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#1 devilus

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Posted 16 January 2017 - 02:02 AM

Mod Edit:  Split from https://www.bleepingcomputer.com/forums/t/637290/windows-update-not-working-on-windows-xp-home/ - Hamluis.

 

I think I didn't understand the situation here. You mean, automatically checking for updates is still working in XP? It's not working any longer on my system (XP SP3). There is an 80072EFE error shown in Windows Update log file (Just as in Vista last days). :exclame:


Edited by hamluis, 16 January 2017 - 11:38 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


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#2 JohnC_21

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Posted 16 January 2017 - 09:18 AM

On a clean install it will check for updates and if the OP did the POS registry hack then updates will continue till 2019. I can't link to the hack per BC rules. 



#3 devilus

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Posted 16 January 2017 - 09:38 AM

On a clean install it will check for updates and if the OP did the POS registry hack then updates will continue till 2019. I can't link to the hack per BC rules. 

Thanks for the info.

(I think I read this registry hack somewhere on the net. But, I don't need it.)


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#4 JohnC_21

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Posted 16 January 2017 - 09:42 AM

That error could indicate a malware rootkit infection.

 

https://answers.microsoft.com/en-us/windows/forum/windows_vista-update/code-error-80072efe-during-windows-update/3fa1a15a-a730-49c4-b265-fd4409b2df7c



#5 hamluis

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Posted 16 January 2017 - 09:43 AM

The Windows Update mechanism still works on XP (I have no hacks installed) as usual...but there are no critical updates found when the search is done.

 

That's been normal for several months now/

 

Are you sure that IE 8 is set as your default browser when trying to autoupdate?

 

If you want to investigate your error mesage when checking...please initiate your own topic.  I don't really see that anything will be gained but it's your system.

 

Louis



#6 devilus

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Posted 16 January 2017 - 10:40 AM

Already done. Nothing found. There is a thread regarding this issue on my Vista desktop :

https://www.bleepingcomputer.com/forums/t/635867/connection-problems-to-update-server-in-vista/

 

The funny thing is that my Vista laptop displays same error when checking for updates. Last few months I powered it on to install the critical updates (kernel-mode ones) only. I don't use it at all.

 

And recently I noticed that my XP desktop is showing same 80072EFE error in update log.

(Automatic update was disabled for years.)

 

Thanks Hamluis,

IE8 isn't set as my default browser. I'll try it and report back.


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#7 devilus

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Posted 16 January 2017 - 11:13 AM

Hamluis,

 

I set IE8 as default browser and changed WU settings. Restarted. It's the same as before. Here some lines from Windows Update log:

 

 

017-01-16    18:42:30:578    1932    7ec    Misc    ===========  Logging initialized (build: 7.4.7600.226, tz: +0300)  ===========
2017-01-16    18:42:30:578    1932    7ec    Misc      = Process: C:\WINDOWS\Explorer.EXE
2017-01-16    18:42:30:578    1932    7ec    Misc      = Module: C:\WINDOWS\system32\wuaueng.dll
2017-01-16    18:42:30:578    1932    7ec    Shutdwn    Install at shutdown: no updates to install
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: Send failed with hr = 80072efe.
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: SendRequest failed with hr = 80072efe. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes used : <>
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: WinHttp: SendRequestUsingProxy failed for <https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab>. error 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Misc    WARNING: DownloadFileInternal failed for https://www.update.microsoft.com/v11/3/legacy/windowsupdate/selfupdate/wuident.cab: error 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Setup    FATAL: IsUpdateRequired failed with error 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Setup    WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x80072efe
2017-01-16    18:42:32:468    1192    ef8    Setup    WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x80072EFE
2017-01-16    18:42:32:468    1192    ef8    Agent      * WARNING: Skipping scan, self-update check returned 0x80072EFE
2017-01-16    18:42:32:859    1192    ef8    Agent      * WARNING: Exit code = 0x80072EFE
2017-01-16    18:42:32:859    1192    ef8    Agent    *********
2017-01-16    18:42:32:859    1192    ef8    Agent    **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
2017-01-16    18:42:32:859    1192    ef8    Agent    *************
2017-01-16    18:42:32:859    1192    ef8    Agent    WARNING: WU client failed Searching for update with error 0x80072efe

 

 

Time zone setting for my country was UTC+2. Unfortunately this year, the government announced that they will not be observing DST going forward. I didn't install the patch offered by Microsoft to correct the time zone for my country. I just changed the time zone to UTC+3 on all my computers. Could that be the reason? But I don't think so because there is no problem in Windows 7.

 


Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#8 devilus

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Posted 19 January 2017 - 03:59 AM

The Windows Update mechanism still works on XP (I have no hacks installed) as usual...but there are no critical updates found when the search is done.

. . . . . .


Louis

You're right Hamluis. I had another self-built XP SP3 computer (2008) lying around with lesser software on it. This morning I powered it on. Installed IE8 and it's security patch KB2925418 manually. After that, KB2922229 and KB2930275, again manually from Update Catalog. Then I decided to enable checking for updates. Bingo! There were some updates (around 10) listed in update window. Checked one only (KB955069), just to give it a try. Installed successfully. Frustrating when thinking the behaviour on the another computer.

 

Unfortunately Windows Defender couldn't install updates. 80072EFE error!

 

(I forgot to check the time settings. But I think it is incorrect because I didn't use it since summer. I couldn't check it now because it's on the shelf again. :rolleyes: )


Edited by devilus, 19 January 2017 - 04:03 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)


#9 devilus

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Posted 03 February 2017 - 09:59 AM

After successfully checking for updates on my Vista computer today, I tried it on my XP SP3 desktop again. First I got an error in WindowsUpdate log file. This time not 80072EFE, it was 80070020. I disabled MBAE and Avast and tried it again. Success! I don't understand what changed at all on my systems (XP SP3 and Vista SP2). :scratchhead:

 

Fireofx 51.0.1 has brought me luck. :rolleyes:

 

EDIT: Another attempt: It works as well without disabling MBAE and Avast!


Edited by devilus, 03 February 2017 - 10:35 AM.

Self-built PC, Lian-Li PC-A70B, GA-EX38-DS5, Intel Core 2 Duo 3GHz, Leadtek 9600GT, Kingston 4GB DDR2, Enermax Galaxy 850W

Selective boot (F12):

Vista Ultimate SP2 32bit, installed 2008, Samsung HD502HJ (500GB, SATA)

Windows 7 Ultimate SP1 64bit, installed 2016, Samsung 850 EVO (120GB, SSD)

Linux Mint 18.3 Cinnamon 64 bit, installed 2018, Intel 320 (120GB, SSD)





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