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shuts down on it's own 3 times in 30 minutes


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#1 mrb5162

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Posted 22 January 2017 - 03:48 PM

My computer is shutting down on it's own. Shows 43% and charging. I am in safe mode with internet already because of unexplained behavior. I am on a public unsecured network while on vacation.

Windowa 8.1 

Toshiba Sattelite C855D S5351



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#2 mrb5162

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Posted 22 January 2017 - 03:52 PM

My computer is shutting down on it's own. Shows 43% and charging. I am in safe mode with internet already because of unexplained behavior. I am on a public unsecured network while on vacation.

Windowa 8.1 

Toshiba Sattelite C855D S5351

Forgot to say it's done this 3 times in the last 30 minutes



#3 mrb5162

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Posted 23 January 2017 - 02:30 PM

 

My computer is shutting down on it's own. Shows 43% and charging. I am in safe mode with internet already because of unexplained behavior. I am on a public unsecured network while on vacation.

Windowa 8.1 

Toshiba Sattelite C855D S5351

Forgot to say it's done this 3 times in the last 30 minutes

 

Does it help to run Minitoolbox while I'm in safe mode? I notice it shows some things are Hidden. I feel that the really important information is there, but I don't really know what's useful for this purpose. Just thought I'd send it since I haven't heard anything.

I also checkmarked Restore points and minidump files, because I got a message that my restore points would be deleted (I think I refreshed or something) and when I ran the cleanup tool it would not delete minidump files. I tought that was unusual so I just wanted to see what files there were.

Thanks

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Claire (administrator) on 23-01-2017 at 12:21:59
Running from "C:\Users\Claire\Downloads"
Microsoft Windows 8.1  (X64)
Model: Satellite C855D Manufacturer: TOSHIBA
Boot Mode: Network
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC = Wi-Fi (Connected)
Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Bluetooth Network Connection" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="ethernet_3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 9" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 4" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 5" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : toshiba
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Local Area Connection* 4:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : C0-D9-62-1B-74-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Hosted Network Virtual Adapter #3
   Physical Address. . . . . . . . . : C0-D9-62-1B-74-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : C0-D9-62-1B-74-D0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.200.31(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, January 23, 2017 12:10:01 PM
   Lease Expires . . . . . . . . . . : Tuesday, January 24, 2017 12:10:00 PM
   Default Gateway . . . . . . . . . : 192.168.200.1
   DHCP Server . . . . . . . . . . . : 192.168.200.1
   DNS Servers . . . . . . . . . . . : 8.8.8.8
                                       208.67.222.222
                                       205.171.3.65
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 00-8C-FA-36-5E-B6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2607:f8b0:4007:801::200e
 159.118.0.27
 159.118.0.19
 159.118.0.24
 159.118.0.18
 159.118.0.25
 159.118.0.23
 159.118.0.22
 159.118.0.17
 159.118.0.21
 159.118.0.26
 159.118.0.16
 159.118.0.28
 159.118.0.15
 159.118.0.20
 159.118.0.29
 
 
Pinging google.com [159.118.0.25] with 32 bytes of data:
Reply from 159.118.0.25: bytes=32 time=12ms TTL=60
Reply from 159.118.0.25: bytes=32 time=19ms TTL=60
 
Ping statistics for 159.118.0.25:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 12ms, Maximum = 19ms, Average = 15ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=58ms TTL=48
Reply from 206.190.36.45: bytes=32 time=61ms TTL=48
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 58ms, Maximum = 61ms, Average = 59ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...c0 d9 62 1b 74 d0 ......Microsoft Wi-Fi Direct Virtual Adapter
 10...c0 d9 62 1b 74 d0 ......Microsoft Hosted Network Virtual Adapter #3
  9...c0 d9 62 1b 74 d0 ......Realtek RTL8723AE Wireless LAN 802.11n PCI-E NIC
  3...00 8c fa 36 5e b6 ......Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.200.1   192.168.200.31     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.200.0    255.255.255.0         On-link    192.168.200.31    281
   192.168.200.31  255.255.255.255         On-link    192.168.200.31    281
  192.168.200.255  255.255.255.255         On-link    192.168.200.31    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.200.31    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.200.31    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [122128] (Apple Inc.)
Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [133392] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (01/21/2017 01:24:20 AM) (Source: Application Error) (User: )
Description: Faulting application name: wlmail.exe, version: 16.4.3528.331, time stamp: 0x533a3fce
Faulting module name: UXCore.dll, version: 16.4.3528.331, time stamp: 0x533a3fdc
Exception code: 0xc0000005
Fault offset: 0x0006bea4
Faulting process id: 0x%9
Faulting application start time: 0xwlmail.exe0
Faulting application path: wlmail.exe1
Faulting module path: wlmail.exe2
Report Id: wlmail.exe3
Faulting package full name: wlmail.exe4
Faulting package-relative application ID: wlmail.exe5
 
Error: (01/20/2017 01:10:46 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.
 
 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
.
 
Error: (01/20/2017 02:42:48 AM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 55.0.2883.87, time stamp: 0x5848db5a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000000000
Faulting process id: 0x734
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3
Faulting package full name: chrome.exe4
Faulting package-relative application ID: chrome.exe5
 
Error: (01/19/2017 04:16:35 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:13:58Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:11:45 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:11:43Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:11:13 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:11:13Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:10:43 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:10:43Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:10:13 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:10:12Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:09:42 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:09:42Z. Error Code: 0x80070002.
 
Error: (01/19/2017 04:09:12 PM) (Source: Software Protection Platform Service) (User: )
Description: Failed to schedule Software Protection service for re-start at 2116-12-26T22:09:12Z. Error Code: 0x80070002.
 
 
System errors:
=============
Error: (01/23/2017 12:22:02 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:22:02 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:22:01 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:22:01 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:22:01 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:22:01 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:20:40 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:20:40 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:20:40 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
Error: (01/23/2017 12:20:40 PM) (Source: DCOM) (User: toshiba)
Description: 1084WSearchUnavailable{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}
 
 
Microsoft Office Sessions:
=========================
Error: (01/21/2017 01:24:20 AM) (Source: Application Error)(User: )
Description: wlmail.exe16.4.3528.331533a3fceUXCore.dll16.4.3528.331533a3fdcc00000050006bea4
 
Error: (01/20/2017 01:10:46 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
Could not query the status of the EventSystem service.
 
System Error:
A system shutdown is in progress.
 
Error: (01/20/2017 02:42:48 AM) (Source: Application Error)(User: )
Description: chrome.exe55.0.2883.875848db5aunknown0.0.0.000000000c0000005000000000000000073401d272f6359716abC:\Program Files (x86)\Google\Chrome\Application\chrome.exeunknown6adeeaae-deec-11e6-beff-008cfa365eb6
 
Error: (01/19/2017 04:16:35 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:13:58Z
 
Error: (01/19/2017 04:11:45 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:11:43Z
 
Error: (01/19/2017 04:11:13 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:11:13Z
 
Error: (01/19/2017 04:10:43 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:10:43Z
 
Error: (01/19/2017 04:10:13 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:10:12Z
 
Error: (01/19/2017 04:09:42 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:09:42Z
 
Error: (01/19/2017 04:09:12 PM) (Source: Software Protection Platform Service)(User: )
Description: 0x800700022116-12-26T22:09:12Z
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-07 09:13:34.813
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 09:13:34.454
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 03:54:40.976
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 03:54:40.367
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 03:54:39.476
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 00:44:47.549
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-11-07 00:44:46.187
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-09-24 14:12:37.062
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-09-24 14:12:36.036
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2016-09-24 14:12:35.193
  Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
Acrobat.com (HKLM-x32\...\{77DCDCE3-2DED-62F3-8154-05E745472D07}) (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Acrobat.com (HKLM-x32\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20053 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.0.4990 - Adobe Systems Inc.)
AMD Catalyst Install Manager (HKLM\...\{79AE0BD1-A930-B07C-C96D-E11FA9BB586F}) (Version: 8.0.881.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{F2871C89-C8A5-42EE-8D45-0F02506385A6}) (Version: 5.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{9BC93467-75D1-4AA4-BD58-D9C51D88DFAB}) (Version: 5.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{55BB2110-FB43-49B3-93F4-945A0CFB0A6C}) (Version: 10.0.1.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{56EC47AA-5813-4FF6-8E75-544026FBEA83}) (Version: 2.2.0.150 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.6 - Atheros Communications Inc.)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
CPUID CPU-Z 1.76 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Data Lifeguard Diagnostic for Windows (HKLM-x32\...\{E40CE517-0D42-4198-96B4-C8232B257EB5}) (Version: 1.13 - Western Digital Corporation)
D-Link DWA-131 Wireless N Nano USB Adapter (HKLM-x32\...\{D9198056-A296-4583-A790-C0E73694CFE8}) (Version:  - D-Link)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.27.77 - Dropbox, Inc.) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 55.0.2883.87 - Google Inc.)
Google Drive (HKLM-x32\...\{07A12123-B717-496B-B471-48AF6407B433}) (Version: 1.32.4066.7445 - Google, Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version:  - )
Google Toolbar for Internet Explorer (HKLM-x32\...\{DBEA1034-5882-4A88-8033-81C4EF0CFA29}) (Version: 4.0.0.002 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.21.169 - Google Inc.) Hidden
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{791A06E2-340F-43B0-8FAB-62D151339362}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM-x32\...\{46235FF7-2CBE-4A84-BEDA-87348D1F7850}) (Version: 28.0.0 - Hewlett Packard)
HP Support Solutions Framework (HKLM-x32\...\{CE7447C2-EF12-4EF3-BE51-BFC3B049C0F6}) (Version: 12.5.32.203 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
iCloud (HKLM\...\{29AAC3D3-23FC-496D-8266-0E3833686758}) (Version: 6.0.2.10 - Apple Inc.)
iTunes (HKLM\...\{554C62C7-E6BB-40F1-892B-F0AE02D3C135}) (Version: 12.5.3.17 - Apple Inc.)
Junk Mail filter update (HKLM-x32\...\{0BE9E708-5DC0-4963-9CFD-0AA519090E79}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6302.0225 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Norton Identity Safe (HKLM-x32\...\NST) (Version: 2014.7.11.42 - Symantec Corporation)
Norton Security (HKLM-x32\...\NS) (Version: 22.8.1.14 - Symantec Corporation)
QuickTime 7 (HKLM-x32\...\{FF59BD75-466A-4D5A-AD23-AAD87C5FD44C}) (Version: 7.79.80.95 - Apple Inc.)
Realtek Bluetooth Filter Driver Package (HKLM-x32\...\{0CC0980D-811D-43B8-A455-8D150EB5BC0D}) (Version: 12.24.2012.0802 - REALTEK Semiconductor Corp) Hidden
Realtek Bluetooth Filter Driver Package (HKLM-x32\...\InstallShield_{0CC0980D-811D-43B8-A455-8D150EB5BC0D}) (Version: 12.24.2012.0802 - REALTEK Semiconductor Corp)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.8400.39030 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.10.51 - Synaptics Incorporated)
Windows Driver Package - Realtek Semiconductor Corp. RtkBtFilter Bluetooth  (07/11/2012 2.3.13.3) (HKLM\...\57F58DC141BEB353704E041792E5B00606694FEA) (Version: 07/11/2012 2.3.13.3 - Realtek Semiconductor Corp.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 39%
Total physical RAM: 7649.36 MB
Available physical RAM: 4661.88 MB
Total Virtual: 11233.36 MB
Available Virtual: 7644.6 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:595.83 GB) (Free:192.4 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\TOSHIBA
 
Administrator            Claire                   Guest                    
 
========================= Minidump Files ==================================
 
C:\WINDOWS\Minidump\092016-92281-01.dmp
========================= Restore Points ==================================
 
31-12-2016 19:42:24 Windows Update
09-01-2017 02:02:49 Scheduled Checkpoint
15-01-2017 20:59:10 Driver Booster : AMD SMBus
18-01-2017 02:42:28 Removed Data Lifeguard Diagnostic for Windows
 
**** End of log ****





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