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Stumped. Browser Hijacker - Pwwysydh.com


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2 replies to this topic

#1 phantomts

phantomts

  • Members
  • 4 posts
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  •  
  • Local time:09:10 AM

Posted 24 January 2017 - 08:24 AM

Problem:
We are having issues with the pwwysydh.com browser redirect in IE and chrome.  It doesn't redirect 100% of the time but a majority of the time shortly after launching chrome or IE it will launch a new tab and redirects to a pwwysydh.com url that then quickly forwards on to some random malicious website.
 
The Environment:
We have a network/domain environment and every pc is experiencing it as well as the server.
 
Actions Taken Thus far:
We've run a gauntlet of scanners & fixes on all devices (hitman pro, malwarebyes, eset, mcafee, kaspersky, tdskiller, adwcleaner, combofix, spyhunter, jrt, zemana, sophos, avira, avast, dr web cureit, spywareblaster, winsock fix, spybot, smitfraudfix, comodo and superantispyware ) and manually reviewed and/or cleared common exploited areas such as: startup registry items (regedit and msconfig), browser extensions, browser shortcut paths, proxy server settings, dns server entries, manual inspection of program data/program files folders looking for random named exes, search in registry and file system for mentions of pwwysydh.com, task scheduler resetting the browsers; and still the hijacker continues to function and remains undetected on all machines. We've also completely wiped one of the desktops connected to the network and it remains fine until reconnected back to the domain, so we're thinking it has to be something in the roaming profile/appdata folder or at the server level. At this point we are at a loss though. Everything is up to date on the machines (plugins like java/shockwave etc and windows updates). SFC and DISM have also been run.
 
Logs:
hijackthis log from the server: https://justpaste.it/12r06
 
Notes: 
speco is the local cctv viewer program
opendns/cisco umbrella is also installed
eset nod32 is the AV installed
labtech/screenconnect are remote access/support software.

Other Logs:

Security Check
Results of screen317's Security Check version 1.014 --- 12/23/15
x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java 8 Update 121
Java version 32-bit out of Date!
Adobe Reader XI
Mozilla Firefox (50.1.0)
Google Chrome (55.0.2883.87)
Google Chrome (SetupMetrics...)
````````Process Check: objlist.exe by Laurent````````
ESET NOD32 Antivirus egui.exe
ESET NOD32 Antivirus ekrn.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamtray.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: %
````````````````````End of Log``````````````````````





Farbar

Farbar Service Scanner Version: 27-01-2016
Ran by Administrator (administrator) on 24-01-2017 at 08:33:09
Running from "C:\Users\Administrator\Downloads"
Microsoft Windows Server 2012 R2 Essentials (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open SDRSVC registry key. The service key does not exist.


System Restore Policy:
========================


Security Center:
============

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.


Windows Defender Disabled Policy:
==========================


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\dnsapi.dll => File is digitally signed
C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

ATTENTION!=====> C:\Windows\System32\SDRSVC.dll FILE IS MISSING.

C:\Windows\System32\vssvc.exe => File is digitally signed

ATTENTION!=====> C:\Windows\System32\wscsvc.dll FILE IS MISSING.

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed

ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll FILE IS MISSING.

C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****








MiniToolBox

MiniToolBox by Farbar Version: 17-06-2016
Ran by Administrator (administrator) on 24-01-2017 at 08:35:05
Running from "C:\Users\Administrator\Downloads"
Microsoft Windows Server 2012 R2 Essentials (X64)
Model: ThinkServer TS140 Manufacturer: LENOVO
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================
========================= IP Configuration: ================================

Intel® Ethernet Connection I217-LM = Ethernet (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled dhcpmediasense=disabled
add route prefix=0.0.0.0/0 interface="Ethernet" nexthop=192.168.29.10 publish=Yes
set interface interface="Loopback Pseudo-Interface 1" forwarding=enabled advertise=enabled mtu=1500 nud=enabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set subinterface interface= subinterface=loopback_0 mtu=1500
add address name="Ethernet" address=192.168.29.5 mask=255.255.255.0


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Server1
Primary Dns Suffix . . . . . . . : REDHENTURF.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : REDHENTURF.local

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Ethernet Connection I217-LM
Physical Address. . . . . . . . . : 44-39-C4-4E-F6-77
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.29.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.29.10
DNS Servers . . . . . . . . . . . : 208.67.222.222
208.67.220.220
8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{3FD7205F-80AF-4B01-A815-2A097BF710B8}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: resolver1.opendns.com
Address: 208.67.222.222

Name: google.com
Addresses: 2a00:1450:400c:c07::8b
216.58.204.14


Pinging google.com [216.58.204.14] with 32 bytes of data:
Reply from 216.58.204.14: bytes=32 time=121ms TTL=48
Reply from 216.58.204.14: bytes=32 time=114ms TTL=48

Ping statistics for 216.58.204.14:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 114ms, Maximum = 121ms, Average = 117ms
Server: resolver1.opendns.com
Address: 208.67.222.222

Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:c:a06::2:4008
2001:4998:44:204::a7
98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=30ms TTL=51
Reply from 98.138.253.109: bytes=32 time=30ms TTL=51

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 30ms, Average = 30ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
12...44 39 c4 4e f6 77 ......Intel® Ethernet Connection I217-LM
1...........................Software Loopback Interface 1
13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.29.10 192.168.29.5 266
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.29.0 255.255.255.0 On-link 192.168.29.5 266
192.168.29.5 255.255.255.255 On-link 192.168.29.5 266
192.168.29.255 255.255.255.255 On-link 192.168.29.5 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.29.5 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.29.5 266
===========================================================================
Persistent Routes:
Network Address Netmask Gateway Address Metric
0.0.0.0 0.0.0.0 192.168.29.10 Default
===========================================================================

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/24/2017 08:30:53 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18124, time stamp: 0x5641278d
Faulting module name: igd10iumd32.dll, version: 10.18.10.3308, time stamp: 0x52379e8f
Exception code: 0xc0000005
Fault offset: 0x00079ff7
Faulting process id: 0x2b4c
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5

Error: (01/23/2017 08:16:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
Writer Name: WINS Jet Writer
Writer Instance ID: {376d8e04-5ebe-4fdb-8e66-f3e18a37512c}

Error: (01/23/2017 08:15:38 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...). hr = 0x80070005, Access is denied.
.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {9047cf66-008c-4de8-af98-c98ca960f177}

Error: (01/23/2017 06:06:34 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {8beb23a8-4546-4a50-9fef-06b7c8eef119}

Error: (01/23/2017 06:04:11 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {8beb23a8-4546-4a50-9fef-06b7c8eef119}

Error: (01/23/2017 01:29:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {dce65363-d00c-4c0d-a1c3-c2faa014b2ce}

Error: (01/23/2017 01:16:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {dce65363-d00c-4c0d-a1c3-c2faa014b2ce}

Error: (01/23/2017 08:30:58 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3e997b0c-b609-47a2-a50b-bf179f239ce6}

Error: (01/23/2017 08:28:10 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3e997b0c-b609-47a2-a50b-bf179f239ce6}

Error: (01/23/2017 03:41:35 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak). hr = 0x80070539, The security ID structure is invalid.
.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {b1ccc8c6-40eb-4453-a7fa-ca700d378625}


System errors:
=============
Error: (01/23/2017 08:19:05 PM) (Source: Service Control Manager) (User: )
Description: The Windows Server Essentials Management Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (01/23/2017 08:19:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Server Essentials Management Service service to connect.

Error: (01/23/2017 08:18:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Server Essentials Health Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (01/23/2017 08:18:35 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Server Essentials Health Service service to connect.

Error: (01/23/2017 08:17:49 PM) (Source: Service Control Manager) (User: )
Description: The Malwarebytes Service service failed to start due to the following error:
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (01/23/2017 08:17:49 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Malwarebytes Service service to connect.

Error: (01/23/2017 08:17:08 PM) (Source: Microsoft-Windows-Iphlpsvc) (User: NT AUTHORITY)
Description: 1isatap.{3FD7205F-80AF-4B01-A815-2A097BF710B8}11168

Error: (01/23/2017 08:17:07 PM) (Source: Wins) (User: )
Description: The WINS Server could not initialize security to allow the read-only operations.

Error: (01/22/2017 06:19:31 PM) (Source: Wins) (User: )
Description: The WINS Server could not initialize security to allow the read-only operations.

Error: (01/22/2017 06:19:28 PM) (Source: Microsoft-Windows-Iphlpsvc) (User: NT AUTHORITY)
Description: 1isatap.{3FD7205F-80AF-4B01-A815-2A097BF710B8}11168


Microsoft Office Sessions:
=========================
Error: (01/24/2017 08:30:53 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE11.0.9600.181245641278digd10iumd32.dll10.18.10.330852379e8fc000000500079ff72b4c01d2762e9e9bdfdfC:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\igd10iumd32.dll53afeb68-e239-11e6-811e-4439c44ef677

Error: (01/23/2017 08:16:54 PM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {f08c1483-8407-4a26-8c26-6c267a629741}
Writer Name: WINS Jet Writer
Writer Instance ID: {376d8e04-5ebe-4fdb-8e66-f3e18a37512c}

Error: (01/23/2017 08:15:38 PM) (Source: VSS)(User: )
Description: RegOpenKeyExW(-2147483646,SYSTEM\CurrentControlSet\Services\VSS\Diag,...)0x80070005, Access is denied.


Operation:
Initializing Writer

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {9047cf66-008c-4de8-af98-c98ca960f177}

Error: (01/23/2017 06:06:34 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {8beb23a8-4546-4a50-9fef-06b7c8eef119}

Error: (01/23/2017 06:04:11 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {8beb23a8-4546-4a50-9fef-06b7c8eef119}

Error: (01/23/2017 01:29:19 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {dce65363-d00c-4c0d-a1c3-c2faa014b2ce}

Error: (01/23/2017 01:16:12 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {dce65363-d00c-4c0d-a1c3-c2faa014b2ce}

Error: (01/23/2017 08:30:58 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3e997b0c-b609-47a2-a50b-bf179f239ce6}

Error: (01/23/2017 08:28:10 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3e997b0c-b609-47a2-a50b-bf179f239ce6}

Error: (01/23/2017 03:41:35 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-2250297133-1624879931-873731842-1150.bak)0x80070539, The security ID structure is invalid.


Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {b1ccc8c6-40eb-4453-a7fa-ca700d378625}


CodeIntegrity Errors:
===================================
Date: 2017-01-16 12:44:33.329
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2017-01-11 12:16:57.769
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-13 10:19:48.981
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-13 09:33:12.702
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-13 09:22:09.406
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-07 14:03:46.511
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-03 11:14:44.246
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-03 10:17:02.591
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-10-01 08:34:22.957
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.

Date: 2016-09-22 09:49:18.062
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\l3codeca.acm because the set of per-page image hashes could not be found on the system.


=========================== Installed Programs ============================

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 24.0.0.180 - Adobe Systems Incorporated)
Adobe Flash Player 11 ActiveX (HKLM-x32\...\{98616875-CF30-4BE5-AAED-36EF4AC6EE27}) (Version: 11.3.300.268 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.19) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.19 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.2 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.2.5.195 - Adobe Systems, Inc.)
Advanced IP Scanner 2.4 (HKLM-x32\...\{C3CF783A-5457-4989-966F-7BE08812FB71}) (Version: 2.4.2601 - Famatech)
ESET Endpoint Antivirus (HKLM\...\{AC6D818C-8EA0-4C2D-AFF9-9B0FA3E0E105}) (Version: 5.0.2254.0 - ESET, spol. s r.o.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3308 - Intel Corporation)
Java 8 Update 121 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F64180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
LabTech® Software Remote Agent (HKLM-x32\...\{3426921d-9ad5-4237-9145-f15dee7e3004}) (Version: 10.5.226 - LabTech® Software, LLC) Hidden
LabTech® Software Remote Agent (HKLM-x32\...\{3F460D4C-D217-46B4-80B6-B5ED50BD7CF5}) (Version: 10.5.226 - LabTech® Software, LLC) Hidden
LogMeIn (HKLM-x32\...\{58CF302E-2281-46D3-BDF0-540B11ADCED2}) (Version: 4.1.4400 - LogMeIn, Inc.)
LogMeIn Client (HKLM-x32\...\{D2300C4F-CC9B-4D00-BC53-B4C806A6C7AB}) (Version: 1.3.1675 - LogMeIn, Inc.)
Malwarebytes version 3.0.5.1299 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.5.1299 - Malwarebytes)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.1.0 (x86 en-US)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.1.0 - Mozilla)
MozyPro (HKLM\...\{35D552A5-5C7D-66D4-685F-A36B35D32F66}) (Version: 2.30.0.473 - Mozy, Inc.)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
OpenDNS Updater 2.2.1 (HKLM-x32\...\OpenDNS Updater) (Version: 2.2.1 - )
PowerChute Business Edition Agent (HKLM-x32\...\{BCE9F441-9027-4911-82E0-5FB28057897D}) (Version: 9.1.0.614 - American Power Conversion)
QuickBooks (HKLM-x32\...\{25E202D1-D8E7-46AF-B4B0-157D9993A93E}) (Version: 22.0.4008.2206 - Intuit Inc.) Hidden
QuickBooks (HKLM-x32\...\{2B0E1E07-2F3D-4E7D-AD0A-1C74A8881B9B}) (Version: 26.0.4003.2607 - Intuit Inc.) Hidden
QuickBooks File Doctor (HKLM-x32\...\{5EF6FF75-C1F4-44D3-9A63-10257B30312A}) (Version: 3.6.3 - Intuit)
QuickBooks Premier: Retail Edition 2016 (HKLM-x32\...\{9B346952-85D4-4F3F-A412-9CC1F2DD09F7}) (Version: 26.0.4003.2607 - Intuit Inc.)
QuickBooks Runtime Redistributable (HKLM\...\{F2A4F809-2DE6-4D27-888B-4D2BB8DAF20E}) (Version: 1.00.0000 - Intuit Inc.)
QuickBooks Server 2012 (HKLM-x32\...\{230EF993-9932-4650-B7BF-E9455695BEAB}) (Version: 22.0.4008.2206 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7058 - Realtek Semiconductor Corp.)
ScreenConnect Client (770d505f9dc60923) (HKLM-x32\...\{61B4950F-6CEC-4735-B03A-3084E1B8C79C}) (Version: 5.4.9675.5750 - ScreenConnect Software)
speco-plugin (HKLM-x32\...\{7E4F8F33-EEC4-493E-8E50-9263D16DA6C9}) (Version: - )
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 16176.24 MB
Available physical RAM: 12680.84 MB
Total Virtual: 18608.24 MB
Available Virtual: 14386.48 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:302.74 GB) (Free:236.8 GB) NTFS
2 Drive d: (APC_PCBE91_5) (CDROM) (Total:0.24 GB) (Free:0 GB) CDFS
3 Drive e: (Server_Volume) (Fixed) (Total:1024.31 GB) (Free:973.53 GB) NTFS



**** End of log ****

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#2 HelpBot

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#3 HelpBot

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