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Randomly spaced BSODs, irql_not_less_or_equal error for netbwbw02.sys driver


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#1 LightningApple

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Posted 11 January 2017 - 12:45 PM

Answers to General Questions

 

· OS - Windows 10
· x64 bit
· Original OS on system was Windows 8 OEM updated to Windows 10
· Age of system - 3-4 years
· Age of OS installation - 1 year

· CPU - i74702MQ
· Video Card - Nvidia GT740m

· System Manufacturer - Lenovo Ideapad z510 laptop

 

 

​Specific Problem
 

For the past couple of days I have been having constant crashes every 2-8 hours and I have no idea when they'll happen. In the meantime though this error manifests by causing constant micro freezes on my computer whenever I use a browser and its horrible when video streaming on YouTube or something. I have tried driver updating, uninstallation, and reinstallation to no avail. If you could help me fix this I would really, truly, appreciate it.

 

I tried attaching the perfmon thing but the monitor was going on for 5 minutes so I just stopped it

Attached Files



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#2 usasma

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Posted 12 January 2017 - 06:04 AM

Unfortunately it appears that the system has pirated software.
Please get a legitimate copy installed and we'll be glad to help.

Here's suggestions on how to ensure that your version is legitimate:  http://windows.microsoft.com/en-us/windows/genuine

Please be aware that we may not be able to fix it (as the hacks that were done to activate it will cause the OS to behave differently than we expect it to). If that's the case, our efforts to help may just waste your time. Secondly, the forum rules prohibit assisting with pirated software - so the topic would be closed if that is the case.

As a courtesy, I will offer an analysis of your issues using the reports you provided.
I will not answer any questions about the analysis until the system is made legitimate.
If you do make it legitimate, please submit a new set of reports for us to check.

Just FYI, sometimes the owner won't know about this.  So here's 2 scenarios that might ring a bell:
- if they had a "friend" help with the computer - and the "friend" installed a pirated copy.
- or they used a copy that they had from another OEM computer.  The OEM license is tied to the hardware that it came from - so you can't just use it on another system (that means that it's pirated).

And here's the analysis:
 

 

Your UEFI/BIOS (version 8DCN26WW) dates from 2013.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Although you appear to have a reasonable number of Windows Update hotfixes for this version of your OS, please double check for any new Windows Updates.  It only takes one update to cause a problem, so it's essential that you have all of them.  The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

Many, many Windows Store app problems in the WER section of the MSINFO32 report.

Try some of the solutions from this search:  https://www.google.com/search?q=storeagentacquirelicensefailure1&ie=utf-8&oe=utf-8#q=repair+windows+store
I don't use the Windows store, so I'm not familiar with repairs for it.

 

The memory dumps blame your wifi networking.  As you've updated the drivers, then most likely causes are either a hardware failure or another, internet-aware program causing problems with your networking.

I would suggest running Driver Verifier according to these instructions:  http://www.carrona.org/verifier.html

As I stated earlier, I will not respond further, so you'll have to be alert for the driver that's blamed in Driver Verifier.  Search for it on the web in order to find out what it belongs to.

I suspect that it's an incompatibility, so I'd start by looking at the older programs on your system. (such as tap0901.sys which dates from Thu Aug 22 08:40:01 2013)

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Jan 11 10:49:58.893 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011117-25703-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 23:32:10.697
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
Probably caused by :Netwbw02.sys ( Netwbw02+3f4d2 )
BugCheck D1, {108, 2, 0, fffff8026823f4d2}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000108, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8026823f4d2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_Netwbw02!unknown_function
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan 10 10:06:38.167 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011017-24625-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 10:55:37.971
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
Probably caused by :Netwbw02.sys ( Netwbw02+3f4d2 )
BugCheck D1, {108, 2, 0, fffff8096d48f4d2}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000108, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff8096d48f4d2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_Netwbw02!unknown_function
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan  9 15:08:59.776 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011017-25750-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 1:57:42.579
*** ERROR: Module load completed but symbols could not be loaded for tcpip.sys
Probably caused by :tcpip.sys ( tcpip+91e37 )
BugCheck 9F, {3, ffffe587fd951840, ffffa8813c1b9960, ffffe58801d27b40}
BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe587fd951840, Physical Device Object of the stack
Arg3: ffffa8813c1b9960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe58801d27b40, The blocked IRP
BUGCHECK_STR:  0x9F
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x9F_3_POWER_DOWN_tcpip!unknown_function
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan  9 12:55:23.853 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010917-45750-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 1:09:26.656
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
Probably caused by :Netwbw02.sys ( Netwbw02+3f4d2 )
BugCheck D1, {108, 2, 0, fffff802ccb9f4d2}
BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Arguments:
Arg1: 0000000000000108, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff802ccb9f4d2, address which referenced memory
BUGCHECK_STR:  AV
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: AV_Netwbw02!unknown_function
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  3 08:19:09.534 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010317-45796-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 0:06:51.333
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
Probably caused by :Netwbw02.sys ( Netwbw02+110908 )
BugCheck 133, {0, 501, 500, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
    component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID: 0x133_DPC_Netwbw02!unknown_function
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  3 00:40:10.432 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\010317-39500-01.dmp]
Windows 10 Kernel Version 14393 MP (8 procs) Free x64
Built by: 14393.576.amd64fre.rs1_release_inmarket.161208-2252
System Uptime:0 days 16:40:42.234
*** WARNING: Unable to verify timestamp for Netwbw02.sys
*** ERROR: Module load completed but symbols could not be loaded for Netwbw02.sys
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :memory_corruption
BugCheck 133, {1, 1e00, 0, 0}
BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
Arguments:
Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
    DISPATCH_LEVEL or above. The offending component can usually be
    identified with a stack trace.
Arg2: 0000000000001e00, The watchdog period.
Arg3: 0000000000000000
Arg4: 0000000000000000
BUGCHECK_STR:  0x133
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
CPUID:        "Intel® Core™ i7-4702MQ CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: 2195
  BIOS Version                  8DCN26WW
  BIOS Release Date             09/23/2013
  Manufacturer                  LENOVO
  Product Name                  20287
  Baseboard Product             AILZAZBZC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jan 11 10:49:58.893 2017 (UTC - 5:00)**************************
TeeDriverx64.sys             Tue Jul  2 14:38:08 2013 (51D31E10)
iaStorA.sys                  Thu Aug  1 21:39:52 2013 (51FB0DE8)
tap0901.sys                  Thu Aug 22 08:40:01 2013 (521606A1)
GUBootStartup.sys            Wed Apr 22 22:03:58 2015 (5538530E)
rt640x64.sys                 Tue May  5 12:21:03 2015 (5548EDEF)
AcpiVpc.sys                  Fri May 15 01:52:35 2015 (555589A3)
RTKVHD64.sys                 Tue May 19 06:12:25 2015 (555B0C89)
iwdbus.sys                   Mon Jun  8 18:12:39 2015 (55761357)
vm331avs.sys                 Thu Jun 11 23:10:13 2015 (557A4D95)
 

**Windows 10 released on 29 July 2015**
 

Apfiltr.sys                  Thu Aug 13 05:21:41 2015 (55CC61A5)
point64.sys                  Fri Nov  6 14:14:02 2015 (563CFBFA)
dc3d.sys                     Fri Nov  6 14:14:22 2015 (563CFC0E)
WirelessKeyboardFilter.sys   Sat Jun 25 03:13:14 2016 (576E2F0A)
eagleGet.sys                 Sun Jul  3 10:02:44 2016 (57791B04)
intelppm.sys                 Fri Jul 15 22:10:43 2016 (578997A3)
nvpciflt.sys                 Thu Aug 11 07:00:04 2016 (57AC5AB4)
nvlddmkm.sys                 Thu Aug 11 07:07:38 2016 (57AC5C7A)
aswRvrt.sys                  Thu Aug 18 10:12:01 2016 (57B5C231)
aswKbd.sys                   Thu Aug 18 10:12:06 2016 (57B5C236)
aswRdr2.sys                  Thu Aug 18 10:12:58 2016 (57B5C26A)
aswMonFlt.sys                Thu Aug 18 10:30:14 2016 (57B5C676)
aswStm.sys                   Thu Aug 18 10:36:29 2016 (57B5C7ED)
aswSnx.sys                   Mon Sep 12 08:37:08 2016 (57D6A174)
aswSP.sys                    Mon Sep 12 08:59:01 2016 (57D6A695)
igdkmd64.sys                 Thu Sep 29 10:43:27 2016 (57ED288F)
ibtusb.sys                   Thu Sep 29 14:08:10 2016 (57ED588A)
aswVmm.sys                   Thu Oct  6 05:26:20 2016 (57F618BC)
Netwbw02.sys                 Sun Oct  9 12:00:54 2016 (57FA69B6)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Jan  9 12:55:23.853 2017 (UTC - 5:00)**************************
usbaapl64.sys                Thu Jun 11 02:08:10 2015 (557925CA)
cnnctfy4.sys                 Tue Sep  1 17:19:12 2015 (55E61650)
cfywlan2.sys                 Thu Oct 22 12:07:44 2015 (562909D0)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Jan  3 08:19:09.534 2017 (UTC - 5:00)**************************
Netwbw02.sys                 Mon Mar 23 04:53:41 2015 (550FD495)
ibtusb.sys                   Mon May 23 13:22:44 2016 (57433C64)


http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=tap0901.sys
http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys
http://www.carrona.org/drivers/driver.php?id=rt640x64.sys
http://www.carrona.org/drivers/driver.php?id=AcpiVpc.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=vm331avs.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dc3d.sys
WirelessKeyboardFilter.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=eagleGet.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
http://www.carrona.org/drivers/driver.php?id=aswStm.sys
http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
http://www.carrona.org/drivers/driver.php?id=aswSP.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=usbaapl64.sys
cnnctfy4.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
cfywlan2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=Netwbw02.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
 

 


XXXXX


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#3 LightningApple

LightningApple
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Posted 12 January 2017 - 07:51 AM

Ahh, sorry about that. I forgot that my copy currently isn't genuine. I can explain why though. Basically I didn't get a disc when I bought my laptop and maybe 2 years back I was just getting problem after problem and no amount of resetting or refreshing through windows was fixing a thing. So I ended up just pirating and doing a complete reinstall of windows. It worked after so I'm fine with decision.

 

All I have left to prove that this is in any way genuine originally is that little shiny sticker that they put on computers that come with Windows. But I completely understand your concern and its OK. But thank you for all your help so far, I truly appreciate it! I'll see what I can do with the analysis files.


Edited by LightningApple, 12 January 2017 - 02:40 PM.





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