Hi all! I need help trying to resolve an issue ive been having. Ive talked to Windows support techs and they could not resolve my issue.
After playing games (Fallout 4, Call of Duty: Infinite Warfare) my games crash to the desktop with little to no error information. When CoD crashes I get an error that reads "DirectX has encountered an unrecoverable error", but Fallout 4 does not (I play both of these games through steam)
I have reinstalled Windows10 two times, I have run a System File Checker, I have updates my graphics drivers, I have run the games on old graphics driver versions, I have updated my BIOS to the most recent version. I have run CCleaner scans for errors, I have performed all of the most recent Windows updates and multiple virus scans. I have also updated my DirectX to the latest version.
In terms of hardware I have reseated my RAM, reseated my GPU, checked the plugs from the PSU into the GPU, repositioned the heat sync on the CPU.
I know this isn't an ambient temperature issue because sometimes on Fallout 4, the computer will keep crashing in the same location in the game 4 times or so in a row (same location as in a very small area, i will reload from a save and move through that building and it will crash again) whereas other days where it has been ~35-40C I might get a crash every 4 - 5 hours apart. On CoD the crashes occur once every 20 minutes on average without exception.
Here is the error I get from the 'Reliablility History' (This issue is the only issue I've been having with my computer so I know no other things are causing the issues).
Problem Event Name: LiveKernelEvent
Parameter 1: ffff830690fdb4a0
Parameter 2: fffff80509fc55d0
Parameter 3: 0
Parameter 4: 29b4
OS Version: 10_0_14393
Service Pack: 0_0
OS Version 10.0.14322.214.171.124.768.101
Locale ID: 3081
My computer specs are:
CPU: Intel Core i5 4670K
Mobo: Gigabyte Z87X-UD3H-CF (Version 9)
RAM: 4 x Corsair 8Gb DDR3
Graphics: Nvidia GeForce GTX 770 (EVGA)
Edited by Synfulchemistry, 19 January 2017 - 04:26 AM.