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Windows 10 BSOD


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#1 W10annoying

W10annoying

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Posted 19 January 2017 - 09:00 AM

Hi All,

 

I've recently started encountering a reoccurring BSOD.

 

The message displayed during memory dump is: page_fault_in_nonpaged_area

 

Even viewer log below:

 

Log Name:      System

Source:        Microsoft-Windows-Kernel-Power

Date:          19/01/2017 10:32:24 PM

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (70368744177664),(2)

User:          SYSTEM

Computer:      DESKTOP-8KUU3R6

Description:

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

    <EventID>41</EventID>

    <Version>4</Version>

    <Level>1</Level>

    <Task>63</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000400000000002</Keywords>

    <TimeCreated SystemTime="2017-01-19T11:32:24.517444400Z" />

    <EventRecordID>6120</EventRecordID>

    <Correlation />

    <Execution ProcessID="4" ThreadID="8" />

    <Channel>System</Channel>

    <Computer>DESKTOP-8KUU3R6</Computer>

    <Security UserID="S-1-5-18" />

  </System>

  <EventData>

    <Data Name="BugcheckCode">80</Data>

    <Data Name="BugcheckParameter1">0xffffcc80006f56d8</Data>

    <Data Name="BugcheckParameter2">0x0</Data>

    <Data Name="BugcheckParameter3">0xfffff802bd8328f2</Data>

    <Data Name="BugcheckParameter4">0x2</Data>

    <Data Name="SleepInProgress">0</Data>

    <Data Name="PowerButtonTimestamp">0</Data>

    <Data Name="BootAppStatus">0</Data>

    <Data Name="Checkpoint">0</Data>

    <Data Name="ConnectedStandbyInProgress">false</Data>

    <Data Name="SystemSleepTransitionsToOn">0</Data>

    <Data Name="CsEntryScenarioInstanceId">0</Data>

  </EventData>

</Event>

 

I've checked my memory using the windows tool and memtest and no errors were reported.

 

Strange thing is that it only occurs when I'm running uTorrent. If I leave uTorrent running and leave my computer, I always come back to a login screen after a BSOD. Leaving my computer idle running any other program does not cause the crash.

 

Any ideas?



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#2 usasma

usasma

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Posted 20 January 2017 - 05:16 PM

Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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