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what do I plug into the modem to get back the internet. Says "not plugged in"

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3 replies to this topic

#1 Forever18


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Posted 24 January 2017 - 06:53 PM

It's just the modem with the green lights. I had the internet now can't get it. I must have plugged it in the wrong way. Can you help me.  Thanks.

Have XP and Chrome.

Edited by Chris Cosgrove, 24 January 2017 - 07:24 PM.
Moved from 'Introductions' to 'Networking'

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#2 Chris Cosgrove

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Posted 24 January 2017 - 07:30 PM

As you will see I have moved your topic here from the 'Introductions' section since that is purely for new members to introduce thenselves.


To help anybody help you with your problem could please supply the make and model of your computer and the same for your modem/router. Also, is it correct that you are trying to connect by ethernet cable ?


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#3 jburd1800


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Posted 24 January 2017 - 09:14 PM

Have you tried resetting the modem ?

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#4 iMacg3


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Posted 28 January 2017 - 07:12 PM

Have you tried using a different cable to plug it in with?

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