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Hi. Not sure if it is infected or something less sinister...help please!


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#1 britlad2

britlad2

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Posted 23 January 2017 - 12:24 PM

Hi

 

My laptop has been going slow (progressively) the search functions just freeze in google and Mozilla... I can't close the windows they just say not responding....when I start the computer back up I do notice two overlapping black screens on the desk top which quickly vanish.

 

Help would be greatly appreciated.

 

Many thanks in advance.

 

Cheers

 

Brittlad



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#2 britlad2

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Posted 23 January 2017 - 01:23 PM

Can someone walk me through using the diagnostics to see if it is a virus of some sort?






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