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Cannot set default browser IE/Chrome in my laptop


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#1 janganserang

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Posted 19 January 2017 - 10:29 PM

Hi, when i click link in my Outlook  2013, it shows message "Application Not Found..". The same problem when i clicked URL from messenger software like Telegram, that no respond when i clicked link. 

 

I already set Internet Explorer is the default browser --> from Control Panel --> Internet Option. But no works, still cannot click the URL.

 

I already set Control Panel - Programs - default programs --> and make IE already set as default program. But still, cannot click the URL from outlook and telegram.

 

This happen as i remember, when my laptop (using WINDOWS 7) having malwares. The malwares attacks my browser mostly, like my search engine changed into crazy link website that i didn't ever hear before.

 

So i scanned it with malwarebytes. And the result is many malwares detected and i removed all of them.

 

After that, the problem with malwares is gone, but i have problems that i cannt click URL from anything ( Outlook 2013, Telegram) 

 

What should i supposed to do? Thank you.. 


Edited by janganserang, 20 January 2017 - 05:49 AM.
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#2 Trikein

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Posted 19 January 2017 - 11:41 PM

Sorry I didn't seem more helpful. My first instinct would be to suggest trying Hijackthis, but the moderators around here don't like anyone but malware specialist to suggest those kind of programs. If they give the all clear and it still doesn't work, feel free to ask again on this thread.



#3 janganserang

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Posted 20 January 2017 - 01:04 AM

Sorry I didn't seem more helpful. My first instinct would be to suggest trying Hijackthis, but the moderators around here don't like anyone but malware specialist to suggest those kind of programs. If they give the all clear and it still doesn't work, feel free to ask again on this thread.

 

Hi Trikein, 

 

Thanks, is it safe for my laptop (windows 7) for using Hijackthis? 



#4 opera

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Posted 20 January 2017 - 02:04 AM

Reset Internet Explorer setting from Internet Options..advanced tab



#5 janganserang

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Posted 20 January 2017 - 05:48 AM

Reset Internet Explorer setting from Internet Options..advanced tab

 

Hi opera, i did it and still having the same issue.

 

Thank you very much..



#6 janganserang

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Posted 23 January 2017 - 03:08 AM

UPDATED ISSUE:

 

this is strange thing.... in the morning when i turn on the laptop, the default browser is working as usual,,, i can open URL from OUTLOOK or TELEGRAM...

 

but in the afternoon.. i can't open the URL to the default browser.. problems come back.. 

 

how to fix this strange problem? :D 

 

thanks






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