Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

integrated webcam, sound and mic disappears


  • Please log in to reply
1 reply to this topic

#1 purge11

purge11

  • Members
  • 22 posts
  • OFFLINE
  •  
  • Local time:02:32 AM

Posted 12 January 2017 - 05:03 AM

Hello,
 
Wondering if anyone can give me any suggestions.  As the title says, I have a computer that has an integrated webcam, but twice now the webcam simply disappears, it cannot be detect and then I get no sound either.  I then asked a friend to remote in and have a look, but he could hear the sound perfectly, but could not detect the webcam.
 
I does not sound like a driver problem and we are wondering if it is a loose cable from the monitor to the computer.  The webcam is integrated on the monitor.  Anyone have any ideas?
 
We have a windows 10 Operating system
 
Thanks


BC AdBot (Login to Remove)

 


#2 bludgard

bludgard

  • Members
  • 934 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No Clue Whatsoever, Western Hemishere
  • Local time:09:32 PM

Posted 12 January 2017 - 08:30 PM

What make and model of PC.

One needs to remove all drivers and software for installed webcam and sound devices.

Download the appropriate drivers (cam and audio) from the website of PC manufacturer.

Install the software that one has downloaded.

Any other third party (non-OEM) webcam software used on this machine?

Thanks


Edited by bludgard, 12 January 2017 - 08:31 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users