Here's the picture: For some reason or another, a load of malware got installed on my 64-bit Windows 10 computer, including the netutils virus, which is a rather annoying adware program that turns random words on a non-https webpage into popup advertisements, some of which can be malicious. So I used HijackThis and AdwCleaner to remove the majority of the virus, but there were still some pesky netutils.dll files left. I decided to delete them because I read that netutils was some sort of malware by Panda AdminSecure. I deleted the files by going into Safe Mode, since they would consistently open up in some unidentified program, but I think that I might have deleted too many: Some of them were in the System32 folder. The good news: After a long, several hour battle with malware, there aren't anymore netutils ads as far as I can tell, and my computer is booting and running faster than it has in a while. The bad news: I couldn't open Google Chrome anymore, I could not open Webroot Secure Anywhere, and I couldn't even properly open Outlook 2016, although all other Microsoft Office products are working. When I try to open Outlook, a popup window says "NETAPI32.dll is incompatible with Microsoft Outlook. Install Outlook again." The thing is, it does open, and I can receive emails. I am not sure, however, about sending them, since I have not had the opportunity to do so yet. I have also tried repairing Outlook from the Control Panel, but nothing changed.
If there is some sort of fix that does not require a download (I am quite aware of the possibility for malware there), please let me know! Thanks!
Also, if anyone knows of a fix for Webroot and Chrome, that would be great!
Here is a picture of the netapi.dll files that I have:
netapi.dll files on my pc.png 121.91KB 0 downloads
Here are the properties for the netapi.dll file in system32:
general properties for netapi.dll file in system32.png 149.13KB 0 downloads
Digital signatures properties for netapi.dll file in system32.png 134.27KB 0 downloads
Here are the properties for the netapi.dll file in WinSxS/amd64:
general properties for netapi.dll file in WinSxS-amd64.png 156.93KB 0 downloads
Digital signatures properties for netapi.dll file in WinSxS-amd64.png 140.11KB 0 downloads
Here are the properties for the netapi.dll file in WinSxS/wow64:
general properties for netapi.dll file in WinSxS-wow64.png 150.71KB 0 downloads
Digital signatures properties for netapi.dll file in WinSxS-wow64.png 134.32KB 0 downloads
Finally, here are the properties for the netapi.dll file in SysWOW64:
general properties for netapi.dll file in SysWOW64.png 148.66KB 0 downloads
Digital signatures properties for netapi.dll file in SysWOW64.png 132.22KB 0 downloads
Edited by NickAu, 16 January 2017 - 09:31 PM.
Moved to AII from Windows 10