Your UEFI/BIOS (version 1.10) dates from 2016. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).
Only 3 Windows Update hotfixes installed. Most build 14393 (1607) systems have more than this. Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important. Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.
There were no memory dumps included in the uploaded reports.
The WER section of the MSINFO32 report shows 1 BSOD and 6 Live Kernel Events
The BSOD in the WER section was a STOP 0x116 (Video TDR error). More info on the error here: http://www.carrona.org/bsodindx.html#0x00000116
I would start with the troubleshooting steps on this page: http://www.carrona.org/VideoTDR.html
Also, I would start with these free hardware diagnostics (because of the relatively large number of Live Kernel Events without corresponding BSOD's): http://www.carrona.org/hwdiag.html
Please start with the video tests, bur finish ALL of the diagnostics and let us know the results.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able. - John
(my website: http://www.carrona.org/
)**If you need a more detailed explanation, please ask for it. I have the Knack
. ** If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.
<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.