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Posted 08 January 2017 - 10:59 PM
Posted 09 January 2017 - 01:20 AM
Hardware is not my strong point however I would check your ram if possble.
Do you have a Windows 8.1 disk?
Do you get any repair options if you shut the PC down 3 times by holding in the power button until it turns off?
Posted 09 January 2017 - 11:12 AM
Posted 09 January 2017 - 11:14 AM
Posted 11 January 2017 - 03:11 PM
You can do a Startup Repair, but you will need the installation media for this version of Windows 8/8.1. You can download a Windows 8.1 ISO which can be used to create the needed installation media. You can download the ISO file from the Microsoft Software Download site. You shouldn't need the product code, but if you can install Speccy Snapshot from a flash drive download the Speccy from another computer and transfer it to a flash drive and install it on the computer we are working on.
Family and loved ones will always be a priority in my daily life. You never know when one will leave you.
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