Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Malware keeps coming back no matter what I do. Please Help!!


  • Please log in to reply
1 reply to this topic

#1 zarathos96

zarathos96

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:04:26 AM

Posted 16 January 2017 - 12:48 AM

Malwarebytes keeps showing a popup about blocking certain websites. I'm pretty sure these are what's causing the malware to keep coming back. I tried many things including rkill, malwarebytes, adwcleaner, junk removal tool and most recently rougekiller. It seems like the problem is fixed for a while but then it comes back. As far as I can tell there seem to be multiple folders and applications in various folders which are causing the problem but even if I remove them they somehow come back. I can't properly identify all the possible problematic applications either. Somebody please help me!!

 

Ps. One of the folders in question is called opjtics which had some sort of application. I deleted it once before after which other applications and folders showed up on my computer. The same folder showed up again after I posted this at which point I deleted it in panic. The scans also keep saying no malware found but there is clearly something in my computer that's constantly downloading these applications which are causing the malware.

Attached Files


Edited by zarathos96, 16 January 2017 - 12:59 AM.


BC AdBot (Login to Remove)

 


#2 nasdaq

nasdaq

  • Malware Response Team
  • 40,741 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:26 AM

Posted 17 January 2017 - 09:17 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

If malwarebytes reports notifications of what was removed you can stop that Action.
https://support.malwarebytes.com/customer/portal/articles/1835324-how-do-i-disable-notifications-when-malwarebytes-anti-malware-blocks-a-file-or-website-?b_id=6438
===

Nothing suspicious was found on your logs.

Temporarily disable your AV program so it does not interfere.
Info on how to disable your security applications How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides.

Download Zoek tool from here

When the download appears, save to the Desktop.
On the Desktop, right-click the Zoek.exe file and select: Run as Administrator
(Give it a few seconds to appear.)

Next, copy/paste the entire script inside the code box below to the input field of Zoek:
createsrpoint;
autoclean;
emptyclsid;
emptyffcache;
FFdefaults;
emptyiecache;
iedefaults;
emptychrcache;
CHRdefaults;
emptyalltemp;
emptyfolderscheck;delete
ipconfig /flushdns;b
Now...
Close any open Browsers.
Click the Run script button, and wait. It takes a few minutes to run all the script.

When the tool finishes, the zoek-results.log is opened in Notepad.
The log is also found on the systemdrive, normally C:\
If a reboot is needed, the log is opened after the reboot.

Please attach the zoek-results.log in your reply.
===

Also, please provide an update on how the computer is behaving after running the above script.
===

p.s. If the problem persists please run these searches.

Please run the Farbar Recovery Scan Tool. Enter opjtics in the Search Box and hit the File Search button.
Post the content of the Search.txt in your next reply.

<<<>>>


Lets see what we can find in the Registry.

Please run the Farbar Recovery Scan Tool. Enter opjtics in the Search Box.
Click the Search Registry button, post the content of the Search.txt file in your next reply.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users