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Occasionally, the backspace and 2 keys won't work on my laptop keyboard

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#1 Buccura


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Posted 21 January 2017 - 05:24 PM

I have an ASUS X550J laptop running Windows 8.1, and sometimes the backspace and 2 keys will randomly not register my presses, even if I hold the key down. I took it in to get looked at and it seemed to fix it for a while, but just now it started up again. Is this a known issue, and is there any known fixes?

Edited by Buccura, 21 January 2017 - 05:24 PM.

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#2 RolandJS


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Posted 21 January 2017 - 05:42 PM

If replacing the laptop keyboard is not an option, you can purchase a usb keyboard for next to nothing these days.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.


Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)

#3 robby501


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Posted 21 January 2017 - 06:16 PM

Even if just the slightest amount of moisture has gotten under the keypad during previous cleaning of your device, this could cause intermittent or even total malfunctioning of certain keys. I speak through experience as I now have to use a USB keyboard on my Samsung notebook after being foolish enough to engage in some slightly over-exuberant cleaning of my device many months back.

Edited by robby501, 21 January 2017 - 06:16 PM.

Im a rookie and purely recreational pc user. Im utterly obsessed with security (even though I consider myself a safe and law-abiding internet user!) and run a combo of the following freeware security suites.....

Windows Defender/firewall

Regular scans with Malwarebytes, AdwCleaner, JRT, HitmanPro




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