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HP Recovery-Windows xp media


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#1 johngod

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Posted 20 January 2017 - 05:07 PM

I got this pc from my daughter who had the GeekSquad make her a recovery cd.

This was about 2 years ago and the warranty is no longer valid.

 

The pc stopped working so I deleted all to reset it back to factory settings.

I installed the 2 recovery cd's and ran them. When I tried to reboot I got this:

 

The computer restarted unexpectedly or encountered an unexpected error.

Windows installation cannot proceed. To install Windows, click "OK" 

to restart the computer, and than restart the installation.

 

I did this twice, but each time I get this same thing.

I don't have any other installation disks, just the 2 recovery disks.

 

Any help please,

Thank-You,

John

 

 

Its a HP Media center

00456-958273513

 

 

 

 

 



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#2 JohnC_21

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Posted 20 January 2017 - 05:36 PM

The install media is likely corrupted. You can burn an iso of XP SP3. See this post. Use the first link shown. I highly recommend you do not install XP as the OS is no longer supported and has many security holes that have not been patched. Depending on how much RAM and what CPU you have you would have a much more secure system if you installed Linux on the computer. 

 

Do you have a model number of the HP. It will be on a sticker on the back of the computer? 



#3 johngod

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Posted 20 January 2017 - 05:53 PM

pavilion media center

invent m8000

 

System Number gc673aa#aba

Serial Numbermxx733054q



#4 JohnC_21

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Posted 20 January 2017 - 06:16 PM

That number references a computer shown herehere, and here. As you can see from the  came pre-installed with Windows Vista and includes a TV tuner. I am not sure how XP was installed on this computer. If you have the XP media edition disks then those are hard to replace. It was not a common OS. 

 

You can order new install media from HP by providing them your serial number.

 

http://support.hp.com/us-en/document/bph07143

 

It may still be possible to do a factory reset. Tap F11 at boot and hopefully the Recovery Manager will open.

 

http://support.hp.com/us-en/document/c00814731



#5 johngod

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Posted 20 January 2017 - 06:30 PM

I'm not sure if it was xp media or just windows media.

I believe it was HP Windows Media Center.

How can I find out for sure?



#6 JohnC_21

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Posted 20 January 2017 - 06:43 PM

I am positive you have some kind of Media Center OS because the computer has a TV tuner. Does tapping F11 at boot do anything?



#7 johngod

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Posted 21 January 2017 - 12:03 PM

No F11 doesn't do anything. but on the front it does say  HP Media Center PC.



#8 JohnC_21

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Posted 21 January 2017 - 12:06 PM

Input the serial number in the link I provided in post #4 for ordering new media. It may tell you what OS was installed. 



#9 johngod

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Posted 21 January 2017 - 12:46 PM

All I got was Xp 32 or 64 Bit

Or Vista 32 or 64 Bit

 

I asked my daughter and she thinks it was Media XP.

 

 

I tried a system restore and it come back:

 

The system registry contains invalid file paths.

Installation cannot proceed. 

 

Just want to see if this might be the issue why I can't install the recovery disks.

On the recovery disks from GeekSquad, it reads,  HP8120n Recovery.

 

My tag reads,  invent m8000


Edited by johngod, 21 January 2017 - 01:32 PM.


#10 JohnC_21

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Posted 21 January 2017 - 01:02 PM

If you cannot access the recovery partition using F11 and the install disks are corrupted these are your options,

 

Install XP SP3 using the link I provided for the iso file and not have the media edition

You can boot a live linux disk of Mint Cinnamon to see if the recovery partition is intact and possibly make it bootable.

Install Mint Cinnamon. 

Edit: Purchase Media from HP 

 

I advise Mint Cinnamon for people coming from Windows.

 

Edit: If you want to see if the recovery partition is available post back and I will give instruction on how to do it with Linux or a bootable Partition Manager.


Edited by JohnC_21, 21 January 2017 - 01:18 PM.


#11 johngod

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Posted 21 January 2017 - 02:35 PM

On my own PC, I'm running an old system which I;m very well aware of,

but can;t aford any newer pc's.

I'm running Windows xp Google Chrome, both out dated, not sure what to do about this.

 

Should I install the XP S3 to my pc and than copy to cd disk?



#12 JohnC_21

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Posted 21 January 2017 - 02:48 PM

That depends on which OS you want to install. If you already have a old system with XP I would advise installing XP on this newer computer, especially because of the security risk. 

 

If you do want to install XP SP3 then download the XP iso I linked to and burn it to a CD using Imgburn. Use a write speed of no faster than 4x if possible. If you have software that can burn an iso image to disk then use it.

 

Is there a COA sticker on the side of the computer? This should tell you what OS the computer was pre-installed with.

 

There may be a chance to recover the OS if the recovery partition is intact, Burn an iso of Partition Wizard. Boot the CD and look for a partition of approx 15GB. If XP it would be about 8GB. If you see a recovery partition of this size then mark it active. Click Apply. Remove the Partition Wizard disk and reboot. The recovery manager may start.



#13 johngod

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Posted 21 January 2017 - 03:17 PM

I am so sorry but I found the sticker with all the information on it.

 

Windows Vista Home Premium-m8100n tv pc

S/N mxx733054q

 

memory-3072mb

Hard Drive-500gb

 

So sorry I didn't find this sooner.

 

Mod Edit

Removed activation key as requested

NickAu


Edited by NickAu, 21 January 2017 - 04:49 PM.
Mod edit


#14 JohnC_21

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Posted 21 January 2017 - 03:20 PM

I would advise you check with HP on how much replacement media would cost for this computer if marking the recovery partition, if it exists, active and rebooting fails to give you a recovery option.

 

Edit: Nothing to be sorry about. I should have asked about the COA sticker sooner but I forgot.


Edited by JohnC_21, 21 January 2017 - 03:21 PM.


#15 johngod

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Posted 21 January 2017 - 03:26 PM

Thanks for all your help.

I'll try and get in touch with HP after the weekend.

 

I'll need a new Recovery Disk?






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