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Cerber Ransomware - HELP_DECRYPT_LSVV4767

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3 replies to this topic

#1 nasi84


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Posted 15 January 2017 - 01:17 AM

Dear Sir/Madam,
Unfortunately, my laptop infected by cerber ransomware . and all of my files encrypted. I tried to fix it with RansomwareFileDecryptor 1.0.1655 MUI but didn't work. please kindly help me how can I decrypt my files.
I look forward to hearing from you as soon as possible plz.
best regards 

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#2 thyrex


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Posted 15 January 2017 - 02:13 AM

Cerber Ransomware Support Topic

Microsoft MVP 2012-2016 Consumer Security

Microsoft Reconnect 2016

#3 nasi84

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Posted 15 January 2017 - 08:56 AM

i didnt get any answer about my problem in that link... please let me know that how can i solve this problem ... 

#4 quietman7


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Posted 15 January 2017 - 08:59 AM

There are several different variants of Cerber Ransomware with different file extensions appended to the end of encrypted filenames and ransom notes.

You can submit samples of encrypted files and ransom notes to ID Ransomware for assistance with identification and confirmation. This is a service that helps identify what ransomware may have encrypted your files and then attempts to direct you to an appropriate support topic where you can seek further assistance. Uploading both encrypted files and ransom notes together provides a more positive match and helps to avoid false detections.

Trend Micro released a Ransomware File Decryptor for victims of earlier Cerber v1 infections but it does not work on Cerber v2/v3 encrypted files or the newer v4x/v5x variants which use 10 random characters with a random 4 character (i.e. .b71c) hexadecimal extension. Unfortunately that means, there is still no way to decrypt files by these variants without paying the ransom.

There is an ongoing discussion in this topic as noted by thyrex where you can post comments, ask questions and seek further assistance. Other victims have been directed there to share information, experiences and suggestions.When or if a solution is found, that information will be provided in this support topic and you will receive notification if subscribed to it. In addition, a news article most likely will be posted on the BleepingComputer front page.

Rather than have everyone with individual topics, it would be best (and more manageable for staff) if you posted any more questions, comments or requests for assistance in the above support topic discussion...it includes experiences by experts, a variety of IT consultants, end users and company reps who have been affected by ransomware infections. To avoid unnecessary confusion, this topic is closed.

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