I went to help a friend solve some issues with a new CPU after his old one died. All went well expect for printing.
He now has a Windows 10 v1607. When he bought the new CPU home he connected his HP Deskjet 3632 All-in-One and it worked but he had two questions. He printed a 100-page text file (a compilations of old saved emails) and ran out of ink part way through; after replacing the ink cartridge he tried to print the remaining pages but the options to print: Selection, Current Page or Pages (range) were greyed out.
I checked printing other file formats, such as a word processing document, and all printing options were available and worked. It seems that only the printing of text files has this issue of only allowing printing the complete file.
As he also asked how to check his ink levels, I guessed that he had just connected the printer to the new CPU and Windows 10 had found and installed drivers.
Am I right in assuming that he will need to get a Windows 10 version of the HP Software for the printer to get both the ink level monitor and all options for printing pages of text files?
Or is there something else going on with trying to print text files?