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cse.google virus


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11 replies to this topic

#1 NadenFrost

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Posted 17 January 2017 - 02:24 AM

i have been infected by cse.google redirect for the past week (approx.). If I start google as soon my laptop starts up it doesn't show for a few minutes, but it comes on eventually. I have tries TDSS killer, malwarebytes, adwcleaner, rkill, zemana portable cleaner, Registry Cleaning and CCleaner. nothing worked. often when i boot up the laptop, the desktop doesn't even switch on untill i cntrl-alt-del to task manager and end something called g!@#$.tmp (the !@#$ is actually numbers and letters in the process name). it was i in C:\Windows\Temp and the .tmp now is g7B33.tmp. I tried deleting it, but it got generated again when i restarted the computer. I have noticed something else called "Runonce Wrapper" gets ended when i end the tmp process. I am sorry in advance if i dont reply immediately as i am travelling and have limited access to an internet connection. This is an urgent situation as it is my only laptop and i rely on it for my work and entertainment needs. Thanks for your time and advice in advance.



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#2 nasdaq

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Posted 18 January 2017 - 09:50 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

How to attach a file to your reply:
In the Reply section in the bottom of the topic Click the "more reply Options" button.
attachlogs.png

Attach the file.
Select the "Choose a File" navigate to the location of the File.
Click the file you wish to Attach.

Click the Add reply button.
===


Please post both logs for my review.

Wait for further instructions.

#3 NadenFrost

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Posted 19 January 2017 - 01:23 AM

Thank you for the reply. after i had posted my question i had stumbled upon a software called SecurityTaskManager that told me Avast and a few other anti-malware programs detected the virus. i had then uninstalled Malwarebytes and installed Avast which did detected the virus and fixed it. on my boot after the scan within about half an hour Avast told me it stopped the tmp.exe file from running and i did not have any cse.google. it had also suggested a boot up scan which i am yet to do. these logs are before i had installed Avast. Please still do take a look at them as the virus is still trying to run and not completely eradicated. i will post a sit-rep after doing the boot up scan too. BTW, avast also detected a few dll files a infected and it fixed them. I have also attached a picture of the dll files

Attached Files



#4 nasdaq

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Posted 19 January 2017 - 10:18 AM

Hi,

Press the windows key Windows_Logo_key.gif+ r on your keyboard at the same time. This will open the RUN BOX.
Type Notepad and and click the OK key.

Please copy the entire contents of the code box below to a new file.
 
Start

CreateRestorePoint:
EmptyTemp:
CloseProcesses:

() C:\Windows\Temp\g7B33.tmp.exe
HKLM-x32\...\Run: [] => [X]
HKLM\...\RunOnce: [wd] => C:\Windows\TEMP\g7B33.tmp.exe [240640 2017-01-17] () <===== ATTENTION
HKU\S-1-5-21-1911086911-2173456137-1962813513-1002\...\Run: [AdobeBridge] => [X]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Hp1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-12-19]
CHR Extension: (Chrome Media Router) - C:\Users\Hp1\AppData\Local\Google\Chrome\User Data\Default\Extensions\pkedcjkdefgpdelpbcmbmeomcjbeemfm [2016-12-19]
S2 PnkBstrA; C:\Windows\system32\PnkBstrA.exe [X]
S3 atillk64; \??\C:\Program Files (x86)\AMD\System Monitor\atillk64.sys [X]
S3 clwvd; \SystemRoot\system32\DRIVERS\clwvd.sys [X]
Task: {1AEA5C51-AEF7-4AF4-BD98-BEC08EA506B7} - System32\Tasks\4908f30820l75594z2 => Rundll32.exe "C:\ProgramData\4908f30820l75594z2\4908f30820l75594z2.dll",ftqflz <==== ATTENTION
Task: {5827D3EB-1889-4D27-A5FE-9C231B1E8607} - System32\Tasks\70279f54808l93361z3 => Rundll32.exe "C:\ProgramData\70279f54808l93361z3\70279f54808l93361z3.dll",ftqflz <==== ATTENTION
Task: {CF42AABE-461F-4C87-8514-2122DD91AE83} - System32\Tasks\44157f11471l21714z2 => Rundll32.exe "C:\ProgramData\44157f11471l21714z2\44157f11471l21714z2.dll",ftqflz <==== ATTENTION
2017-01-17 09:07 - 2017-01-17 09:07 - 00240640 _____ () C:\Windows\TEMP\g7B33.tmp.exe
AlternateDataStreams: C:\Windows:nlsPreferences [0]
AlternateDataStreams: C:\ProgramData\Temp:DED17083 [294]
AlternateDataStreams: C:\ProgramData\Temp:FB6A21E3 [214]
AlternateDataStreams: C:\Users\Hp1\Local Settings:YBEJa1fEZPgI2tDYeJ01azJ8 [1992]
AlternateDataStreams: C:\Users\Hp1\AppData\Local:YBEJa1fEZPgI2tDYeJ01azJ8 [1992]
AlternateDataStreams: C:\Users\Hp1\AppData\Local\Application Data:YBEJa1fEZPgI2tDYeJ01azJ8 [1992]
C:\ProgramData\4908f30820l75594z2
C:\ProgramData\70279f54808l93361z3
C:\ProgramData\44157f11471l21714z2
C:\Windows\TEMP\g7B33.tmp.exe
Reboot:

End
Save the file as fixlist.txt in the same folder where the Farbar tool is running from.
The location is listed in the 3rd line of the Farbar log you have submitted.

Run FRST and click Fix only once and wait.

The tool will create a log (Fixlog.txt) please post it to your reply.
===

ADOBE SHOCKWARE

Navigate to this page and follow the instructions and get the latest version.
https://www.adobe.com/shockwave/welcome/

=====

ADOBE AIR

Navigate to this page and follow the instructions and get the latest version.
https://get.adobe.com/air/

==============

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

You can manually check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

Be careful not to install malware posing as Java update!
Important read this blog.
http://blog.trendmicro.com/trendlabs-security-intelligence/malware-poses-as-an-update-for-java-0-day-fix/

Quoted from the page.
"In light of the recent events surrounding Java, users must seriously consider their use of Java. Do they really need it? If yes, make sure that users follow the steps we recommended and get the security update directly from the official oracle website." at:
http://www.oracle.com/technetwork/java/javase/downloads/index.html

How to disable Java in your browsers
http://www.infoworld.com/t/web-browsers/how-disable-java-in-your-browsers-210882
===

Remove these programs in bold via the Control Panel > Programs > Programs and Features if still present.
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.6.156 - Adobe Systems, Inc.)
Java 8 Update 101 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F32180101F0}) (Version: 8.0.1010.13 - Oracle Corporation)
===

Please post the fixlog.txt let me know what problem persists with this computer.

#5 NadenFrost

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Posted 21 January 2017 - 05:29 AM

The FRST tool seemed to have done the job untill i booted uo the pc again and avast told it blocked gB45d.tmp.exe from c:/Windows/Temp. I have not done the bootup scan as it is running before windows and it is scaring me. Thanks a lot for looking into my problem

Attached Files



#6 nasdaq

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Posted 21 January 2017 - 08:42 AM



Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 3 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.

rkill.exe
rkill.com
rkill.scr

It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested on another computer and then transfer them to the desktop of the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

When completed it will create a log. Please post the content on your next reply.
===

--RogueKiller--
  • Download & SAVE to your Desktop Download RogueKiller
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or above, right-click the program file and select "Run as Administrator"
  • Accept the user agreements.
  • Execute the scan and wait until it has finished.
  • If a Windows opens to explain what [PUM's] are, read about it.
  • Click the RoguKiller icon on your taksbar to return to the report.
  • Click open the Report
  • Click Export TXT button
  • Save the file as ReportRogue.txt
  • Click the Remove button to delete the items in RED
  • Click Finish and close the program.
  • Locate the ReportRogue.txt file on your Desktop and copy/paste the contents in your next.
=======

#7 NadenFrost

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Posted 23 January 2017 - 08:36 PM

I am very sorry for the late reply. This just hasn't been my week. The internet cafe closed so i had to travel halfway across the city. But i did find one and here are the logs. Thanks very much in advance.

Attached Files



#8 nasdaq

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Posted 24 January 2017 - 08:43 AM

Run the RogueKiller and delete every items found.

The important services will be reset.

===

Let me know what problem persists.

#9 NadenFrost

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Posted 25 January 2017 - 04:34 AM

the virus is still present. it is now g603D.tmp



#10 nasdaq

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Posted 25 January 2017 - 09:12 AM

Submit the file for inspection to VirusTotal

Navigate to this page.
https://www.virustotal.com/

Follow the instructions on the page

Post the results for my review.


===

Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zoek tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyclsid;
emptyffcache;
FFdefaults;
emptyiecache;
iedefaults;
emptychrcache;
CHRdefaults;
emptyalltemp;
emptyfolderscheck;delete
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.
===

Also, please provide an update on how the computer is behaving after running the above script.

#11 NadenFrost

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Posted 29 January 2017 - 11:45 PM

i am very sorry for the late reply. i promise i didn't do it on purpose. zeok for some reason is crashing as i start the app. my computer was running incredibly slow and avast told there were 13 items slowing it down, so i bought the cleanup module and let it do its work and now the virus doesn't start up with windows. thanks a lot



#12 nasdaq

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Posted 30 January 2017 - 07:57 AM

If all is well.

To learn more about how to protect yourself while on the internet read this little guide best security practices keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/




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