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"Chrome_Font.exe" Virus Installed But Can't Remove


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#1 AnakinSkywalker

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Posted 11 January 2017 - 07:56 PM

Hello. I have been having a hell of a time with this virus. It deletes programs as soon as they're installed, won't even let malwarebytes' installer open and I believe it has also written over some system files. I willingly installed this because I wasn't paying attention. It was called "Chrome_Font.exe" and I installed it because I was presented a site for lightsabers with missing fonts. It said I needed to upgrade my fonts. I live new fonts as I'm a graphic designer but it didn't occur to me how ridiculous it was that I would need new fonts until I clicked run already. It ran the installer and forcefully restarted my computer. This happened on December 29, and I didn't notice until the new year. I have been trying everything I can. A friend suggested I install windows 10 but I am not sure I can even do that. Can you please help me? If you google "Chrome_Font.exe" there are sites that have evaluated it. I am not sure what to do with that info but maybe one of you can. Thank you.

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#2 AnakinSkywalker

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Posted 14 January 2017 - 10:33 PM

Please help.

#3 AnakinSkywalker

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Posted 18 January 2017 - 01:02 PM

Helllp

#4 boopme

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Posted 29 January 2017 - 04:57 PM

Run RKILL first than MBAM again.
Please download Rkill by Grinler and save it to your desktop.
  • Link 1
  • Link 2
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista/Windows7, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
  • [/LIST


    51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
  • Click Export and save the log as a .txt file on your Desktop or another location.

  • If the scan detected any threats, click Apply Actions.
  • To complete any actions taken you will be prompted to restart your computer...click on Yes.
  • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
  • Check the box next to Scan Log. Choose the most current scan and click View.
  • Click Export and save the log as a .txt file on your Desktop or another location.
  • [/list]

  • Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.
  • [/list]

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