama. As far as symptoms go my microsoft edge browser is opening by itself and automatically loads the wonderlandads page. This happens every 10-15 minutes. Its thats bad it will minimize the program i am using when it happens. What do i do to get rid of this.

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#2 nasdaq

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Posted 25 January 2017 - 10:49 AM

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs.

p.s.
I have closed your duplicate topic.

#3 TinyRiiiiick

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Posted 25 January 2017 - 11:04 AM

Thanks for your swift reply. here are the text logs

Attached Files



#4 nasdaq

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Posted 25 January 2017 - 02:18 PM

Remove these programs in bold via the Control Panel > Programs > Programs and Features.
Amazon Assistant (HKLM-x32\...\{AA11FD16-297F-452D-9015-F9014303CDD3}) (Version: 10.16.1216 - Amazon) <==== ATTENTION
Driver Support (HKLM-x32\...\DriverSupport) (Version: 10.1.4.20 - PC Drivers HeadQuarters LP) <==== ATTENTION
MyBrowser 1.0.2V30.09 (HKLM-x32\...\MyBrowser 1.0.2V30.09) (Version: 1.36.01.22 - MyBrowser 1.0.2V30.09) <== == ATTENTION
===

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Program Files (x86)\Amazon\Amazon Assistant\amazonAssistantService.exe
(PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAOsvc.exe
(PC Drivers HeadQuarters LP) C:\Program Files (x86)\Driver Support\svc\DriverSupportAO.exe
ShellIconOverlayIdentifiers: [Fatlfn] -> {646BAAE7-7538-4866-8EEE-974C0AA910AB} =>  -> No File
CHR HKLM\SOFTWARE\Policies\Google: Restriction <======= ATTENTION
SearchScopes: HKLM-x32 -> DefaultScope value is missing
CHR Extension: (Chrome Web Store Payments) - C:\Users\New\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-04-18]
CHR Extension: (Trend Micro Toolbar) - C:\Users\New\AppData\Local\Google\Chrome\User Data\Default\Extensions\ohhcpmplhhiiaoiddkfboafbhiknefdf [2016-04-18]
CHR Extension: (Chrome Media Router) - C:\Users\New\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-25]
CHR HKLM-x32\...\Chrome\Extension: [ohhcpmplhhiiaoiddkfboafbhiknefdf] - hxxps://clients2.google.com/service/update2/crx
R2 DSAO; C:\Program Files (x86)\driver support\svc\DriverSupportAOsvc.exe [2033104 2016-10-23] (PC Drivers HeadQuarters LP)
R2 Amsp; "C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe" coreFrameworkHost.exe -m=rb -dt=60000 -ad -bt=0 [X]
S2 TmRhea; C:\ProgramData\Trend Micro Installer\TrendMicro_Download_1478148094\TmRhea.exe [X]
U3 idsvc; no ImagePath
Task: {00AFDC68-38F7-4646-A64A-15551902DBA8} - System32\Tasks\Driver Support => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2016-11-04] (PC Drivers Headquarters LP)
Task: {05A36691-08F8-43FC-8F85-DAF9310FF397} - \Microsoft\Windows\Setup\GWXTriggers\Telemetry-4xd -> No File <==== ATTENTION
Task: {22A366D2-EE19-4209-B148-BE2DC314550E} - System32\Tasks\Driver Support-RTMScanRunOnce => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2016-11-04] (PC Drivers Headquarters LP)
Task: {3FE9F696-5232-4D25-A967-72868A6B8088} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {50C711E1-D4C6-4E7D-A8EF-307AF48D18BF} - \CCleanerSkipUAC -> No File <==== ATTENTION
Task: {5897A765-5F10-4D0D-B429-6B5959B795A0} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {6A04784A-8479-458A-868C-46AA18D1DBBA} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {8241ACAE-5068-4075-BF7B-5A1A98A95CFA} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {8A91C15D-9444-426E-8935-65CCC6E8D90D} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {A1B20295-BE76-4753-A725-21466DFD8505} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {A95D9D7A-4215-401E-8A17-CF74F4BAF178} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {B501E3D8-B58A-43BF-9015-8D4E5E1E3DFE} - System32\Tasks\Driver Support-RTMRules => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2016-11-04] (PC Drivers Headquarters LP)
Task: {CB79EC74-2981-4BEF-9312-AD2CA413C43E} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {D04E6960-1259-4E42-90D5-C7A0DEB812C2} - System32\Tasks\Driver Support-RTMScan => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2016-11-04] (PC Drivers Headquarters LP)
Task: {EB834D78-2ED6-4EB8-8E43-EECF340C81D9} - System32\Tasks\Driver Support-RTMUpdater => C:\Program Files (x86)\Driver Support\DriverSupport.exe [2016-11-04] (PC Drivers Headquarters LP)
Task: {F9BB195C-D17B-4AB8-9AA0-696617D0DBF5} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {FFBAA06D-1085-452B-8C89-28001ED750ED} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Shortcut: C:\Users\New\Desktop\games\Fighters\GUILTY GEAR Xrd SIGN.lnk -> D:\Games\GUILTY GEAR Xrd SIGN\BootGGXrd.bat (No File)
ShortcutWithArgument: C:\Users\New\Desktop\Programs\Google Chrome.lnk -> C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.) -> www.aqovd.com?oem=sunadauv3&uid=152178401854_SanDiskSDSSDHII240G&tm=1444725211
ShortcutWithArgument: C:\Users\New\Desktop\Programs\Internet Explorer.lnk -> C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) -> www.aqovd.com?oem=sunadauv3&uid=152178401854_SanDiskSDSSDHII240G&tm=1444725211
AlternateDataStreams: C:\WINDOWS\Temp:$DATA [16]
AlternateDataStreams: C:\Users\Public\Desktop\Metal Gear Solid V: The Phantom Pain.lnk [1896]
IE trusted site: HKU\S-1-5-21-2891945575-3940652152-3989757180-1000\...\driversupport.com -> hxxp://apps.driversupport.com
IE trusted site: HKU\S-1-5-21-2891945575-3940652152-3989757180-1000\...\driversupport.com -> hxxps://apps.driversupport.com
C:\Program Files (x86)\Driver Support\
C:\Users\New\Desktop\Programs\Internet Explorer.lnk

Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

ADOBE FLASH PLAYER

Go to this page with Firefox or Opera to download the current version for your browser:
https://get.adobe.com/flashplayer/

Note:
Flash Player is pre-installed in Google Chrome and updates automatically!
Flash Player is pre-installed in IE/Hedge and updates automatically!
===

Remove this old version bold via the Control Panel > Programs > Programs and Features.
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.3.183.90 - Adobe Systems Incorporated)

Please let me know what problem persists with this computer.

#5 TinyRiiiiick

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Posted 25 January 2017 - 05:59 PM

I have followed your steps to the letter and am still having the same issue.Here is a copy of the fixlog

Attached Files



#6 nasdaq

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Posted 26 January 2017 - 09:14 AM

Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zoek tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyclsid;
emptyffcache;
FFdefaults;
emptyiecache;
iedefaults;
emptychrcache;
CHRdefaults;
emptyalltemp;
emptyfolderscheck;delete
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.
===

Also, please provide an update on how the computer is behaving after running the above script.

#7 nasdaq

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Posted 01 February 2017 - 09:18 AM

Are you still with me?




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