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how to do with a ransomware nqawadaana by cryptsvc

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1 reply to this topic

#1 Maila


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Posted 17 January 2017 - 08:29 AM

hello, we have a big problem with a ransomware that infected the  SERVER of our medical clinic .

in notes compares     : 995754e41e014dfd1f41354646b8197IT.TXT

 all your file were encrypted with strong algorithm AES256 and unique key etc etc....contact cryptsvc@mail.ru   and then bitcoins ransom



 going to ID RANSOMWARE :




     This ransomware has no known way of decrypting data at this time.

It is recommended to backup your encrypted files, and hope for a solution in the future.

Identified by

  • ransomnote_email: cryptsvc@mail.ru



Not enough information is public about Al-Namrood 2.0. Please check back later.

Edited by Maila, 17 January 2017 - 08:51 AM.

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#2 quietman7


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Posted 17 January 2017 - 01:20 PM

Any files that are encrypted with Al-Namrood 2.0 will have a random [b].<id-number>.<email>.<9/10 lower alphabetic character> extension appended to the end of the encrypted data filename (i.e. ID-17AD78ECSA[cryptservice@inbox.ru].mqbgadqaq). The ransom note instructs victims to contact the cyber-criminals at "cryptservice@inbox.ru", "cryptsvc@mail.ru" or "Jabber: cryptservice@jabber.ua" to get payment instructions.

Unfortunately, the cyber-criminals have fixed flaws and updated their malware so newer variants of Al-Namrood/Apocalypse ransomware are not decryptable at this time.

There is an ongoing discussion in this topic where you can ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.When or if a solution is found, that information will be provided in the above support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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