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Can't turn off my laptop


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#1 sinine

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Posted 22 January 2017 - 01:50 PM

For some reason I'm unable to shut down my laptop. It just goes into sleep mode. To get it turned off I have to unplug it while it's running and I don't wanna do that cause I've heard it's bad for the laptop. I don't have a battery in it. So what could be the cause? I ran my virus scanner, nothing detected. I have windows 10.



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#2 JohnC_21

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Posted 22 January 2017 - 02:49 PM

I would first turn off fast startup then open a command prompt. Press the Windows key + X > cmd and type the following command.

 

shutdown -s

 

Reboot and see if the computer shuts down normally.



#3 sinine

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Posted 22 January 2017 - 03:02 PM

Okay, I unticked it and it works now. Thank you! :)



#4 JohnC_21

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Posted 22 January 2017 - 03:06 PM

No problem, glad it worked for you. Turning off fast startup is the first thing I would do on a Windows 10 computer. Fast startup creates a type of hybrid shutdown to create a faster startup but it can lead to problems especially if you need to boot a live linux disk to write back to the disk as the drive with fast startup enabled becomes read only when booted with a live linux disk.



#5 sinine

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Posted 22 January 2017 - 04:22 PM

Okay. I don't know why it stopped shutting down all of a sudden. I've had this computer for years nad never had a problem with it like that. And as far as I know it was always ticked.



#6 JohnC_21

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Posted 22 January 2017 - 04:34 PM

Does it shutdown using the shutdown -s command?






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