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AdwCleaner keeps detecting update service as a threat.


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7 replies to this topic

#1 Marvin14

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Posted 20 January 2017 - 11:17 PM

Registry key: hklm64\software\microsoft\shared tools\msconfig\services\update service

 

Services: Update Service

 

I have removed it and it still detects it again, sorry I am a newbie in malware. Any help?



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#2 nasdaq

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Posted 22 January 2017 - 09:54 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post the logs for my review.

Wait for further instructions.

#3 Marvin14

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Posted 23 January 2017 - 03:09 PM

Hello, thank you for the reply nasdaq. Here are the logs.

 

 

 

 

Attached Files



#4 nasdaq

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Posted 24 January 2017 - 08:36 AM



Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

ShellIconOverlayIdentifiers: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  -> No File
ShellIconOverlayIdentifiers: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive1] -> {BBACC218-34EA-4666-9D7A-C78F2274A524} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive2] -> {5AB7172C-9C11-405C-8DD5-AF20F3606282} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive3] -> {A78ED123-AB77-406B-9962-2A5D9D2F7F30} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive4] -> {F241C880-6982-4CE5-8CF7-7085BA96DA5A} =>  -> No File
ShellIconOverlayIdentifiers-x32: [ OneDrive5] -> {A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E} =>  -> No File
GroupPolicy: Restriction <======= ATTENTION
GroupPolicyScripts: Restriction <======= ATTENTION
CHR Extension: (Chrome Web Store Payments) - C:\Users\Marvin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-21]
CHR Extension: (Chrome Media Router) - C:\Users\Marvin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-21]
CustomCLSID: HKU\S-1-5-21-709689931-1279334192-1609566748-1001_Classes\CLSID\{1BF42E4C-4AF4-4CFD-A1A0-CF2960B8F63E}\InprocServer32 -> C:\Users\Marvin\AppData\Local\Microsoft\OneDrive\17.3.6720.1207\amd64\FileSyncShell64.dll => No File
CustomCLSID: HKU\S-1-5-21-709689931-1279334192-1609566748-1001_Classes\CLSID\{7AFDFDDB-F914-11E4-8377-6C3BE50D980C}\InprocServer32 -> C:\Users\Marvin\AppData\Local\Microsoft\OneDrive\17.3.6720.1207\amd64\FileSyncShell64.dll => No File
CustomCLSID: HKU\S-1-5-21-709689931-1279334192-1609566748-1001_Classes\CLSID\{82CA8DE3-01AD-4CEA-9D75-BE4C51810A9E}\InprocServer32 -> C:\Users\Marvin\AppData\Local\Microsoft\OneDrive\17.3.6720.1207\amd64\FileSyncShell64.dll => No File
CustomCLSID: HKU\S-1-5-21-709689931-1279334192-1609566748-1001_Classes\CLSID\{9AA2F32D-362A-42D9-9328-24A483E2CCC3}\InprocServer32 -> C:\Users\Marvin\AppData\Local\Microsoft\OneDrive\17.3.6720.1207\amd64\FileSyncShell64.dll => No File
Task: {AEF54944-E34D-4D4B-9B6D-2D96E4DBC89F} - System32\Tasks\AutoKMS => C:\Windows\AutoKMS\AutoKMS.exe [2017-01-21] ()
C:\Windows\AutoKMS
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg\Update service

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please let me know what problem persists with this computer.

#5 Marvin14

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Posted 24 January 2017 - 04:12 PM

Hi, here's the fixit log.

Attached Files



#6 nasdaq

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Posted 25 January 2017 - 08:11 AM

Has the problem been solved?

#7 Marvin14

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Posted 28 January 2017 - 10:28 AM

Yes, indeed it has been solved, AdwCleaner doesn't detect it anymore.

 

Sorry for the late reply, thank you so much for your help, sir.



#8 nasdaq

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Posted 28 January 2017 - 10:53 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/

===




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