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Windows application error 0xc0000409


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#1 05harley

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Posted 14 January 2017 - 01:24 PM

How do I repair a windows application error 0xc0000409 location 0x00dc5c3e



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#2 hamluis

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Posted 14 January 2017 - 01:31 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 dc3

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Posted 14 January 2017 - 01:58 PM

One of the causes for this are errors in the registry.  Doing a Refresh can resolve this.  You need to be aware that doing this will not effect your data files, but it will uninstall third party programs.

 

Windows 8.1 Refresh
 
1. Open the Settings charm, tap/click on Change PC Settings.
 
2. Tap/click on Update and recovery, then tap/click on Recovery.
 
3. Under Refresh your PC without affecting your files, tap/click on Get started.
 
Follow the instructions as they appear.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 sflatechguy

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Posted 15 January 2017 - 01:43 PM

The error code 0xc0000409 is the "exception unknown" code. It is usually caused by a corrupt registry entry.

 

Were you using a particular application when you got this error? Please provide some details about when the error occurs and what you are doing on the computer when it does.



#5 dc3

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Posted 15 January 2017 - 02:00 PM

I just realized that I didn't realize that this was Windows 7.

 

To correct the registry errors you can try using the Last Known Good Configuration in Safe Mode.  This will produce the last time Windows booted correctly, specifically it will restore the registry to the image created they day.

 

Boot into the Advanced Boot Options.  This is done by starting the computer and immediately start tapping the F8 key.  Continue to do this until you see the Advanced Boot Options as seen in the image below, or until you boot back into Windows.  If you boot into Windows try the F8 key again.

 

abow7_zpsc072f26e.png 

 

When the Advanced Boot Options open use the up or down key to navigate to Last Known Good Configuration, press the Enter key to select it. 

 

After it is done restart your computer to see if this resolved the issue.  Please let us know if it does.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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