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Posted 16 January 2017 - 08:59 PM
Posted 17 January 2017 - 02:34 AM
It looks as if there's a decent answer to that question in what appears to be your identical post at another site?
This reply makes sense, at least for starters:
Are you using Windows 10 built in drivers, or did you download the ones from brother.com? The easiest way to tell is if you have "Brother Control Center" utility. Inside the Brother Control Center utiliy, choose the scan function. In the advanced mode, you can control dpi and other scanning details.
Here is the drivers/downloads page for that model:
Please post back with your results, so that we can all learn.
Posted 20 January 2017 - 12:00 AM
I reinstalled Brothers DVD and then went to Brothers website to update drivers. That did the trick! Thanks so much!!
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