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Independent multiple bootups of my HP EliteBook 8570w


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2 replies to this topic

#1 ykatzma

ykatzma

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  • Local time:09:08 PM

Posted 24 January 2017 - 01:19 AM

My notebook running Windows 7 64 bit Pro rebbots many times, often without me working on the computer. It can stay several hours without booting up, or several minutes - I did not notice any system in the behavior.

The sfc /scannow did not find any corrupt system files.

Can somebody help me with fixing the problem?

Here is MiniToolBox log:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by VK (administrator) on 24-01-2017 at 07:57:32
Running from "H:\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Model: HP EliteBook 8570w Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/24/2017 07:25:41 AM) (Source: Bonjour Service) (User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/24/2017 07:23:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3993, time stamp: 0x5448df5f
Faulting module name: igfxCUIService.exe, version: 6.15.10.3993, time stamp: 0x5448df5f
Exception code: 0xc0000005
Fault offset: 0x000000000001126c
Faulting process id: 0x640
Faulting application start time: 0xigfxCUIService.exe0
Faulting application path: igfxCUIService.exe1
Faulting module path: igfxCUIService.exe2
Report Id: igfxCUIService.exe3

Error: (01/24/2017 07:23:40 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/24/2017 07:21:57 AM) (Source: Application) (User: )
Description: Undefined subroutine &PerlSvc::Startup called at /<C:\Windows\Microsoft.NET\Framework\mscorsv.exe>PerlSvc.pm line 95, <DATA> line 176.

Error: (01/23/2017 10:24:27 PM) (Source: Bonjour Service) (User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/23/2017 10:22:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: igfxCUIService.exe, version: 6.15.10.3993, time stamp: 0x5448df5f
Faulting module name: igfxCUIService.exe, version: 6.15.10.3993, time stamp: 0x5448df5f
Exception code: 0xc0000005
Fault offset: 0x000000000001126c
Faulting process id: 0x684
Faulting application start time: 0xigfxCUIService.exe0
Faulting application path: igfxCUIService.exe1
Faulting module path: igfxCUIService.exe2
Report Id: igfxCUIService.exe3

Error: (01/23/2017 10:22:23 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/23/2017 10:20:42 PM) (Source: Application) (User: )
Description: Undefined subroutine &PerlSvc::Startup called at /<C:\Windows\Microsoft.NET\Framework\mscorsv.exe>PerlSvc.pm line 95, <DATA> line 176.

Error: (01/23/2017 08:58:08 PM) (Source: Bonjour Service) (User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/23/2017 08:56:12 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (01/24/2017 07:49:27 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer AYK-T420
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E8CAEFB2-5394-4AFC-8D5C-FE51EBFAB998}.
The master browser is stopping or an election is being forced.

Error: (01/24/2017 07:25:29 AM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer AYK-T420
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{E8CAEFB2-5394-4AFC-8D5C-FE51EBFAB998}.
The master browser is stopping or an election is being forced.

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: Service Control Manager) (User: )
Description: The Peer Name Resolution Protocol service terminated with the following error:
%%-2140993535

Error: (01/24/2017 07:23:52 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801

Error: (01/24/2017 07:23:52 AM) (Source: PNRPSvc) (User: )
Description: 0x80630801


Microsoft Office Sessions:
=========================
Error: (01/24/2017 07:25:41 AM) (Source: Bonjour Service)(User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/24/2017 07:23:41 AM) (Source: Application Error)(User: )
Description: igfxCUIService.exe6.15.10.39935448df5figfxCUIService.exe6.15.10.39935448df5fc0000005000000000001126c64001d27601c721bf76C:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exe4427c933-e1f5-11e6-baea-7ce9d3e89b2c

Error: (01/24/2017 07:23:40 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/24/2017 07:21:57 AM) (Source: Application)(User: )
Description: Undefined subroutine &PerlSvc::Startup called at /<C:\Windows\Microsoft.NET\Framework\mscorsv.exe>PerlSvc.pm line 95, <DATA> line 176.

Error: (01/23/2017 10:24:27 PM) (Source: Bonjour Service)(User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/23/2017 10:22:27 PM) (Source: Application Error)(User: )
Description: igfxCUIService.exe6.15.10.39935448df5figfxCUIService.exe6.15.10.39935448df5fc0000005000000000001126c68401d275b62a6112feC:\Windows\system32\igfxCUIService.exeC:\Windows\system32\igfxCUIService.exea82ddc7e-e1a9-11e6-9408-7ce9d3e89b2c

Error: (01/23/2017 10:22:23 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/23/2017 10:20:42 PM) (Source: Application)(User: )
Description: Undefined subroutine &PerlSvc::Startup called at /<C:\Windows\Microsoft.NET\Framework\mscorsv.exe>PerlSvc.pm line 95, <DATA> line 176.

Error: (01/23/2017 08:58:08 PM) (Source: Bonjour Service)(User: )
Description: Client application registered 2 identical instances of service /jY7OI2+sGvLxS741YGrEw==._http._tcp.local. port 58082.

Error: (01/23/2017 08:56:12 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.9.43085 - BitTorrent Inc.)
Acronis True Image (HKLM-x32\...\{2D18E04C-2EFC-48C6-A17F-F53FC9D8564C}) (Version: 20.0.5554 - Acronis) Hidden
Acronis True Image (HKLM-x32\...\{2D18E04C-2EFC-48C6-A17F-F53FC9D8564C}Visible) (Version: 20.0.5554 - Acronis)
Acronis Disk Director 12 (HKLM-x32\...\{AE372858-B1BD-49EF-8308-648322846008}) (Version: 12.0.3270 - Acronis)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20056 - Adobe Systems Incorporated)
Adobe Flash Player 24 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 24.0.0.194 - Adobe Systems Incorporated)
AVG (HKLM\...\{7A96D540-38DD-4D02-88E0-139B8074653A}) (Version: 16.141.7998 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.113.2.50020 - AVG Technologies)
AVG 2016 (HKLM\...\{32218623-385A-439D-932A-F03EDE611D5F}) (Version: 16.0.4749 - AVG Technologies) Hidden
AVG Protection (HKLM\...\AVG) (Version: 2016.141.7998 - AVG Technologies)
AVG Web TuneUp (HKLM-x32\...\AVG Web TuneUp) (Version: 4.3.6.255 - AVG Technologies)
AVG Zen (HKLM\...\{50B62078-D231-46A3-BA7C-23DCFA0E6101}) (Version: 1.113.1 - AVG Technologies) Hidden
BatteryBar (remove only) (HKLM\...\BatteryBar) (Version:  - )
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon IJ Network Scanner Selector EX (HKLM-x32\...\Canon_IJ_Network_Scanner_Selector_EX) (Version: 1.5.3.3 - Canon Inc.)
Canon IJ Network Tool (HKLM-x32\...\Canon_IJ_Network_UTILITY) (Version: 3.6.0 - Canon Inc.)
Canon IJ Scan Utility (HKLM-x32\...\Canon_IJ_Scan_Utility) (Version: 1.1.15.23 - Canon Inc.)
Canon Inkjet Printer/Scanner/Fax Extended Survey Program (HKLM-x32\...\CANONIJPLM100) (Version: 4.3.0 - Canon Inc.)
Canon MX490 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MX490_series) (Version: 1.00 - Canon Inc.)
Canon MX490 series On-screen Manual (HKLM-x32\...\Canon MX490 series On-screen Manual) (Version: 7.7.1 - Canon Inc.)
Canon MX490 series User Registration (HKLM-x32\...\Canon MX490 series User Registration) (Version:  - Canon Inc.)
Corel Graphics - Windows Shell Extension (HKLM\...\_{3CAAE169-6001-48ED-B2C6-5B6F511552FD}) (Version: 18.0.0.448 - Corel Corporation)
Corel Graphics - Windows Shell Extension (HKLM\...\{3CAAE169-6001-48ED-B2C6-5B6F511552FD}) (Version: 18.0.448 - Corel Corporation) Hidden
Corel Graphics - Windows Shell Extension 32 Bit Keys (HKLM\...\{C8730B1A-133D-4546-8E21-9EC186341F20}) (Version: 18.0.448 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - BR (x64) (HKLM\...\{67D57366-EFCC-46DA-BB1F-BBE89B377177}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Capture (x64) (HKLM\...\{1253ED86-69FD-4A7B-BDF2-96A522583A88}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Common (x64) (HKLM\...\{72922AB6-F920-4C98-985D-EC90CE0918D4}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Connect (x64) (HKLM\...\{9782A612-03A7-488F-A598-33558163D8F8}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - CS (x64) (HKLM\...\{300DB480-7301-436A-A312-B695B2BC6D71}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - CT (x64) (HKLM\...\{43C4A17D-93D9-41C6-8ACA-370EA390ED2A}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Custom Data (x64) (HKLM\...\{02C85FBD-87D3-4352-BF2E-AFE897CD5559}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - CZ (x64) (HKLM\...\{A67AEE14-0435-4B8C-A367-F5EDE6CAF9F6}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - DE (x64) (HKLM\...\{4AA43BE3-D21B-44D7-B9CD-86692DEF3706}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Draw (x64) (HKLM\...\{A66E09BB-9892-421D-9EB9-311D12AA5244}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - EN (x64) (HKLM\...\{A0845CAD-ED13-46A4-A050-5ACE4631FDEC}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - ES (x64) (HKLM\...\{B1452C41-DC90-4B58-8320-ABB515E87FFB}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Filters (x64) (HKLM\...\{6E6D1438-33CC-413B-BC96-3497B1271CDD}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Font Manager (x64) (HKLM\...\{5FB5FF89-0938-49D9-850B-53B78B84A7E4}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - FR (x64) (HKLM\...\{0A182180-3BAF-4B94-BFD0-CF082CC5FF0D}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - IPM (x64) (HKLM\...\{A040C72A-0ADC-4FB9-9DB4-19B18F6053F1}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - IPM Content (x64) (HKLM\...\{FB081BA0-08D2-4C8C-9E55-788A90430BE3}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - IT (x64) (HKLM\...\{8285FEBA-D373-493F-BC78-934F84A0A298}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - JP (x64) (HKLM\...\{F5A1D3E4-416E-4723-AD35-86A372B99174}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - NL (x64) (HKLM\...\{A7922CC8-0EBD-497B-B381-5B3992905327}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - PHOTO-PAINT (x64) (HKLM\...\{04D8C47E-C0FE-4CA5-8878-91ECD9552109}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - PL (x64) (HKLM\...\{6F03D92C-48DB-4182-8A51-BEF8FE64B72C}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Redist (x64) (HKLM\...\{50D1BD2D-6D8C-45A8-9DB5-CDAB7227DB36}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - RU (x64) (HKLM\...\{B83D220A-33AB-4AF5-963A-887BD971270E}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Setup Files (x64) (HKLM\...\{4B3FC55D-E999-4BEC-AF29-1091E574961F}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - VBA (x64) (HKLM\...\{48DD8181-A983-447B-9660-A55A935CA751}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - VideoBrowser (x64) (HKLM\...\{81EBD8D4-9142-4D33-BF34-D99EFC1180F5}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Workspaces (x64) (HKLM\...\{1D4B870D-A5A8-4B88-9520-ED8EFD545AA1}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 - Writing Tools (x64) (HKLM\...\{23A2ABD8-8231-48AD-AD71-FF0566A7DD8F}) (Version: 18.0 -  Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 (64-Bit) (HKLM\...\_{4B3FC55D-E999-4BEC-AF29-1091E574961F}) (Version: 18.0.0.448 - Corel Corporation)
CorelDRAW Graphics Suite X8 (HKLM\...\{ECFAF1D6-342D-4AE2-B6BF-82B22F9FE8DE}) (Version: 18.0 - Corel Corporation) Hidden
CorelDRAW Graphics Suite X8 -TR (x64) (HKLM\...\{ACC8C1B0-E560-4B42-AA52-9CAD14883B29}) (Version: 18.0 - Corel Corporation) Hidden
Driver Booster 4.2 (HKLM-x32\...\Driver Booster_is1) (Version: 4.2.0 - IObit)
Express Scribe (HKLM-x32\...\Scribe) (Version: 5.63 - NCH Software)
FileZilla Client 3.24.0 (HKLM-x32\...\FileZilla Client) (Version: 3.24.0 - Tim Kosse)
FMW 1 (HKLM\...\{DC2A8E3D-D5E1-4837-A2E0-C308100AC412}) (Version: 1.143.3 - AVG Technologies) Hidden
Foxit PhantomPDF Business (HKLM-x32\...\{62BCDCA9-7686-4DD9-BC3D-944842759209}) (Version: 7.2.0.722 - Foxit Software Inc.)
Ghostscript GPL 8.64 (Msi Setup) (HKLM-x32\...\_{06CD45E6-FF5E-4D8E-BC01-B276A90DADF2}) (Version: 8.64 - Corel Corporation)
Ghostscript GPL 8.64 (Msi Setup) (HKLM-x32\...\{06CD45E6-FF5E-4D8E-BC01-B276A90DADF2}) (Version: 8.64 - Corel Corporation) Hidden
Gmail Notifier (HKLM-x32\...\Gmail Notifier) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Instant Text 7 Pro (HKLM-x32\...\Instant Text 7 Pro) (Version: Instant Text 7 Pro - Textware Solutions)
Intel® C++ Redistributables for Windows* on Intel® 64 (HKLM-x32\...\{D2437C5C-2D8C-40D2-8059-689AD7239FA3}) (Version: 11.1.048 - Intel Corporation)
Intel® Network Connections Drivers (HKLM\...\PROSet) (Version: 16.8 - Intel)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3993 - Intel Corporation)
IPM_Installer (HKLM\...\{B8C05FFE-C36F-4F17-AD20-739E4BC65AC9}) (Version: 2.1 - Your Company Name) Hidden
Java 8 Update 121 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180121F0}) (Version: 8.0.1210.13 - Oracle Corporation)
Kaluach3 (HKLM-x32\...\Kaluach3) (Version:  - )
Karen's Directory Printer (HKLM-x32\...\Karen's Directory Printer) (Version: 5.3.0.2 - Karen Kenworthy)
Karen's LAN Monitor (HKLM-x32\...\Karen's LAN Monitor) (Version: 1.4.0.4 - Karen Kenworthy)
KMSpico (HKLM\...\{8B29D47F-92E2-4C20-9EE0-F710991F5D7C}_is1) (Version:  - )
magicJack (HKCU\...\magicJack) (Version: 4.1.7574.5297 - magicJack L.P.)
Malwarebytes version 3.0.5.1299 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.5.1299 - Malwarebytes)
Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUSR) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio Tools for Applications 2015 (HKLM-x32\...\{dd8b09df-3ef8-49f1-bd1a-65278435860b}) (Version: 14.0.23217 - Microsoft Corporation)
Mozilla Firefox 50.1.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 50.1.0 (x86 en-US)) (Version: 50.1.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 50.1.0 - Mozilla)
MTWeb (HKCU\...\294e9ad3886f719f) (Version: 2.1.1.0 - DocuMed Transcription Service, LLP)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation) Hidden
PowerISO (HKLM-x32\...\PowerISO) (Version: 6.7 - Power Software Ltd)
Revo Uninstaller Pro 3.1.5 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.1.5 - VS Revo Group, Ltd.)
SafeSquid Business (HKLM-x32\...\{D6B082F5-7EBA-44D9-AA9E-939FB5532EB6}_is1) (Version: 3.4.6.4 - OEIPL)
Switch (HKLM-x32\...\Switch) (Version:  - NCH Swift Sound)
TeamViewer 12 (HKLM-x32\...\TeamViewer) (Version: 12.0.72365 - TeamViewer)
Total Assistant V2.6.0 (HKLM-x32\...\Total Assistant_is1) (Version:  - Surefire Software)
Transcription Buddy 3.1a Player Edition (HKLM-x32\...\TranscriptionBuddyPE) (Version:  - )
TSP_CODEC (HKLM-x32\...\{A90C03D6-08E1-4C59-B93B-6919A6C0AC19}) (Version: 1.00.0000 - Bytescribe)
Update for Skype for Business 2015 (KB3039776) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{0FA8AE0C-69AE-4F60-A1AB-F79C6BA5A999}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3127976) 64-Bit Edition (HKLM\...\{90150000-00C1-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{E0107125-62C7-43B6-8E66-0582F397469E}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3127976) 64-Bit Edition (HKLM\...\{90150000-012B-0409-1000-0000000FF1CE}_Office15.PROPLUSR_{E0107125-62C7-43B6-8E66-0582F397469E}) (Version:  - Microsoft)
Update for Skype for Business 2015 (KB3127976) 64-Bit Edition (HKLM\...\{91150000-0011-0000-1000-0000000FF1CE}_Office15.PROPLUSR_{E0107125-62C7-43B6-8E66-0582F397469E}) (Version:  - Microsoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WinRAR 5.31 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)
WinZip 21.0 (HKLM-x32\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C2410A}) (Version: 21.0.12288 - WinZip Computing, S.L. )

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 8123.47 MB
Available physical RAM: 2779.04 MB
Total Virtual: 16245.12 MB
Available Virtual: 10050.27 MB

========================= Partitions: =====================================

1 Drive c: (Windows) (Fixed) (Total:115.04 GB) (Free:54.32 GB) NTFS
6 Drive h: (Transcend_1TB) (Fixed) (Total:931.51 GB) (Free:689.79 GB) NTFS
7 Drive i: (Seagate Expansion Drive) (Fixed) (Total:931.51 GB) (Free:287.41 GB) NTFS
8 Drive j: (KODAK) (Removable) (Total:0.96 GB) (Free:0.86 GB) FAT

========================= Users: ========================================

User accounts for \\N_KOCHMANN_PC

Administrator            Guest                    NK
VK

========================= Minidump Files ==================================

C:\Windows\Minidump\012317-20514-01.dmp

**** End of log ****
 



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#2 Max-from-DeskRoll

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Posted 24 January 2017 - 02:41 AM

Your onboard video drivers might need updating.



#3 usasma

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Posted 24 January 2017 - 08:48 AM

Let's try looking at these 2 sets of reports:

Report Set #1)  Please run this report collecting tool (even though you may not be experiencing BSOD's) so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.

If you have problems with it running it, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

Report Set #2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on the "Administrative Events" heading
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504

While waiting for a reply, please monitor your temps with this free utility: 

SpeedFan v. 4.5.1 and later (free from here:  http://www.almico.com/sfdownload.php ) can log temperatures in a CSV file:
You may not need to log temps - if uncertain, please ask.

To make it work (log the temps to a file) you have to do BOTH of the below:

1. Enable logging in general: Configure...Log...check "Enabled" then click on OK to save.

2. Enable logging for specific checks: Configure...Temperatures..left click on each sensor, then click on "Logged" at the bottom of the Window (for our purposes we want them all) then once you've selected "Logged" for all sensors, then click on OK to save.

The log will be located at C:\Program Files (x86)\SpeedFan

Naming: log files are named SFLogYYYYMMDD.csv, where YYYY is the year (four digits), MM is the month (2 digits, zero padded) and DD is the day (2 digits, zero padded). If a file already exists by that name, the file that already exists is renamed according to the following naming scheme: SFLogYYYYMMDD-CCCC.csv, where CCCC is a increasing number. The new file is then created with the standard file name scheme.

Notes: whenever you change the options related with logging, SpeedFan starts a new log file.

NOTE:You may want to turn logging off when we're done - as I don't know it's impact on performance or on the system.



 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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