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Recent BSODs while trying to fix possible video card issues


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#1 Rogue55rm

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Posted 14 January 2017 - 06:47 PM

Home Built Desktop circa fall of 2013

Windows 7 Home - Original OS

OS reinstalled once in Early 2016 because it did not like being brought back to life after sitting in a box for almost a year unused.

 

Intel i5-4670

NVIDIA GTX-760

MSI Z87-G45 Gaming Motherboard

Corsair TX750M PSU

 

I have had 3 BSODs today, 2 while trying to write this post.  I had one a few days ago after MS flight simulator crashed.  Been having trouble with video output suddenly going away but computer seeming to run normally over the last 3-4 days now.  Now BSOD has become the more pressing concern.  May be related?

 

You can see the video card issues I have been trying to track down here:https://www.bleepingcomputer.com/forums/t/637297/graphics-card-sudden-dvi-signal-loss-usually-when-gaming/

Attached Files



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#2 usasma

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Posted 16 January 2017 - 08:16 AM

Only 198 Windows Update hotfixes installed.  Most systems with SP1 have 350-400 or more.  Please visit Windows Update and get ALL available updates (it may take several trips to get them all).
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

This device has problems in Device Manager:

 

Qualcomm Atheros Bandwidth Control    ROOT\LEGACY_BFLWF\0000    This device is not present, is not working properly, or does not have all its drivers installed.

Please:

- download a fresh copy of the latest compatible networking drivers for your system

- uninstall the current networking drivers

- install the freshly downloaded drivers

- monitor for further problems.

Do the same thing for any other Killer networking/control software.

 

You have software installed for this device:

 

NETGEAR WNDA3100v2 Genie    c:\progra~2\netgear\wnda31~1\wnda31~1.exe    Public    Common Startup

Yet I see no sign of the device being present on the system.

Please uninstall the software for this device.

 

Out of 6 memory dumps there were 3 different BSOD  (aka STOP or BugCheck) error codes.  The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things (the list is not in any sort of order):
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case.  Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from http://www.carrona.org/initdiag.html or http://www.carrona.org/hwdiag.html ).

Please get a head start on the hardware diagnostics - they are located here:  http://www.carrona.org/hwdiag.html
Please finish ALL of them and let us know the results

You have an older wireless USB XBox controller.  It's driver (xusb21.sys) is known to cause BSOD's on some Windows systems.

Please uninstall it's software and physically remove the device from the system.

If this is the cause of the BSOD's, there is no updated driver available - so the "fix" is to purchase a newer USB controller.

 

Please uninstall the MSI SuperCharger utility.  The NTIOLib_X64.sys driver is known to cause BSOD's on some Windows systems.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Sat Jan 14 17:55:45.973 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011417-8205-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 1:07:46.800
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :ntkrnlmp.exe ( nt!CcFlushCache+103 )
BugCheck 24, {1904fb, fffff88008f8d098, fffff88008f8c8f0, fffff8000370b833}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Arguments:
Arg1: 00000000001904fb
Arg2: fffff88008f8d098
Arg3: fffff88008f8c8f0
Arg4: fffff8000370b833
PROCESS_NAME:  MsMpEng.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x24_nt!CcFlushCache+103
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.2
  BIOS Release Date             05/17/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 14 16:47:30.994 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011417-8361-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 0:53:36.211
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a73 )
BugCheck 1A, {41289, 75bfc001, 267a, 2000075bfc005}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041289, The subtype of the bugcheck.
Arg2: 0000000075bfc001
Arg3: 000000000000267a
Arg4: 0002000075bfc005
BUGCHECK_STR:  0x1a_41289
PROCESS_NAME:  FSEconomy.exe
FAILURE_BUCKET_ID: X64_0x1a_41289_nt!_??_::FNODOBFM::_string_+4a73
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.2
  BIOS Release Date             05/17/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Jan 14 15:48:20.384 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011417-7519-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 0:53:32.586
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by :nvlddmkm.sys ( nvlddmkm+3309a6 )
BugCheck D1, {3f8, 6, 0, fffff8800f3329a6}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 00000000000003f8, memory referenced
Arg2: 0000000000000006, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8800f3329a6, address which referenced memory
BUGCHECK_STR:  0xD1
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  fsx.exe
FAILURE_BUCKET_ID: X64_0xD1_nvlddmkm+3309a6
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.2
  BIOS Release Date             05/17/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri Jan 13 22:36:59.900 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011317-7800-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:1 days 1:02:38.118
Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+2f8a4 )
BugCheck 1A, {41790, fffffa8005671950, ffff, 0}
BugCheck Info: MEMORY_MANAGEMENT (1a)
Arguments:
Arg1: 0000000000041790, A page table page has been corrupted. On a 64 bit OS, parameter 2
    contains the address of the PFN for the corrupted page table page.
    On a 32 bit OS, parameter 2 contains a pointer to the number of used
    PTEs, and parameter 3 contains the number of used PTEs.
Arg2: fffffa8005671950
Arg3: 000000000000ffff
Arg4: 0000000000000000
BUGCHECK_STR:  0x1a_41790
PROCESS_NAME:  BFNService.exe
FAILURE_BUCKET_ID: X64_0x1a_41790_nt!_??_::FNODOBFM::_string_+2f8a4
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.2
  BIOS Release Date             05/17/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu Jan 12 21:00:21.693 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011217-7846-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.23572.amd64fre.win7sp1_ldr.161011-0600
System Uptime:0 days 0:48:00.895
*** ERROR: Module load completed but symbols could not be loaded for Ntfs.sys
Probably caused by :Ntfs.sys ( Ntfs+e491 )
BugCheck 24, {1904fb, fffff880096c7a08, fffff880096c7260, fffff88001247491}
BugCheck Info: NTFS_FILE_SYSTEM (24)
Arguments:
Arg1: 00000000001904fb
Arg2: fffff880096c7a08
Arg3: fffff880096c7260
Arg4: fffff88001247491
PROCESS_NAME:  fsx.exe
BUGCHECK_STR:  0x24
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: X64_0x24_Ntfs+e491
CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400
  BIOS Version                  V1.2
  BIOS Release Date             05/17/2013
  Manufacturer                  MSI
  Product Name                  MS-7821
  Baseboard Product             Z87-G45 GAMING (MS-7821)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Sat Jan 14 17:55:45.973 2017 (UTC - 5:00)**************************
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
MBfilt64.sys                Thu Jul 30 23:40:32 2009 (4A7267B0)
xusb21.sys                  Thu Aug 13 18:10:17 2009 (4A848F49)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
WmXlCore.sys                Tue Apr 27 16:09:26 2010 (4BD74476)
WmBEnum.sys                 Tue Apr 27 16:10:19 2010 (4BD744AB)
scmndisp.sys                Fri May 27 06:30:22 2011 (4DDF7D3E)
WPRO_41_2001.sys            Mon Nov  7 16:04:48 2011 (4EB847F0)
NTIOLib_X64.sys             Thu Oct 25 06:27:58 2012 (5089142E)
ISCTD64.sys                 Tue Nov 27 14:52:34 2012 (50B51A02)
e22w7x64.sys                Wed Dec  5 11:43:48 2012 (50BF79C4)
imsevent.sys                Tue Jan  8 14:33:33 2013 (50EC748D)
ikbevent.sys                Tue Jan  8 14:34:06 2013 (50EC74AE)
iusb3hub.sys                Tue Mar 26 12:05:25 2013 (5151C745)
iusb3xhc.sys                Tue Mar 26 12:05:28 2013 (5151C748)
iusb3hcs.sys                Tue Mar 26 12:07:08 2013 (5151C7AC)
RTKVHD64.sys                Fri Mar 29 09:40:06 2013 (515599B6)
nvvad64v.sys                Tue Apr 12 04:46:52 2016 (570CB5FC)
nvhda64v.sys                Tue May 10 04:59:01 2016 (5731A2D5)
MpFilter.sys                Mon Aug  8 19:01:17 2016 (57A90F3D)
nvlddmkm.sys                Thu Aug 25 16:31:15 2016 (57BF5593)


http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys
http://www.carrona.org/drivers/driver.php?id=xusb21.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys
http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys
http://www.carrona.org/drivers/driver.php?id=scmndisp.sys
http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys
http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys
http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys
http://www.carrona.org/drivers/driver.php?id=e22w7x64.sys
http://www.carrona.org/drivers/driver.php?id=imsevent.sys
http://www.carrona.org/drivers/driver.php?id=ikbevent.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hub.sys
http://www.carrona.org/drivers/driver.php?id=iusb3xhc.sys
http://www.carrona.org/drivers/driver.php?id=iusb3hcs.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=MpFilter.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
 
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 Rogue55rm

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Posted 16 January 2017 - 08:31 AM

I will get started on these things right away.  I spent most of the day attempting to download the" optional" updates using windows update.  Some worked  and some did not and I have not finished that project.  I will work my way down the list of possibilities and report back.

 

One thing.  Is it possible for the CPU or GPU to overclock without me having done anything purposely?  What can I do to double check that I am not overclocked or over heating?  I was using GPU-Z to check my graphics card heat and usage levels, which seemed fine, but I do not know how hard my CPU is working.


Edited by Rogue55rm, 16 January 2017 - 08:31 AM.


#4 Rogue55rm

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Posted 16 January 2017 - 10:42 PM

Current situation:  I have been trying to get all the windows updates... I have installed many of them, 20-30 maybe but  am starting to get errors now and I can no longer check for updates.  (errors 802400D, C80003FA, 8024000E, 800706BF) Microsoft website seems to be useless for any infomation on how to fix these issues. EDIT: I'm going to try this DISM Update Readiness Tool, and see if it gets me anywhere.

 

Ive since moved onto other things on the list above.

 

I am unable to find any qualcomm atheros bandwidth drivers on the internet, so I am unable to update that. I found some sketchy websites that list atheros drivers but the qualcomm website states that the do not distribute drivers.  Not sure how to proceed there. 

 

Also, the killer network adapter... I found a "suite' to download on their website.  The download was corrupt or the signature was not right, it would not let me run it.  I had to restore my computer a couple times since I was trying to run the download and install it directly but it wanted me to uninstal the previous version first.  That left me with no internet since my network adapter had no driver.  I feel like I'm going around in circles like an idiot between these drivers. EDIT: I have found a driver-only update on the MSI website and I will be attempting to remove the Killer Networking suite and replace it with just this driver tonight.

 

So far I have failed to complete even the first tasks laid out; very disheartening. Its like I've spent the last 4 hours going backwards.

 

on an upside though, I have removed the xbox contoller and driver, removed MSI superhcrager, and removed the software for that netgear USB wireless network adapter that I usually do not use.  Hmm but that might come in handy for the killer driver quandry...

 

all throughout this, I have had several more BSODS, one of those being in safe mode.  I think I had 6 tonight.  But its getting late, I need to get up at 5:30 so I need to go to bed.  I'll be back at this tomorrow at about 6:30-7 pm.  Besides, my computer is currently in "startup repair" and has been since the last BSOD about 20 minutes ago.  I hope it situates itslef while im asleep. EDIT: If my computer will start properly tonight I will attach another BSOD dump.  Hopefully the information contained in there will point to something?

 

I think I will start with the MSI live update and see if I can install any of those motherboard related drivers without BSOD.  Then I might just skip to the hardware testing.  maybe I can burn some of the disks at work tomorrow?

 

Sorry for my ineptitude.  I guess If I knew what I was doing, I would not be here seeking help.

 

UPDATE: 8:22PM EST 

I am so far, unable to get the startup repair to work.  I am trying older and older restore points and system images to no avail.  I was in windows via safe mode for a short period but afterwards, during an attempt to restore so that I could get into windows normally, I had a BSOD.  I have had 2 BSODs, no just now a thrid, in the middle of system restores.  The first two indicated memroy management and this one just now indicates "page fault in non paged area"  I cannot get back into windows, not even safe mode, so I cannot package any of these BSODs for your viewing pleasure.  I guess I can boot to one of these hardware test disks and see if I find a problem in the memory or hard drives.  Its about all I can do since I cannot dignose software anymore.

 

UPDATE: 10:00PM EST

I did not give up and I was rewarded, somewhat.  I was able to load one of the system images from about 2 weks ago. I am back in windows.  I was also able to get the Qualcomm Killer Network suite uninstalled and I manually replaced the Killer Network driver.  Looks like it took care of both of those network driver situations.  But now I am afraid to do any windows updates, especially those two important updates it shows from 1-11-17 (right before my system started acting up).  I guess I am juts going to try to update drivers instead of windows upate and hope I don't create an unstartable condition like before. 

 

Added Sysnative zip.  I realize that after system image restore it probably does not show the tens of BSODs I had but maybe there is something good in there.

Attached Files


Edited by Rogue55rm, 17 January 2017 - 10:19 PM.


#5 usasma

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Posted 20 January 2017 - 06:30 AM

BSOD repair often becomes a very long process.  If you get frustrated and wish to start over fresh, please let us know.
Sometimes doing a backup, then a clean install of Windows will be much easier than the repairs.

 

 

Your system doesn't appear to have overclocked the CPU (from the dump files):

 

CPUID:        "Intel® Core™ i5-4670 CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3400

Intel has a thing called TurboBoost that will overclock some processor (i5 is included).

It doesn't usually cause problems, so we generally don't do anything with it.

If you'd like, you can probably disale it in your BIOS/UEFI if ti's available

 

W7 has issues with updates.  Here's a link that I refer people to (thanks to CKing123):  http://wu.krelay.de/en/

Beyond that, for W7 Windows Update problems - I suggest that you post over in the Windows 7 forums for more expert assistance.  Be sure to label the post "Windows Update problems" of something similar in order to attract the Windows Update experts.  FWIW - here's my canned speech for Windows Update repairs:

 

There's not many experts at fixing Windows Updates.
I am not one of them.
But the few experts that there are a sorely overworked - so getting a reply will be difficult.

First, please try the Windows Update troubleshooter/fixes listed here:
Windows Update Troubleshooter:  https://support.microsoft.com/en-us/gp/windows-update-issues/en-us
Windows Update Troubleshooter KB article:  https://support.microsoft.com/en-us/kb/2714434
Reset Windows Update Components KB article:  https://support.microsoft.com/en-us/kb/971058

Then, if that doesn't fix the Windows Update problem, please do the following 2 things. (copied from here:  http://www.sysnative.com/forums/windows-update/4736-windows-update-forum-posting-instructions.html ):

Run SFCFix

    This free tool of neimiro's creation (see above link) is a very good starting point for the diagnosis and repair of all Windows Update and System File Checker corruptions. We therefore need you to run this tool prior to collecting logfiles.

        -  First download and run a copy of the tool from http://www.sysnative.com/niemiro/apps/SFCFix.exe.
        -  Work through any on-screen prompts and then await completion (runtime is approximately 15 minutes).
        -  Once it has finished, if there are any unrepaired corruptions (the tool will notify you if it has succeeded in repairing all corruptions if they're simple in which case we're no longer needed) or unresolved problems with your computer, you need to post us the complete logfile which opens on exit. Simply copy (Ctrl-A, Ctrl-C) and paste (Ctrl-V) the entire logfile into your new thread (also know as a 'topic'). How to create a new thread is shown later on in this post.

Export CBS folder
NOTE:  This is not for me (I can't read them).  This is in case you decide to post in the OS forums asking for help from the experts. 

        -  On Windows 8/10, press the Windows key, type This PC, and press Enter.
        -  On Windows Vista/7, click the Start button then click Computer.
        -  Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.
        -  Find and double click on the Logs folder.
        -  Right-click on the CBS folder, and select Copy.
        -  Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.
        -  Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.
        -  A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.


As for the first item (SFCFix), just copy and paste into your post as indicated.
For the second item (CBS log), if you'd like it analyzed, start a post in the Windows 7  forums, then zip it up and upload it with your next post there (it's not needed in this topic as I can't read it).
If it's too big to upload (or you get an error), just upload it to a free file hosting service (such as OneDrive or DropBox).  Ensure that it's shared and then post a link to it here.

 

Nothing much in the new Sysnative report.

Continue working on the Windows Updates (you still only have 198 hotifixes installed now)

There are 3 causes of BSOD's - 3rd party drivers, hardware, and Windows drivers.

The Windows drivers are updated throught Windows Update.

Continue tryting to fix Windows Update.

 

You may want to try running Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

This may give some information if the generates a BSOD and a memory dump while it's running.

Good luck!


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#6 Rogue55rm

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Posted 21 January 2017 - 02:41 PM

After the system image restore, my system has been very stable for a few days.  I do not want to reinstall windows unless  have to.  I have most of my pictures and favorite files on a second hard drive besides where windows is installed, but I think that a good clean reinstall would affect both drives.

 

I ran a free scan at ESET and it found several files it did not like; variants of "win32/ClientConnect.A" and "win32/Keydownload.A".  I allowed ESET to clean those things up and then ran another full scan using microsoft security essentials.  I guess I am satisfied there are no other nasties on there now.

 

My CPU does have that intel boost.  HWMonitor shows my cores spike to 3800 at times.  I will leave it alone since it seems to be designed that way and does not seem to overheat.

 

As far as 3rd party drivers go, I have updated a ton of things on your list; the main suggested ones from your post as well as the list at the bottom.  There are some very tricky ones I cannot figure out though... 

 

MSI will not allow me to update the BIOS without first having some Intel Management Engine update that I cannot seem to find. My computer has a program of this name on it, but going to the intel downloads website only lists a few Intel ME downloads that are not for my system.  There is not a generic one that I can find.

 

I could not find anything on the intel site about the intelppm driver, nor could I find anything for the intel keybord class or mouse class upper filter drivers.

 

So with all the third party drivers that I could update taken care of, I have still been weary of the Windows update.  At this piont, I am cuatiously installing updates from the past and working my way, month by month to now.  So far no errors.  I'm going through 2016 as we speak. 

 

I did not think the sysnative report would reveal much as my computer was restored to a point from before any of this BSOD business.  However, I was running a MSE scan about an hour ago and I had a BSOD near the begining of it.  First one in 3 days; since the sytem image restore.  Whatever gremlin is hidding in there, I have not found him yet.

 

I will try the driver verifier again after I get current on the updates.  I ran it while waiting for your very first reply, and it generated a handful of BSODs then.

 

I have still not run any of the hardware disks yet such as memtest or the seatools.  I guess I felt like the software side was going to be easier.  Thats what I get for thinking.



#7 Rogue55rm

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Posted 21 January 2017 - 10:48 PM

I am finally caught up on all windows updates.  Even have one posted for tomorrow somehow.  Must be GMT? 

 

I've had at least 8 BSODs while trying to get all the updates.  I had a few update errors too, but I was able to correct them using the windows update troubleshooter on the Microsoft website.  I ran it twice and it was able to fix a few things it could not on the first run.

 

So ran the Sysnative tool and as soon as it finished adding the zipped file to my computer, another BSOD.  So please see attached.

 

I will be running the driver verifier in the mean time and last if not least, the hardware tests.  if I get a handful of BSODs during driver verifier, I will run the Sysnative tool again.  Wait, does that work after a system restore?  Don't you have to system restore to get out of driver verifier? 

 

I want to thank you for your advice so far.  This has been difficult.  I know you are busy.  There are tons of other posts on this forum, who knows how many forums you may help people on.  You are appreciated.

 

 

 

 

 

 

Attached Files



#8 usasma

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Posted 22 January 2017 - 09:56 AM

The latest MEI driver for your motherboard is on this page:  https://us.msi.com/Motherboard/support/Z87-G45-GAMING.html#down-driver&Win7%2064

 

Intelppm driver is a Microsoft driver - you can only get it through Windows Update

 

Don't worry about the keyboard or mouse drivers for now - they rarely cause problems

 

I can't open the zipped up Sysnative report.
Try this free alternative:  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe


 


My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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