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Clock_Watchdog_Timeout issue


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#1 forcie270

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Posted 11 January 2017 - 10:46 AM

Since yesterday I have been get random BSOD's, either showing Clock Watchdog Timeout or machine check exception or just freezing with no mouse or keyboard. I have tried updating drivers, I have even re-installed my system new, clean install. all my drivers have come from manufacture and are all for windows 10. I have found the instructions for uploading my info on this site and am attaching here. Thanks for any help

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#2 usasma

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Posted 11 January 2017 - 03:58 PM

Your UEFI/BIOS (version F20) dates from 2016.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  This is just in case there has been a more recent update.
FYI - W8 and W10 communicate more with the UEFI/BIOS than previous versions of Windows, so it's important to ensure that the UEFI/BIOS is kept up to date (and that outdated UEFI/BIOS' may be the cause of some compatibility issues).

Only 3 Windows Update hotfixes installed.  Most build 14393 (1607) systems have more than this.  Please visit Windows Update and get ALL available Windows Updates.
The actual number is not important.  Rather it's important that you checked manually, installed any available updates, and didn't experience any errors when checking or updating.

You have a ASUS USB-AC56 802.11ac Wireless USB Adapter:

I do not recommend using wireless USB network devices.
These wireless USB devices have many issues with Win7 and later systems - using older drivers with them is almost certain to cause a BSOD.
Should you want to keep using these devices, be sure to have the latest W7/8/8.1/10 drivers - DO NOT use older drivers!!!
An installable wireless PCI/PCIe card that's plugged into your motherboard is much more robust, reliable, and powerful.


You have 5 hard drives.  What is the make/model/wattage and age of your Power Supply?
You also have a number of USB drives - I'm wondering if this could be power issues?  Please unplug all of the USB drives and leave them unplugged while we're troubleshooting.

 

I would start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html

Please run ALL of the tests and let us know the results.

 

Analysis:
The following is for information purposes only. The following information contains the relevant information from the blue screen analysis:
**************************Wed Jan 11 10:00:55.341 2017 (UTC - 5:00)**************************
Loading Dump File [C:\Users\john\SysnativeBSODApps\011117-7640-01.dmp]
Windows 10 Kernel Version 14393 MP (4 procs) Free x64
Built by: 14393.693.amd64fre.rs1_release.161220-1747
System Uptime:0 days 0:08:41.986
Probably caused by :Unknown_Image ( ANALYSIS_INCONCLUSIVE )
BugCheck 101, {30, 0, fffff80173fcf180, 0}
BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
Arguments:
Arg1: 0000000000000030, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff80173fcf180, The PRCB address of the hung processor.
Arg4: 0000000000000000, The index of the hung processor.
BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE!unknown_function
CPUID:        "Intel® Core™ i5-6600K CPU @ 3.50GHz"
MaxSpeed:     3500
CurrentSpeed: 3504
  BIOS Version                  F20
  BIOS Release Date             11/04/2016
  Manufacturer                  Gigabyte Technology Co., Ltd.
  Product Name                  Z170X-UD5
  Baseboard Product             Z170X-UD5-CF
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``


3rd Party Drivers:
The following is for information purposes only. My recommendations were given above. The drivers that follow belong to software or devices that were not developed by Microsoft.  You can find links to the driver information and where to update the drivers in the section after the code box:

**************************Wed Jan 11 10:00:55.341 2017 (UTC - 5:00)**************************
bcbtums.sys                 Wed Aug  7 11:11:22 2013 (5202639A)
cthda.sys                   Sun Mar 15 22:49:55 2015 (550644D3)
cthdb.sys                   Thu Jun 18 02:14:10 2015 (558261B2)
TeeDriverW8x64.sys          Mon Aug 31 15:49:07 2015 (55E4AFB3)
iwdbus.sys                  Thu Nov  5 18:10:07 2015 (563BE1CF)
e1i63x64.sys                Fri Mar  4 16:46:29 2016 (56DA0235)
rtwlanu.sys                 Fri Apr  1 04:11:07 2016 (56FE2D1B)
intelppm.sys                Fri Jul 15 22:10:43 2016 (578997A3)
xusb22.sys                  Fri Jul 15 22:28:13 2016 (57899BBD)
igdkmd64.sys                Thu Oct 20 18:55:11 2016 (58094B4F)


http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
http://www.carrona.org/drivers/driver.php?id=cthda.sys
http://www.carrona.org/drivers/driver.php?id=cthdb.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverW8x64.sys
http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
http://www.carrona.org/drivers/driver.php?id=rtwlanu.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=xusb22.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

 

 

 


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