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Windows 10 update issue


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4 replies to this topic

#1 Raviraj321

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Posted 16 January 2017 - 11:18 PM

Hi I am facing issue in my company where windows 10 update not installing on Lenovo laptops it will take so much time and after that

reverting back and also need to provide bit locker key after restarting  


Edited by Raviraj321, 16 January 2017 - 11:18 PM.


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#2 FreeBooter

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Posted 17 January 2017 - 05:53 AM

Please try below programs one at time.

 

Download and run the Windows Update Troubleshooter.

https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

 

 

Automatically reset Windows Update components

https://support.microsoft.com/en-us/kb/971058


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#3 rarson

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Posted 17 January 2017 - 10:00 AM

What version of Windows are you currently running? Win + R and type in "winver" to check. Which update is it attempting to install?

 

I would recommend running chkdsk /f. Once that is done, you can check the log to: 1) make sure it actually ran, and 2) see if it actually made corrections to the file system. The log is located in the event viewer under the Windows Application log, source Wininit.

 

Then run the following command: dism /online /cleanup-image /restorehealth to make sure the component store corruption, if any, gets fixed. Then run sfc /scannow.

 

It makes no sense to me to start troubleshooting Windows Update issues without making sure the OS itself is working properly first. Of course, this is my mentality because I come across about a dozen broken operating systems a day.

 

If the update troubleshooter doesn't work, I'd try using Complete Internet Repair to resolve the issue. Also, if you have no reason to be using Bitlocker, I'd recommend disabling it since people tend to lose their keys in my experience.



#4 Rocky Bennett

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Posted 17 January 2017 - 11:38 AM

Hi I am facing issue in my company where windows 10 update not installing on Lenovo laptops it will take so much time and after that

reverting back and also need to provide bit locker key after restarting  

 

 

Call your IT manager and let him deal with it. Do you own the company? How many computers are you dealing with?


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#5 HolyCowz

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Posted 17 January 2017 - 06:22 PM

I had this problem all so with the last windows 10 updates.

I got mine fixed by running the built in fix it tool about 5 times in a row with restarts till it worked again.

It's located 

start, windows system, control panel,  All Control Panel Items, Troubleshooting then under system and security title fix problems with windows update.






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