Mod Edit: Split from https://www.bleepingcomputer.com/forums/t/636087/where-and-what-comp-4-my-grandmother-200-300 - Hamluis.
Thank you for all replies. My grandma bought a new computer from walmart so she is set up. I was trying to get her to buy refurbished but they would never call us back or answer.
Now its my computer lol. A number of issues that guys I have no idea what to do or what first. I am just like my grandmother a casual internet user and like to watch videos through HDMI on my TV. I need to get this computer working good and I believe that is very possible. Buying a brand new computer isn't really an option and I have a feeling the fixes may be rather simple but I don't know what i'm doing. I believe like the guy above said, the CPU is good enough. Please if you can tell me what to do and I think I can do it. I'm confused on what to prioritize trying to figure out etc.
Problems in order of when they started happening:
1. At Startup it says: NO BOOT DEVICE AVAILABLE Press Enter Key To Retry
2. Windows Updates(OS is Vista): A month or so ago I tried to download the 20 or so needed updates it said were available and it would sit there forever "downloading" but never download any. I noticed when I would shut down. The next day at bottom left corner it would show the red power button logo saying shut down/install updates. I would do that but it would only install one update instead of all of them. And it kept letting me do that one at a time after trying to regular install while on computer, then shutting down, restarting next day, and after that session power logo shutdown/install would appear and would let me install just one update. A number of bigger issues happened so I stopped messing around with that and it's still an issue. Also, I had to go to a restore point after it downloaded a update for internet explorer which I could not get on internet at all afterwards. So things with the updates I dunno where its at right now as i've just been trying to go back to old restore points just to get on internet at all.
3. Attention Unsupported Video Configuration: So now on startup I don't see the no boot device but this instead and i'm guessing because when plugged into my add-in video card nothing shows up on the screen at all. It used to randomly happen where I would boot my computer and nothing ever show up on screen and i would restart and it would work. But now it never does and I had to plug my monitor into IVC(?)(integrated video connector) just to see on my monitor. But I cant watch videos from my tv now.
My friend who is an IT guy was over here and said the problem with that could be the two I think memory sticks(RAM?) that he sold me years ago. I had upgraded from 32bit to 64 bit and if i remember right that allowed two more GB RAM and we added those steel sticks I guess u could call them.
4: ? - If I choose a restore point and it is successful, will it stay at that place everytime from now on when I shut down and reboot? I got mixed up cause sometimes one restore point would let me get on internet and another wouldn't and so i'm mixed up with them.
It would really mean a lot to get this computer good again. I wish I could like refurbish it perse to where it's like a clean new computer. Even with vista I don't care, if I could restore back to default would be great. Right now the computer is just fragile and I have to do restore point to sometimes be able to get on internet. Theres been problems with being able to "identify network" for internet and a month or so ago when they reset the wireless modem from the ISP it connected immediately everytime. Now it's off an on again and I think that maybe the generic wireless modem from ISP just isn't very good. After that Internet Explorer update it did from Windows UPdates tho it wouldn't let me get on at all. And so again i've been doing restore point to be able to sometimes get on internet.
Please tell me what I should do and how I can give you the info needed to know whats going on like if i'm out of memory etc and I will post it.
Edited by hamluis, 12 January 2017 - 10:28 AM.