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Possible Infection


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6 replies to this topic

#1 hoju89

hoju89

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  • Local time:05:07 PM

Posted 09 January 2017 - 11:01 PM

Hello, a friend has a laptop which currently cannot connect to the internet. It currently runs Windows Vista SP 2.

 

I have downloaded Malwarebytes from another computer and scanned it and it came back with a possible Trojan called "Trojan.FakeAlert".

 

I was wondering if it was salvagable or will I have to do a clean install of Windows? I have attached the log of the Malwarebytes scan.

 

Thanks!

 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 1/9/17
Scan Time: 8:30 PM
Logfile: Jan 9-17.txt
Administrator: Yes

-Software Information-
Version: 3.0.5.1299
Components Version: 1.0.0
Update Package Version: 1.0.964
License: Free

-System Information-
OS: Windows Vista Service Pack 2
CPU: x64
File System: NTFS
User: Wendys-PC\Wendy's

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 401344
Time Elapsed: 13 min, 26 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 4
PUP.Optional.WebProtectPlus, C:\PROGRAM FILES (X86)\LIVEUPDATEWPP\LIVEUPDATEWPP.EXE, No Action By User, [8661], [299265],1.0.964
PUP.Optional.WordAnchor, C:\PROGRAM FILES (X86)\WORDANCHOR_1.10.0.18\SERVICE\WASVC.EXE, No Action By User, [17382], [301218],1.0.964
PUP.Optional.MyPCBackup, C:\PROGRAM FILES (X86)\OLBPRE\OLBPRE.EXE, No Action By User, [307], [102447],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\WebProtectorPlus.exe, No Action By User, [8660], [244837],1.0.964

Module: 5
PUP.Optional.WebProtectPlus, C:\PROGRAM FILES (X86)\LIVEUPDATEWPP\LIVEUPDATEWPP.EXE, No Action By User, [8661], [299265],1.0.964
PUP.Optional.WordAnchor, C:\PROGRAM FILES (X86)\WORDANCHOR_1.10.0.18\SERVICE\WASVC.EXE, No Action By User, [17382], [301218],1.0.964
PUP.Optional.MyPCBackup, C:\PROGRAM FILES (X86)\OLBPRE\OLBPRE.EXE, No Action By User, [307], [102447],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\WebProtectorPlus.exe, No Action By User, [8660], [244837],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\LinqBridge.dll, No Action By User, [3855], [241914],1.0.964

Registry Key: 58
PUP.Optional.WebProtectPlus, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\LiveUpdateWPP Manager, No Action By User, [8661], [299265],1.0.964
PUP.Optional.WordAnchor, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18, No Action By User, [17382], [301218],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\LiveUpdateWPP, No Action By User, [8660], [180422],1.0.964
PUP.Optional.Wordinator, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Wordinator_1.10.0.17, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\URLSearchHook.ToolbarURLSearchHook, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\URLSearchHook.ToolbarURLSearchHook.1, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\WOW6432NODE\URLSearchHook.ToolbarURLSearchHook, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\WOW6432NODE\URLSearchHook.ToolbarURLSearchHook.1, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\WOW6432NODE\CLASSES\URLSearchHook.ToolbarURLSearchHook, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\WOW6432NODE\CLASSES\URLSearchHook.ToolbarURLSearchHook.1, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\TYPELIB\{4509D3CC-B642-4745-B030-645B79522C6D}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\INTERFACE\{4897BBA6-48D9-468C-8EFA-846275D7701B}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{4897BBA6-48D9-468C-8EFA-846275D7701B}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\WOW6432NODE\INTERFACE\{4897BBA6-48D9-468C-8EFA-846275D7701B}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{4509D3CC-B642-4745-B030-645B79522C6D}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\WOW6432NODE\TYPELIB\{4509D3CC-B642-4745-B030-645B79522C6D}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.Softomate, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}, No Action By User, [12743], [168810],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\CLASSES\Toolbar3.XBTBPos00, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\CLASSES\Toolbar3.XBTBPos00.1, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\CLASSES\WOW6432NODE\Toolbar3.XBTBPos00, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\CLASSES\WOW6432NODE\Toolbar3.XBTBPos00.1, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\WOW6432NODE\CLASSES\Toolbar3.XBTBPos00, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKLM\SOFTWARE\WOW6432NODE\CLASSES\Toolbar3.XBTBPos00.1, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKU\S-1-5-21-1393443752-3571742071-1914946868-501\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}, No Action By User, [3724], [167692],1.0.964
PUP.Optional.BestToolBar, HKU\S-1-5-21-1393443752-3571742071-1914946868-501\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{FCBCCB87-9224-4B8D-B117-F56D924BEB18}, No Action By User, [3724], [167692],1.0.964
PUP.Optional.WordAnchor, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wafd_1_10_0_18, No Action By User, [17382], [301218],1.0.964
PUP.Optional.Wordinator, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wfd_1_10_0_17, No Action By User, [14492], [301220],1.0.964
PUP.Optional.MyPCBackup, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\OLBPre, No Action By User, [307], [281868],1.0.964
PUP.Optional.Vitruvian, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WordAnchor_1.10.0.18, No Action By User, [1864], [302027],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WebProtectorPlus, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\WebProtector, No Action By User, [8660], [244836],1.0.964
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\SUPER OPTIMIZER, No Action By User, [8626], [243670],1.0.964
PUP.Optional.SuperOptimizer, HKU\S-1-5-18\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, No Action By User, [8626], [243667],1.0.964
PUP.Optional.WinYahoo, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}, No Action By User, [116], [253806],1.0.964
PUP.Optional.WinYahoo, HKU\S-1-5-21-1393443752-3571742071-1914946868-501\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}, No Action By User, [116], [253806],1.0.964
PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}, No Action By User, [116], [253806],1.0.964
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}, No Action By User, [116], [253806],1.0.964
PUP.Optional.MyPCBackup, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\LaunchPreSignup, No Action By User, [307], [241047],1.0.964
PUP.Optional.WebProtectorPlus, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Web Protector Plus, No Action By User, [534], [244848],1.0.964
PUP.Optional.WebProtectorPlus, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Web Protector Plus Server, No Action By User, [534], [244849],1.0.964
PUP.Optional.WebProtector, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\kfecnpmgnlnbmipaogfhoacoioifjgko, No Action By User, [8660], [244839],1.0.964
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\APPDATALOW\{1146AC44-2F03-4431-B4FD-889BC837521F}, No Action By User, [8626], [243667],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WebProtectorPlus, No Action By User, [8660], [244844],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\GOOGLE\CHROME\EXTENSIONS\kfecnpmgnlnbmipaogfhoacoioifjgko, No Action By User, [8660], [244840],1.0.964
PUP.Optional.MultiPlug, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{1146AC44-2F03-4431-B4FD-889BC837521F}{cae99edb}, No Action By User, [190], [240969],1.0.964
PUP.Optional.SuperOptimizer, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\cae99edb, No Action By User, [8626], [243674],1.0.964
PUP.Optional.ProductSetup, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\PRODUCTSETUP, No Action By User, [17016], [242047],1.0.964
PUP.Optional.MyPCBackup, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{19524BF2-9669-42FF-8CD4-50ACDF2DA385}, No Action By User, [307], [258107],1.0.964
PUP.Optional.WebProtectorPlus, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7D86950C-BFD7-43D3-891E-81FAE2DA50F9}, No Action By User, [534], [304708],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\LiveUpdateWPP, No Action By User, [8660], [244841],1.0.964
PUP.Optional.WordAnchor, HKLM\SOFTWARE\WOW6432NODE\WordAnchor_1.10.0.18, No Action By User, [17382], [245076],1.0.964
PUP.Optional.Wordinator, HKLM\SOFTWARE\WOW6432NODE\Wordinator_1.10.0.17, No Action By User, [14492], [245085],1.0.964
PUP.Optional.SuperOptimizer, HKLM\SOFTWARE\WOW6432NODE\{1146AC44-2F03-4431-B4FD-889BC837521F}, No Action By User, [8626], [243671],1.0.964
PUP.Optional.SuperOptimizer, HKLM\SOFTWARE\WOW6432NODE\{6791A2F3-FC80-475C-A002-C014AF797E9C}, No Action By User, [8626], [243672],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\WEBPROTECTOR, No Action By User, [8660], [244843],1.0.964
PUP.Optional.WebProtector, HKU\S-1-5-21-1393443752-3571742071-1914946868-501\SOFTWARE\GOOGLE\CHROME\EXTENSIONS\kfecnpmgnlnbmipaogfhoacoioifjgko, No Action By User, [8660], [244839],1.0.964

Registry Value: 13
PUP.Optional.MyPCBackup, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\OLBPRE|DISPLAYNAME, No Action By User, [307], [254730],1.0.964
PUP.Optional.Vitruvian, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\wasvc_1.10.0.18|IMAGEPATH, No Action By User, [1864], [244589],1.0.964
PUP.Optional.WinYahoo, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, No Action By User, [116], [293281],1.0.964
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\SUPER OPTIMIZER|SETUPNAME, No Action By User, [8626], [243670],1.0.964
PUP.Optional.SuperOptimizer, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\SUPER OPTIMIZER|ADSBUYNOWURL, No Action By User, [8626], [243669],1.0.964
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}|URL, No Action By User, [116], [253806],1.0.964
PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}|TOPRESULTURLFALLBACK, No Action By User, [116], [253806],1.0.964
PUP.Optional.WinYahoo, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}|URL, No Action By User, [116], [253805],1.0.964
PUP.Optional.WinYahoo, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}|TOPRESULTURLFALLBACK, No Action By User, [116], [253805],1.0.964
PUP.Optional.ProductSetup, HKU\S-1-5-21-1393443752-3571742071-1914946868-1000\SOFTWARE\PRODUCTSETUP|TB, No Action By User, [17016], [242047],1.0.964
PUP.Optional.MyPCBackup, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{19524BF2-9669-42FF-8CD4-50ACDF2DA385}|PATH, No Action By User, [307], [258107],1.0.964
PUP.Optional.WebProtectorPlus, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{7D86950C-BFD7-43D3-891E-81FAE2DA50F9}|PATH, No Action By User, [534], [304708],1.0.964
PUP.Optional.WebProtector, HKLM\SOFTWARE\WOW6432NODE\WEBPROTECTOR|PATH, No Action By User, [8660], [244843],1.0.964

Data Stream: 0
(No malicious items detected)

Folder: 14
PUP.Optional.WebExtend, C:\USERS\WENDY'S\APPDATA\ROAMING\WebExtend, No Action By User, [14459], [180408],1.0.964
PUP.Optional.WebProtector, C:\PROGRAM FILES (X86)\LiveUpdateWPP, No Action By User, [8660], [180422],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\PROGRAM FILES (X86)\Wordinator_1.10.0.17, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\Service, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\PROGRAM FILES (X86)\WORDANCHOR_1.10.0.18, No Action By User, [1864], [302027],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\server64, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\PROGRAM FILES (X86)\WEBPROTECTORPLUS, No Action By User, [8660], [244837],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\log, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\PROGRAM FILES (X86)\OLBPRE, No Action By User, [3855], [241914],1.0.964
PUP.Optional.WebProtector, C:\PROGRAM FILES (X86)\WEBPROTECTOR, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WEB PROTECTOR PLUS, No Action By User, [8660], [244838],1.0.964
PUP.Optional.SuperOptimizer, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SUPER OPTIMIZER, No Action By User, [8626], [243665],1.0.964

File: 73
PUP.Optional.WebProtectPlus, C:\PROGRAM FILES (X86)\LIVEUPDATEWPP\LIVEUPDATEWPP.EXE, No Action By User, [8661], [299265],1.0.964
PUP.Optional.WordAnchor, C:\PROGRAM FILES (X86)\WORDANCHOR_1.10.0.18\SERVICE\WASVC.EXE, No Action By User, [17382], [301218],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\LiveUpdateWPP\LiveUpdateWPP_uninstaller.exe, No Action By User, [8660], [180422],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\buildcrx-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\Info-ZIP-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\JSON-simple-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\nsJSON-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\Nustache-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\TaskScheduler-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\3rd Party Licenses\UAC-license.txt, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\terms-of-service.rtf, No Action By User, [14492], [180531],1.0.964
PUP.Optional.Wordinator, C:\Program Files (x86)\Wordinator_1.10.0.17\Uninstall.exe, No Action By User, [14492], [180531],1.0.964
PUP.Optional.WordAnchor, C:\WINDOWS\SYSTEM32\DRIVERS\WAFD_1_10_0_18.SYS, No Action By User, [17382], [301218],1.0.964
PUP.Optional.Wordinator, C:\WINDOWS\SYSTEM32\DRIVERS\WFD_1_10_0_17.SYS, No Action By User, [14492], [301220],1.0.964
PUP.Optional.MyPCBackup, C:\PROGRAM FILES (X86)\OLBPRE\OLBPRE.EXE, No Action By User, [307], [102447],1.0.964
PUP.Optional.SuperOptimizer, C:\USERS\WENDY'S\DESKTOP\SUPER OPTIMIZER.LNK, No Action By User, [8626], [243662],1.0.964
PUP.Optional.MyPCBackup, C:\PROGRAM FILES (X86)\OLBPRE\UNINST.EXE, No Action By User, [307], [281868],1.0.964
PUP.Optional.Vitruvian, C:\PROGRAM FILES (X86)\WORDANCHOR_1.10.0.18\TERMS-OF-SERVICE.RTF, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\buildcrx-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Info-ZIP-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\JSON-simple-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\nsJSON-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\Nustache-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\TaskScheduler-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\3rd Party Licenses\UAC-license.txt, No Action By User, [1864], [302027],1.0.964
PUP.Optional.Vitruvian, C:\Program Files (x86)\WordAnchor_1.10.0.18\Uninstall.exe, No Action By User, [1864], [302027],1.0.964
PUP.Optional.WebProtector, C:\PROGRAM FILES (X86)\WEBPROTECTORPLUS\UNINST.BAT, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\Setup32.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\Setup64.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\SetupComponents.exe, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\SetupOld32.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\SetupOld64.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\SetupVista32.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\SetupVista64.bat, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\uninstall.exe, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\verdata, No Action By User, [8660], [244837],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtectorPlus\WebProtectorPlus.exe, No Action By User, [8660], [244837],1.0.964
PUP.Optional.Fbsearch, C:\PROGRAM FILES (X86)\SEARCH GUARD PLUS\SEARCHGUARDPLUS.EXE, No Action By User, [18509], [299435],1.0.964
PUP.Optional.MyPCBackup, C:\USERS\WENDY'S\DESKTOP\MYPC BACKUP.LNK, No Action By User, [307], [241042],1.0.964
PUP.Optional.PreBackup, C:\PROGRAM FILES (X86)\OLBPRE\OLBPRE.EXE.CONFIG, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\log\TASK_SCHEDULER.log, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\aff.jdat, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\brand.jdat, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\de_DE.mo, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\es_ES.mo, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\fr_FR.mo, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\it_IT.mo, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\LinqBridge.dll, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\pt_PT.mo, No Action By User, [3855], [241914],1.0.964
PUP.Optional.PreBackup, C:\Program Files (x86)\OLBPre\state.jdat, No Action By User, [3855], [241914],1.0.964
PUP.Optional.WebProtector, C:\PROGRAM FILES (X86)\WEBPROTECTOR\TOOLBARDATA.INI, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtector\btn.ico, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtector\hotbtn.ico, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtector\WebProtector.dll, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtector\WebProtector_new.dll, No Action By User, [8660], [244836],1.0.964
PUP.Optional.WebProtector, C:\Program Files (x86)\WebProtector\webprotector_uninstaller.exe, No Action By User, [8660], [244836],1.0.964
Trojan.FakeAlert, C:\USERS\WENDY'S\APPDATA\LOCAL\TEMP\TMPF089.TMP, No Action By User, [1015], [29309],1.0.964
PUP.Optional.Amonetize, C:\USERS\WENDY'S\APPDATA\LOCAL\TEMP\AFF.CONF, No Action By User, [13], [302527],1.0.964
PUP.Optional.MyPCBackup, C:\USERS\WENDY'S\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\MYPC BACKUP.LNK, No Action By User, [307], [241044],1.0.964
PUP.Optional.Fbsearch, C:\WINDOWS\TEMP\LOW\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}\SEARCHGUARDPLUS.EXE, No Action By User, [18509], [299435],1.0.964
PUP.Optional.InstallCore, C:\USERS\WENDY'S\APPDATA\LOCAL\TEMP\ICSW1.9_0O0M0X1V0M1P1Q1L1T1.9.EXE, No Action By User, [8], [76794],1.0.964
PUP.Optional.Fbsearch, C:\WINDOWS\TEMP\LOW\{1BB22D38-A411-4B13-A746-C2A4F4EC7344}\UPDATE.EXE, No Action By User, [18509], [271213],1.0.964
Trojan.FakeAlert, C:\USERS\WENDY'S\APPDATA\LOCAL\TEMP\JAR_CACHE6726181222239551973.TMP, No Action By User, [1015], [29309],1.0.964
PUP.Optional.WinYahoo, C:\USERS\WENDY'S\APPDATA\LOCALLOW\MICROSOFT\INTERNET EXPLORER\SERVICES\WINCY.ICO, No Action By User, [116], [246865],1.0.964
PUP.Optional.WebProtector, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\WEB PROTECTOR PLUS\UNINSTALL.LNK, No Action By User, [8660], [244838],1.0.964
PUP.Optional.WebProtectorPlus, C:\WINDOWS\SYSTEM32\TASKS\WEB PROTECTOR PLUS, No Action By User, [534], [244846],1.0.964
PUP.Optional.MyPCBackup, C:\WINDOWS\SYSTEM32\TASKS\LAUNCHPRESIGNUP, No Action By User, [307], [241045],1.0.964
PUP.Optional.SuperOptimizer, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SUPER OPTIMIZER\SUPER OPTIMIZER ON THE WEB.LNK, No Action By User, [8626], [243665],1.0.964
PUP.Optional.SuperOptimizer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Super Optimizer\Check updates.lnk, No Action By User, [8626], [243665],1.0.964
PUP.Optional.SuperOptimizer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Super Optimizer\Help.lnk, No Action By User, [8626], [243665],1.0.964
PUP.Optional.SuperOptimizer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Super Optimizer\Super Optimizer.lnk, No Action By User, [8626], [243665],1.0.964
PUP.Optional.SuperOptimizer, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Super Optimizer\Uninstall Super Optimizer.lnk, No Action By User, [8626], [243665],1.0.964
PUP.Optional.WebProtectorPlus, C:\WINDOWS\SYSTEM32\TASKS\WEB PROTECTOR PLUS SERVER, No Action By User, [534], [244847],1.0.964

Physical Sector: 0
(No malicious items detected)


(end)

 



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#2 hoju89

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Posted 13 January 2017 - 08:20 PM

Anyone?

#3 quietman7

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Posted 13 January 2017 - 09:45 PM

Your scan log(s) show that most of the detections were for Potentially Unwanted Programs (PUPs) which do not fall in the same category as malicious files such as viruses, Trojans, worms, rootkits and bots. In most cases they are related to junk software, toolbars, add-ons/plug-ins, browser extensions and related registry entries bundled with other software (often without the knowledge of the user) you download from the Internet.

Your scan log also shows "No Action By User". This usually occurs if you forget to click "Remove Selected" and instead just click "Save Logfile" or save the report before having Malwarebytes remove the threats. To confirm if everything was removed:

  • Rescan again (THREAT SCAN) in normal mode.
  • Make sure that everything detected is checked and then click the Remove Selected button.

.
Please download Emsisoft Anti-Malware and perform a scan following these instructions.

After the scan completes, open Emsisoft, click the Logs tab at the top

  • Click on the Surf Protection log by the most current date to highlight it.
  • Click the Export button on the bottom and save the log (i.e. SP_170113-164305.txt) to your Desktop.
  • Copy and paste the report results in your next reply.

Note: By default Emsisoft Anti-Malware installs as a free fully functional 30-day trial version with real-time protection. After the trial period expires you can either choose to buy a full version license or continue to use it in limited freeware mode which still allows you to scan and clean infections. The freeware mode no longer provides any real-time protection to guard against new infections. However, at any time during the trial enabled period, you can easily turn off all real time protection and just use it as on-demand scanner only. Once the trial period expires nothing really changes except that the options to activate real-time protection are no longer available without purchasing the full version.


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#4 hoju89

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Posted 14 January 2017 - 01:28 PM

I re-scanned and removed the threats Malwarebytes came back with, however I am unable to install Esisoft Anti-Malware as the computer is running Windows Vista and it comes back that the program is unable to run on versions prior to Windows 7.



#5 quietman7

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Posted 14 January 2017 - 03:00 PM

Ok..do this instead.

Please download Kaspersky Virus Removal Tool and perform a scan following these instructions.After the scan completes, click the rectangular notepad icon > select Detected threats > click on to highlight and click the Save icon to save the results as a text file...name it avptool.txt).
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#6 hoju89

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Posted 18 January 2017 - 08:52 AM

I ended up restoring the recovery partition as the system seemed to be getting worse, thanks for the help though!

#7 quietman7

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Posted 18 January 2017 - 09:22 AM

Sometimes a factory reset/restore or reinstall of the OS is the best solution.
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