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Epson printer -- "Please turn power off and on again."


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#1 abaquail

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Posted 22 January 2017 - 04:48 AM

I just inherited an Epson WF-2650 printer/scanner/copier from my stepdad who recently passed. I drove it home, plugged it in, turned it on. It made some noises like it was self testing or something, and then the LCD said "Please turn power off and on again." Well, as one might suspect, when I turned it off and on again, it simply gave me the same message multiple times. I have tried unplugging it for a bit, popping open and closed each compartment, and replacing the color ink cartridges. (I don't have a spare black one to try yet.) Any thoughts on how to get this thing responding?



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#2 JohnC_21

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Posted 22 January 2017 - 08:46 AM

Go through and make sure no paper is in the printer's paper path.

 

Epson says to contact support if the error does not go away. I could not find a hard reset option for this printer.






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