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Chrome windows opening automatically with spam sites

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2 replies to this topic

#1 FlixCZ


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  • Local time:09:10 AM

Posted 20 January 2017 - 04:34 AM

Hello i would like to ask you for your help Chrome starts auto opening some strange sites in about 30 min period. Could you help me with that ? Thank you so much for your time.

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#2 nasdaq


  • Malware Response Team
  • 40,532 posts
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:03:10 AM

Posted 21 January 2017 - 10:25 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.


HKU\S-1-5-21-472603623-264102745-1783376038-1002\...\Run: [mailruhomesearch] => C:\Users\Flix\AppData\Local\Mail.Ru\Sputnik\ptls\mailruhomesearch.exe [0 2017-01-19] ()
GroupPolicy: Restriction <======= ATTENTION
GroupPolicy\User: Restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
SearchScopes: HKU\S-1-5-21-472603623-264102745-1783376038-1002 -> {FFEBBF0A-C22C-4172-89FF-45215A135AC7} URL = hxxp://go.mail.ru/search?q={SearchTerms}&fr=iextn&gp=811041
BHO-x32: Dîcne@Mail.Ru -> {8E8F97CD-60B5-456F-A201-73065652D099} -> C:\Users\Flix\AppData\Local\Mail.Ru\Sputnik\IESearchPlugin.dll [2017-01-19] (Mail.Ru)
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK => not found
FF Plugin: @microsoft.com/GENUINE -> disabled [No File]
FF Plugin-x32: @microsoft.com/GENUINE -> disabled [No File]
CHR Extension: (BetterTTV) - C:\Users\Flix\AppData\Local\Google\Chrome\User Data\Default\Extensions\ajopnjidmegmdimjlfnijceegpefgped [2017-01-20]
CHR Extension: (Platby Internetového obchodu Chrome) - C:\Users\Flix\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2017-01-20]
CHR Extension: (Chrome Media Router) - C:\Users\Flix\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2017-01-20]
S3 NvStreamKms; \??\C:\Program Files\NVIDIA Corporation\NvStreamSrv\NvStreamKms.sys [X]
S4 nvvad_WaveExtensible; system32\drivers\nvvad64v.sys [X]
ShortcutWithArgument: C:\Users\Flix\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mail.Ru.lnk -> C:\Windows\System32\rundll32.exe (Microsoft Corporation) -> url,FileProtocolHandler "hxxp://www.mail.ru/cnt/20775012?gp=811035"
FirewallRules: [{EADA1EC7-0F3B-4FF7-9048-DE996EB48E64}] => C:\Users\Flix\AppData\Local\Amigo\Application\amigo.exe
C:\Users\Flix\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Mail.Ru.lnk


Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.

Please download Malwarebytes Anti-Malware from here
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
Please post the log for my review.

Note: If asked to restart the computer, please do so immediately.

Please post the logs and let me know what problem persists with this computer.

#3 nasdaq


  • Malware Response Team
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Posted 27 January 2017 - 08:31 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.

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