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Help needed with Windows 7 Start Up please.


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#1 millie87248p79

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Posted 21 January 2017 - 07:17 PM

Hi.

Is there someone who can help please. I've recently had problems with CD Drive not being recognised in My Computer or Device Manager. I had help on here, and it seems i need a new CD Drive, to which i will buy one at end of the month.

 

Meanwhile i have a real problem with Windows 7 trying to start up.

Would having a kaput CD Drive in your laptop affect Windows start up at all?

 

My Windows 7, Acer Aspire 5733 laptop, fails to reboot almost every time. It and i spend 10 minutes automatically trying to start Windows 7 then it shuts down after 4 seconds, the tries again.

I've tried going into Bios settings to try and get it to start up that way, but it won't hardly let me into the bios either by pressing F2, or F12 which i'd set it up as well.

 

As CD Drive is kaput i can't put in a recovery disc. I don't know what else to do.

 

Can anyone help please.

 

Millie.



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#2 JohnC_21

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Posted 21 January 2017 - 07:25 PM

Would having a kaput CD Drive in your laptop affect Windows start up at all?

 

It shouldn't but you can go into our BIOS and select the HDD to be your first boot device. If it still takes 10 minutes to load then it could be a hard drive or other hardware problem.

 

If you tap F8 at boot can you access the Advanced Boot Options?

 

From your description of not being able to enter your BIOS settings by tapping F2 it's probably more than a hard drive problem. Are you currently posting from the computer with the problem? Do you have access to another computer?

 

Edit: Can you still boot the Fatdog USB you created? Does it boot in a normal amount of time?


Edited by JohnC_21, 21 January 2017 - 07:27 PM.


#3 millie87248p79

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Posted 22 January 2017 - 04:22 AM

Hi John.

Yes it's the same computer i'm using now which i have the start up issue with. 

It's pressing F12 on this laptop which takes me to Advanced Boot Options, I activate if i enable it by going into the Bios settings.

Although when i press F12 now it doesn't seem to respond and work as well anymore than if i press F2. 

Yes i have access to another computer, a slow XP desktop. 
Okay in a bit i will try and boot up with the HDD setting and i'll see how long it takes to boot up. 
(This laptop was bought in the last 4 months as a refurbished laptop.) And the second consecutive issue i've had with it. 

 

I'll try booting up with the Fatdog flash drive again, and see how long it takes. 

 

Regards
Millie


Edited by millie87248p79, 22 January 2017 - 04:27 AM.


#4 millie87248p79

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Posted 22 January 2017 - 04:30 AM

I'm back quickly. It's morning so the laptop had not been working all through the night, i don't know if that makes a difference. I just tried a reboot and pressed F2 and it took me straight to Bios screen. I activated HDD priory boot and it went straight into windows start up. 
I'll try with using the Fatdog usb now. 



#5 JohnC_21

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Posted 22 January 2017 - 09:09 AM

 I activated HDD priory boot and it went straight into windows start up

 

I don't think you need to run fatdog if you say putting the HDD first boots straight to Windows without a problem. I think the problem was caused by the optical drive if that was the first boot device.



#6 millie87248p79

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Posted 22 January 2017 - 10:52 AM

Yes i did select HDD as priory first boot and it did start first time. So i'll wait til i can get a new optical drive and see if the Windows Start up improves alot. I'll report back if it doesn't improve once the new optical drive is installed and up and running. Or i might report back and say if it did improve start up.

 

Thanks again John for your help.

 

Kind Regards

Millie. 



#7 JohnC_21

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Posted 22 January 2017 - 11:03 AM

No problem

The computer boots in a normal amount of time with the HDD set as first boot device, correct?



#8 millie87248p79

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Posted 22 January 2017 - 11:14 AM

Yes that's correct. Although when i tried the different boots this morning, it started in good time also with using the other priory boots.



#9 JohnC_21

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Posted 22 January 2017 - 11:20 AM

Okay, then that confirms an issue with the optical drive. Hopefully replacing it will solve the problem.



#10 millie87248p79

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Posted 23 January 2017 - 05:50 AM

Thanks. 



#11 millie87248p79

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Posted 27 January 2017 - 08:30 AM

Hi John. Good news. :-)

I notice Windows start up works fine now on reboot, and i also notice my CD/DVD drive isn't making any clunking noises anymore.

 

I've just checked 'my computer' and the DVD drive icon is there. I tried putting in a DVD into the drive and it started the DVD straight away. It's there in Device Manager too.

 

I haven't bought a new CD/DVD drive yet, so i will put it on hold for the moment.

 

Maybe taking out and putting back in the CD/DVD drive it helped connect it again.. I'm happy that it's working again. 

 

 

Millie


Edited by millie87248p79, 27 January 2017 - 08:31 AM.


#12 JohnC_21

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Posted 27 January 2017 - 08:47 AM

That is good news. You are probably right that removing and reattaching the drive was the fix. Hopefully it will stay that way.



#13 millie87248p79

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Posted 27 January 2017 - 11:21 AM

Yes i hope that sorts it out. :-)






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