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NT System & Kernel issue driving me nuts


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#1 Kanty

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Posted 10 January 2017 - 02:35 PM

Hi, this may be a long winded question....I have tried absolutely everything to correct my issue that I have read about online...disable superfetch, windows search, BITS, Windows Update, Diagtrack, I deleted some task scheduler logs under Application Experience, AutoChk, Windows Customer Experience, I've bought a new hard drive, and reinstalled Windows 10 on the new hard drive that came on a disk from CyberPower (the manufacturer I bought the rig from) I've adjusted the Virtual Memory...anything you can think of I have done it...I've checked each driver manually and updated them accordingly. The only thing that ever came up about device drivers actually came from Norton Security which told me my keyboard and mouse drivers were out of date, but when I check on Device Manager it says they are updated. Anyway, NT Kernel and System will demolish any chance of me playing my favorite games which I bought the PC for. It will normally let me enjoy my self for about 10-30 minutes before the disk usage gets totally clogged by "System" which I've found it's real name to be NT Kernel and System. As I said before I've only had the PC since the 27th...since than I've replaced the hard drive thinking the hard drive that came pre installed was faulty and have adjusted all the settings listed above.

Specs are

Windows 10 64 bit
GTX 1070
i7 6700


Please help me, this is driving me insane...I just want to enjoy my purchase that wasn't cheap.

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#2 Kanty

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Posted 10 January 2017 - 02:43 PM

Please help me, i've been doing all i can to fix the issue...would appreciate any and all help, i dont think i can do it on my own.



#3 bwv848

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Posted 10 January 2017 - 02:50 PM

Hi,

Can you download and run Process Explorer by Sysinternals as the administrator? Right-click on System, select Properties..., go to the Threads tab, and sort everything by CPU usage. Then take a screenshot of the System Properties window and post it in your next reply.


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#4 Kanty

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Posted 10 January 2017 - 02:53 PM

i will do that....you will have to give me a few moments


also, its not the CPU being overused....its the hard disk.



#5 Kanty

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Posted 10 January 2017 - 03:15 PM

Hi,

Can you download and run Process Explorer by Sysinternals as the administrator? Right-click on System, select Properties..., go to the Threads tab, and sort everything by CPU usage. Then take a screenshot of the System Properties window and post it in your next reply.

 

how do I post this screen shot?



#6 bwv848

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Posted 10 January 2017 - 03:17 PM

See this post please. Just ignore the first part. :) (Thanks, dc3!)


Edited by bwv848, 10 January 2017 - 07:01 PM.

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#7 Kanty

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Posted 10 January 2017 - 03:19 PM

See this post please. Just ignore the first part. :)

 

so follow steps 1-4? I have 7 screenshots


Edited by Kanty, 10 January 2017 - 03:21 PM.


#8 Kanty

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Posted 10 January 2017 - 03:28 PM



#9 bwv848

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Posted 10 January 2017 - 03:28 PM

No, just follow everything below Step 4. If necessary, you may have to use a third-party image hosting service.


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#10 Kanty

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Posted 10 January 2017 - 03:30 PM



#11 Kanty

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Posted 10 January 2017 - 03:32 PM

Really hopes this helps..thank you


Edited by Kanty, 10 January 2017 - 03:32 PM.


#12 bwv848

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Posted 10 January 2017 - 03:39 PM

Very good. Thanks.

 

We will use a specialized tool called the Windows Performance Recorder, a component included in the Windows Software Development Kit (SDK) to the get to the bottom of your problem.

INSTALLATION:

• Download the SDK from here.
• Double-click on sdksetup.exe and select Next when the installer pops up.
• Uncheck all the boxes on the left, but check Windows Performance Toolkit.
• Next, click Install and accept any User Account Control prompts.
• Reboot your computer to finish the installation.

RECORD PERFORMANCE

• Press and hold the Windows Key + R on your keyboard at the same time. Type in wprui.exe, hit Enter on your keyboard, and accept any User Account Control prompts.
• Click More Options in the window that appears and only check the following:

First level triage
CPU usage
Disk I/O Activity
File I/O Activity
Registry I/O Activity
GPU Activity

• On the right side, make sure the Performance scenario is set to General, the Detail Level to Verbose, and the Logging mode to Memory.
• Click Start and record performance for about a minute.
• Next, hit Save, taking note where the .etl file will be saved.
• Click OK and exit the program.
• Please zip up and upload the .etl file to a reputable file-sharing service such as Google Drive — the file is huge!

 

It'll take quite a long time for me to analyze your system, so please be patient.


Edited by bwv848, 10 January 2017 - 04:04 PM.

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#13 Kanty

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Posted 10 January 2017 - 03:41 PM

okay i will, and i will be patient....i just appreciate the help a lot.



#14 Kanty

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Posted 10 January 2017 - 03:48 PM

Very good. Thanks.

 

We will use a specialized tool called the Windows Performance Recorder, a component included in the Windows Software Devolopment Kit (SDK) to the get to the bottom of your problem.

INSTALLATION:

• Download the SDK from here.
• Double-click on sdksetup.exe and select Next when the installer pops up.
• Uncheck all the boxes on the left, but check Windows Performance Toolkit.
• Next, click Install and accept any User Account Control prompts.
• Reboot your computer to finish the installation.

RECORD PERFORMANCE

• Press and hold the Windows Key + R on your keyboard at the same time. Type in wprui.exe, hit Enter on your keyboard, and accept any User Account Control prompts.
• Click More Options in the window that appears and only check the following:

First level triage
CPU usage
Disk I/O Activity
File I/O Activity
Registry I/O Activity
GPU Activity

• On the right side, make sure the Performance scenario is set to General, the Detail Level to Verbose, and the Logging mode to Memory.
• Click Start and record performance for about a minute or so.
• Next, hit Save, taking note where the .etl file will be saved.
• Click OK and exit the program.
• Please upload the .etl file to a reputable file-sharing service such as Google Drive — the file is huge!

 

It'll take quite a long time for me to analyze your system, so please be patient.

 

Does it matter if I'm in Windows 10? I see its a windows 8.1 file


Edited by Kanty, 10 January 2017 - 03:49 PM.


#15 Kanty

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Posted 10 January 2017 - 03:52 PM

Also, will this test show whats been happening during the times it starts malfunctioning...last time i tried playing a game was last night...havent bothered since because the problem keeps happening. I will await a response...thank you.


Edited by Kanty, 10 January 2017 - 03:54 PM.





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