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BSOD win 10


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#1 Drpepper94

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Posted 13 January 2017 - 03:33 PM

Hey everyone I was hoping I could get some help with reoccurring blue screen. 

 

I'm really not sure what to think at this point as to what the problem is. I have tried resetting windows and doing a clean install and the issues are persisting. This makes me think it is a hardware issue but the a program called 'Who Crashed' a bsod examiner seem to really think it's a third party driver from over 30 mini dumps. (not all mini dumps are attached as they were removed with re installation and such). My other thought is that it's an outdated driver but I have checked for correct nvidia drivers (tried installing old ones as well). And I used driver booster to install the other drivers that appeared outdated. Have tried not installing these drivers as well on a windows reset but it didn't seem to matter.

 

The only things I have installed on my computer after a clean installation are:

 

- nvidia drivers

- realtek drivers

- crossfire (a fps game)

- Neverwinter online (another game)

- Office 2016

- windows updates

 

When I run driver verifier my bsod can happen at any time and sometimes just gives me literally 9 bsod in a row upon starting my computer until I turn off the verifier.

 

I can run Crossfire for hours without receiving a bsod (possibly because of it's absolutely low computer requirements) but I will get a bsod from neverwinter after about 30 minutes of play. I will also get bsod randomly when perfoming normal tasks when just trying to download or patch files.

 

I followed https://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/ for posting instructions. So attached is the zip file with 4 mini dumps. I can upload more as they occur.

 

Any help at all would be appreciated.

 

Thanks all.

 

 

edit: I have made an attempt to test ram by taking 1 stick out at a time but the bsod still crash. So I have somewhat ruled out ram as an issue, but I prefer to hear all of your opinions.

Attached Files


Edited by Drpepper94, 13 January 2017 - 03:35 PM.


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#2 shadow_647

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Posted 14 January 2017 - 07:16 AM

Ok so 100% clean install of windows and done the right way, well all most ;)

 

And problem still remains.

 

I tend to be more extreme when it comes to that topic to be 100% shore virus like code can't work their way back in to the system and im not dealing with buggy patches/updates or drivers after a rebuild or nasty code that comes with TOS that takes a dump on the install.

 

Ps 33% of virus like action "ball park number" can't be detected by any known automated means.

 

- nvidia drivers

- realtek drivers

- crossfire (a fps game)

- Neverwinter online (another game)

- Office 2016

- windows updates

 

My self i wouldn't have done windows updates, all it takes is one update and the windows install is done if it has problems with your hardware setup, i would have tested the system with out updates on many levels and if it passes then only then would i think about updates.

 

How we looking on the virus level ? you do you full sweeps of everything on that topic ?

 

If it passes the virus topic when its time to move on to hardware diagnosis i think but before we get in to that could you do the following if you would be so kind.

 

https://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/



#3 Drpepper94

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Posted 15 January 2017 - 08:44 PM

Ok so 100% clean install of windows and done the right way, well all most ;)

 

And problem still remains.

 

I tend to be more extreme when it comes to that topic to be 100% shore virus like code can't work their way back in to the system and im not dealing with buggy patches/updates or drivers after a rebuild or nasty code that comes with TOS that takes a dump on the install.

​My install was wiping all the files/folders/programs and doing a new usb install of windows 10. Is there anything else I should do if I do it again?

 

Ps 33% of virus like action "ball park number" can't be detected by any known automated means.

 

- nvidia drivers

- realtek drivers

- crossfire (a fps game)

- Neverwinter online (another game)

- Office 2016

- windows updates

 

My self i wouldn't have done windows updates, all it takes is one update and the windows install is done if it has problems with your hardware setup, i would have tested the system with out updates on many levels and if it passes then only then would i think about updates.

 

​Good call on that, I didn't think of that. I can try again with no windows updates.

 

How we looking on the virus level ? you do you full sweeps of everything on that topic ?

 

If it passes the virus topic when its time to move on to hardware diagnosis i think but before we get in to that could you do the following if you would be so kind.

 

https://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

Regarding the viruses. I checked with malware bytes and avg virus scanning. Avg performed an overall scan, deep virus scan, and a booting scan.  Any other programs I should try?

 

 

Speccy: http://speccy.piriform.com/results/Qhve1E5T8gAHBnkCfDdyR0P

 

Thanks for your response. Any other help is appreciated.



#4 shadow_647

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Posted 15 January 2017 - 09:12 PM

​My install was wiping all the files/folders/programs and doing a new usb install of windows 10. Is there anything else I should do if I do it again?

 

If were not talking about SSD drives my self i like using this to make 100% shore everything dies on the drive and i only do one drive at a time if were talking about more then one in the computer in question, i all so check after the fact if theirs any data on the drive after a wipe, it should be all zeros though id like to find a app that can test a drive like that cus doing it hand the slow way takes time.

 

http://www.killdisk.com/downloadfree.htm

 

Good call on that, I didn't think of that. I can try again with no windows updates.

 

ya  too late not and in win10 the topic is forced, sadly so many people have had problems with some of the win10 updates its not funny but for now lets just forget about that topic.

 

 

Regarding the viruses. I checked with malware bytes and avg virus scanning. Avg performed an overall scan, deep virus scan, and a booting scan.  Any other programs I should try?

well theirs rootkit scanners and the like but unless were talking about bios virus land chances are your clean at this point,i think its time we moved on to hardware diagnostics.

 

So lets go down the list of hardware checks and see what happens, starting with my fav the cpu heat level check.

 

Down the following and run it for 20 min, one thread per core, if temps hit 80c stop the test, if the pc crashes don't respect the test but remember what the last temp was you saw when it bombed.

 

http://www.mersenne.org/download/

 

http://openhardwaremonitor.org/



#5 Drpepper94

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Posted 17 January 2017 - 10:49 PM

 

​My install was wiping all the files/folders/programs and doing a new usb install of windows 10. Is there anything else I should do if I do it again?

 

If were not talking about SSD drives my self i like using this to make 100% shore everything dies on the drive and i only do one drive at a time if were talking about more then one in the computer in question, i all so check after the fact if theirs any data on the drive after a wipe, it should be all zeros though id like to find a app that can test a drive like that cus doing it hand the slow way takes time.

 

http://www.killdisk.com/downloadfree.htm

 

Good call on that, I didn't think of that. I can try again with no windows updates.

 

ya  too late not and in win10 the topic is forced, sadly so many people have had problems with some of the win10 updates its not funny but for now lets just forget about that topic.

 

 

Regarding the viruses. I checked with malware bytes and avg virus scanning. Avg performed an overall scan, deep virus scan, and a booting scan.  Any other programs I should try?

well theirs rootkit scanners and the like but unless were talking about bios virus land chances are your clean at this point,i think its time we moved on to hardware diagnostics.

 

So lets go down the list of hardware checks and see what happens, starting with my fav the cpu heat level check.

 

Down the following and run it for 20 min, one thread per core, if temps hit 80c stop the test, if the pc crashes don't respect the test but remember what the last temp was you saw when it bombed.

 

http://www.mersenne.org/download/

 

http://openhardwaremonitor.org/

 

 

Ran the test for 20 minutes. Didn't get anywhere close to 80 degrees and no crash.



#6 shadow_647

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Posted 18 January 2017 - 05:07 AM

mind doing  this, could be helpfull for me to know what hardware im dealing with.

 

https://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

As you wait you might as well do some memtest runs and see what happens.

 

http://www.memtest86.com/

 

I like this thing too but sadly the free version only lets you do 15min runs.

 

https://www.passmark.com/products/bit.htm

 

Might as well do some of this too

 

http://hddscan.com/

 

http://www.seagate.com/ca/en/support/downloads/seatools/



#7 Drpepper94

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Posted 18 January 2017 - 10:39 PM

Sorry. The speccy is in post 3 at the bottom. I accidentally had it in your quote.

 

http://speccy.piriform.com/results/Qhve1E5T8gAHBnkCfDdyR0P


Edited by Drpepper94, 18 January 2017 - 11:23 PM.


#8 shadow_647

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Posted 19 January 2017 - 12:17 AM

Well if you passed all hardware checks then its usamsa turn, seeing as it looks more like a driver problem then anything seeing its driver verifier that's bombing the system everywhere.

 

Ps the real limit on your cpu is 71c as recommended by Intel, as well update bios if you don't have the newest version.



#9 Drpepper94

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Posted 21 January 2017 - 03:42 PM

mind doing  this, could be helpfull for me to know what hardware im dealing with.

 

https://www.bleepingcomputer.com/forums/t/323892/publish-a-snapshot-using-speccy/

 

As you wait you might as well do some memtest runs and see what happens.

 

http://www.memtest86.com/

 

I like this thing too but sadly the free version only lets you do 15min runs.

 

https://www.passmark.com/products/bit.htm

 

Might as well do some of this too

 

http://hddscan.com/

 

http://www.seagate.com/ca/en/support/downloads/seatools/

 

Any recommended for an ssd ?

 

Also I seemed to have passed without any errors.


Edited by Drpepper94, 21 January 2017 - 04:34 PM.


#10 Drpepper94

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Posted 21 January 2017 - 03:50 PM

Well if you passed all hardware checks then its usamsa turn, seeing as it looks more like a driver problem then anything seeing its driver verifier that's bombing the system everywhere.

 

Ps the real limit on your cpu is 71c as recommended by Intel, as well update bios if you don't have the newest version.

 

Is there any standard way to go about detecting which driver it is? I suppose I should start off with clean install with no windows updates.


Edited by Drpepper94, 21 January 2017 - 03:51 PM.





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