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Was this clean install?


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#1 Certifiedidiot

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Posted 21 January 2017 - 03:12 PM

[REMOVED CASE CLOSED]


Edited by Certifiedidiot, 22 January 2017 - 01:09 PM.


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#2 sflatechguy

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Posted 22 January 2017 - 09:48 AM

If you want a clean install, best practice is to use Disk Utility to erase the drive first. I prefer to create a USB with Disk Utility and the OS installer on it, and use that to erase the hard drive. https://support.apple.com/en-us/HT201372

 

Not sure how the technician did it, but it sounds like you have a fresh, clean install of El Capitan now.






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