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Dell dimension e521 problem


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#1 WhyMeCpu

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Posted 11 January 2017 - 03:28 PM

So I have a dell dimension e521 and I recently replaced the power supply put every thing back together but I got a bios error "keyboard failure invalid configuration information - please run setup program" ya ok easy not so the USB ports are not working but every thing else is fine also i removed the floppy disk drive from the computer a long time ago cant get the USB to find it and no its not the keyboard

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#2 hamluis

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Posted 11 January 2017 - 04:14 PM

http://www.pcworld.com/article/127985/article.html

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 shadow_647

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Posted 11 January 2017 - 04:19 PM

Do you have ps2 ports on that computer for keyboard and mouse ?



#4 WhyMeCpu

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Posted 11 January 2017 - 07:19 PM

Do you have ps2 ports on that computer for keyboard and mouse ?

no ps2 port I wish

#5 shadow_647

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Posted 11 January 2017 - 07:25 PM

:(

 

could get a add on pci/usb card for cheap if you have the slots in your computer, more then that i don't know what you could do with that computer and even if you get the add on card you probably need drivers for it to work err not you could boot the system with Linux mint or something that could work, won't get you in the bios though.

 

Are all the USB 100% dead now and you can't even get in to the bios ?



#6 WhyMeCpu

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Posted 12 January 2017 - 05:49 AM

:(
 
Are all the USB 100% dead now and you can't even get in to the bios ?

not 100% I might try a power brick that goes in to the wall and USB port

#7 shadow_647

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Posted 12 January 2017 - 09:55 AM

Well if you still have at lest one working usb port then your ok, at lest you have keyboard support then for the computer, as for the error don't get whats that's all about.

 

So whats going on ??? the keyboard and mouse work but the bios is complaining about keyboard errors ?



#8 WhyMeCpu

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Posted 15 January 2017 - 06:02 AM

Ya

#9 WhyMeCpu

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Posted 15 January 2017 - 06:15 AM

Im in bios i need to hit f1 f2 but no USB port working there is a amber light on on the motherboard




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