I got the ransomware virus on computer. Found the ransom note on notepad stating we have 3 days or files will be lost. External backup drive was connected to computer so all that info was encrypted as well. After going thru all options of removing - only option was left to pay ransom and hope they give the decryption key. It was a risk either way. Paid .77333 ($640 USD) before the 3 day deadline and nothing happened. They provided 5 website in the ransom note to go to one after payment. 4 out of the 5 were bogus. The last one said "access denied. Waiting on payment...". Its not said that for 24 hours straight.
We paid and didnt get anything back. My advice - dont pay.
Unfortunately we lost all files/pics....everything. Heartbreaking.
the extension was .crypted - in case anyone came across before.
If anyone has suggestions or another thing I can try, I would be grateful. I understand at this point its a slim chance.