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Posted 24 January 2017 - 06:42 PM
Posted 24 January 2017 - 07:02 PM
Win 7 is supported, see http://support.hp.com/in-en/drivers/selfservice/hp-touchsmart-iq700-desktop-pc-series/3351217 ..
How long is "a while"...who is "they"...what was done to it by "them" and why?
Posted 24 January 2017 - 07:05 PM
Doc · Citizen Lab's "Security Planner" (Bruce Schneier advisor) · Motherboard's comprehensive "Guide to Not Getting Hacked" · EFF's "Surveillance Self-Defense" · John Scott-Railton's "Digital Security Low Hanging Fruit" · "Digital Security and Privacy for Human Rights Defenders"
Posted 24 January 2017 - 07:22 PM
Posted 24 January 2017 - 07:45 PM
Before I consider an install of Windows...I would run a hard drive diagnostic to assure myself that the install attempt is worth the time/energy.
Posted 24 January 2017 - 08:23 PM
Posted 24 January 2017 - 10:45 PM
Open Device Manager. Right Click Computer > Manage > Device Manager in the left pane. Look under your hard drive for a model number.
WD data lifeguard is for WD drives
If you have anything else use Seagate for Windows. Run the short and long tests offered. Do not do any other options other than short or long tests.
Note: HP has it's own memory and hard drive diagnostics available by tapping Esc at boot. Select Diagnostics. Tapping F2 at boot should take you directly to diagnostics.
Edited by JohnC_21, 24 January 2017 - 10:48 PM.
Posted 25 January 2017 - 05:31 AM
I think that you wil need the DOS versions of the utilities John mentioned above...if the system isn't allowing you to install any programs. The DOS versions are not dependent on installation as a program and diagnostic can be performed whether Windows is running properly or not..
Posted 25 January 2017 - 07:30 AM
Posted 25 January 2017 - 07:58 AM
Can you get to diagnostics by tapping Esc at boot? this would allow you to test your hard disk as well as memory. Your Hard Drive is under Disk Drives in device manager.
Posted 25 January 2017 - 08:26 AM
Posted 25 January 2017 - 10:17 AM
Another option is to download the bootable CD or USB of HP vision diagnostics here. You need to do this on another computer if it cannot be done on yours.
If you decide not to use the HP diagnostics then you can try the following.
There is a bootable disk you can burn called UBCD that includes a program that will detect and test your hard drive called UBCD. It also includes both Seatools for DOS and Data Lifeguard under the HDD/diagnostics menu. Do you have access to a computer that can burn a CD disk? You can burn a CD on a Windows 7 and later computer by right clicking the iso file and selecting Burn Disk Image.
If either the WD or Seatools diagnostic does not detect your hard drive at the menu screen is a listing called Parted Magic. Select it and when at the Parted Magic Desktop select Disk Health. Run the short and long tests.
Insert the UBCD and tap Esc at boot to select your bootable device. You may need to select Legacy Boot as the UBCD will not boot if the computer has UEFI and not a legacy BIOS.
Usually on any HP computer Esc will give you a menu and F9 is the boot menu but this a very unusual computer from what I can tell by looking at the support site.
Posted 25 January 2017 - 10:33 AM
Posted 25 January 2017 - 10:46 AM
Yes, a DVD is fine. If you do use your laptop then only use a DVD and not a USB. Connect the laptop directly to the internet, not to your network if you have one. Download the iso and burn it to a DVD. If the hard drive fails the diagnostic then you will need to replace it. See this guide
Note: If the Windows 7 laptop is a HP and the recovery partition is intact you can do a factory reset by tapping F11 at boot. You can burn your personal data to a DVD before doing the factory reset but any programs you have would need to be reinstalled. What is the make and model of the Windows 7 laptop.
Posted 25 January 2017 - 11:47 AM
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