Jump to content
Posted 20 January 2017 - 02:01 PM
Posted 22 January 2017 - 07:24 AM
Go into Safe Mode and create a "Clean Boot" : http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
Then boot to Windows and see if it crashes while in the Clean Boot.
If it does crash, then this is either:
1) a hardware problem (more likely) or
2) a Windows problem (less likely - as long as the system is fully updated)
In this case, start by running these free hardware diagnostics: http://www.carrona.org/hwdiag.html
If it doesn't crash:
1) this is most likely due to a 3rd party (non-Windows) program/driver
2) you can run the backup tool and create your backup
After the backup, please follow the these instructions:
Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum) http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE: On problem systems it can take up to 20 minutes for the log files to complete. Please be patient and let it run.
If you still have problems with it running, there's an alternate tool here (direct download link): https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.
Posted 27 January 2017 - 04:01 PM
Thanks for reply. Just to make sure my Original Post (OP) is well understood, I want to stress out that:
- ALL "BSOD" abbreviations used in my OP are for BLACK Screen of Death;
- the only abbreviations used for BLUE Screen of Death are "BlueSOD".
Now, to reply to your post @usasma:
(1) I can't even check into BIOS... (and so neither SafeMode...)
So I have been looking up written notes I had from when having problems with PC earlier this year, and my BIOS is a Phoenix BIOS (v. 5.11, 28/8/2009).
With this information I checked that my PC should make a beep when starting up fine (I "forgot" it somehow and was not sure about it, maybe due to stress of PC not starting up...), and well, it doesn't anymore...
=> So basically, from what I read on the internet, my PC is not "POST"-ing.
(2) I had already set my PC to run a "Clean Boot" on every start-up, since last summer.
=>> So, after all my internet researches (including HP support page), I am more and more inclined to think that this may be an hardware issue, either motherboard (mo-bo), or graphics card, which unfortunately, is integrated on this mo-bo.
Posted 30 January 2017 - 06:31 AM
Here's another procedure that may help you determine what's wrong: http://www.carrona.org/strpdown.html
0 members, 0 guests, 0 anonymous users