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Choppy keyboard response


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3 replies to this topic

#1 scottdfw99

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Posted 07 January 2017 - 05:58 PM

I have an older PC that's run problem free for a few years. Recently, I've noticed that my keyboard is "choppy".  What appears on my screen doesn't happen as fast as I type.  And, sometimes, it just simply locks up (for a few seconds altogether).  I've looked at my task manager and see atiedxx.exe running.  Could that be the problem?  Or, is there a way for me to de-bug the issue? Thanks in advance for your help.


Edited by hamluis, 07 January 2017 - 06:24 PM.
Moved from MRL to Internal Hardware - Hamluis.


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#2 hamluis

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Posted 07 January 2017 - 06:35 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 scottdfw99

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Posted 14 January 2017 - 03:17 PM

Thank you Louis!  Ok, I'm doing your instructions one at a time:  Here are the minitoolbox results:
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by SteveIpod (administrator) on 14-01-2017 at 14:13:50
Running from "C:\Users\SteveIpod\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Satellite L505D Manufacturer: TOSHIBA

Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================

Application errors:
==================
Error: (01/11/2017 11:32:38 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.18523, time stamp: 0x580b8dd4
Faulting module name: MSHTML.dll, version: 11.0.9600.18525, time stamp: 0x58121758
Exception code: 0xc0000005
Fault offset: 0x0117efcb
Faulting process id: 0x2388
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

 
Error: (01/11/2017 08:44:23 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9797

 

Error: (01/11/2017 08:44:23 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9797

Error: (01/11/2017 08:44:23 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/11/2017 08:44:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8767

Error: (01/11/2017 08:44:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8767

Error: (01/11/2017 08:44:22 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (01/11/2017 08:44:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7269

Error: (01/11/2017 08:44:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7269

Error: (01/11/2017 08:44:20 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
System errors:
=============
Error: (01/14/2017 02:07:13 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (01/14/2017 02:05:14 PM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (01/14/2017 02:05:14 PM) (Source: atikmdag) (User: )
Description: CPLIB :: General - Invalid Parameter

Error: (01/13/2017 07:18:31 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.235.202.0
 Update Source: %NT AUTHORITY59
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %NT AUTHORITY602
 Update Type: %NT AUTHORITY604
 User: NT AUTHORITY\SYSTEM
 Current Engine Version: %NT AUTHORITY605
 Previous Engine Version: %NT AUTHORITY606
 Error code: %NT AUTHORITY607
 Error description: %NT AUTHORITY608

Error: (01/13/2017 07:03:44 AM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (01/12/2017 08:22:43 PM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (01/12/2017 07:19:48 AM) (Source: atikmdag) (User: )
Description: Display is not active

Error: (01/11/2017 09:07:43 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/11/2017 09:07:40 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 20.

Error: (01/11/2017 08:47:17 PM) (Source: atikmdag) (User: )
Description: Display is not active

Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (HKLM\...\{FF21C3E6-97FD-474F-9518-8DCBE94C2854}) (Version: 7.2.8 - Hewlett-Packard) Hidden
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 15.023.20053 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 11.9.900.152 - Adobe Systems Incorporated)
Adobe Flash Player 23 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 23.0.0.185 - Adobe Systems Incorporated)
AIO_CDB_ProductContext (HKLM-x32\...\{E7112940-5F8E-4918-B9FE-251F2F8DC81F}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_CDB_Software (HKLM-x32\...\{9F6B13E2-B93F-4203-9BD4-5DC18C9F9DEB}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_Scan (HKLM-x32\...\{104066F4-5897-4067-85D3-4C88B67CCF75}) (Version: 130.0.421.000 - Hewlett-Packard) Hidden
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{A0880F03-8480-482E-1606-BC91669B0882}) (Version: 3.0.732.0 - ATI Technologies, Inc.)
Bejeweled 2 Deluxe (HKLM-x32\...\WT078308) (Version: 2.2.0.82 - WildTangent) Hidden
Blackhawk Striker 2 (HKLM-x32\...\WT078087) (Version: 2.2.0.82 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (HKLM-x32\...\{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}) (Version: 130.0.331.000 - Hewlett-Packard) Hidden
ccc-core-static (HKLM-x32\...\{14956199-1890-C3D4-F8B8-3C0C6FD82993}) (Version: 2009.0729.2238.38827 - ATI) Hidden
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Copy (HKLM-x32\...\{3C92B2E6-380D-4fef-B4DF-4A3B4B669771}) (Version: 130.0.428.000 - Hewlett-Packard) Hidden
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (HKLM-x32\...\{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}) (Version: 140.0.77.000 - Hewlett-Packard) Hidden
DeviceDiscovery (HKLM-x32\...\{2FF8C687-DB7D-4adc-A5DC-57983EC25046}) (Version: 130.0.465.000 - Hewlett-Packard) Hidden
DocProc (HKLM-x32\...\{9B362566-EC1B-4700-BB9C-EC661BDE2175}) (Version: 13.0.0.0 - Hewlett-Packard) Hidden
DVD Shrink 3.2 (HKLM-x32\...\DVD Shrink_is1) (Version:  - DVD Shrink)
F300 (HKLM-x32\...\{2E87F4AB-99BF-421C-AF7B-365A9C08549A}) (Version: 130.0.365.000 - Hewlett-Packard) Hidden
F300_Help (HKLM-x32\...\{5E6D6161-5509-4f55-9372-1E01792F843A}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
F300Trb (HKLM-x32\...\{F6AC5364-2FB7-437a-811A-D645F22AA6AC}) (Version: 82.0.242.000 - Hewlett-Packard) Hidden
Faerie Solitaire (HKLM-x32\...\WT078491) (Version: 2.2.0.82 - WildTangent) Hidden
FATE Undiscovered Realms (HKLM-x32\...\WT078109) (Version: 2.2.0.82 - WildTangent) Hidden
Fax (HKLM-x32\...\{440B915A-0C85-45DB-92AE-75AE14704A64}) (Version: 130.0.418.000 - Hewlett-Packard) Hidden
Free Audio Converter version 1.2 (HKLM-x32\...\Free Audio Converter_is1) (Version:  - DVDVideoSoft Limited.)
GPBaseService2 (HKLM-x32\...\{63FF21C9-A810-464F-B60A-3111747B1A6D}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (HKLM\...\{B61ED343-0B14-4241-999C-490CB1A20DA4}) (Version: 13.0 - HP)
HP Smart Web Printing 4.60 (HKLM\...\HP Smart Web Printing) (Version: 4.60 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (HKLM-x32\...\{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}) (Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (HKLM-x32\...\{CAE4213F-F797-439D-BD9E-79B71D115BE3}) (Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotoSmartDiscLabelContent1 (HKLM-x32\...\{681B698F-C997-42C3-B184-B489C6CA24C9}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (HKLM-x32\...\{D79113E7-274C-470B-BD46-01B10219DF6A}) (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (HKLM-x32\...\{C43326F5-F135-4551-8270-7F7ABA0462E1}) (Version: 130.0.371.000 - Hewlett-Packard) Hidden
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
IZArc 4.1.2 (HKLM-x32\...\{97C82B44-D408-4F14-9252-47FC1636D23E}_is1) (Version: 4.1.2 - Ivan Zahariev)
Java™ 6 Update 14 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216014FF}) (Version: 6.0.140 - Sun Microsystems, Inc.)
Junk Mail filter update (HKLM-x32\...\{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}) (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
MarketResearch (HKLM-x32\...\{175F0111-2968-4935-8F70-33108C6A4DE3}) (Version: 130.0.374.000 - Hewlett-Packard) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 2000 SR-1 Disc 2 (HKLM-x32\...\{00040409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation)
Microsoft Office 2000 SR-1 Professional (HKLM-x32\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}) (Version: 9.7.0621 - Microsoft Corporation)
Monopoly (HKLM-x32\...\WT078123) (Version: 2.2.0.82 - WildTangent) Hidden
Mozilla Firefox 47.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 47.0.1 (x86 en-US)) (Version: 47.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 47.0.1.6018 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Mystery P.I. - The Vegas Heist (HKLM-x32\...\WT078349) (Version: 2.2.0.82 - WildTangent) Hidden
Network64 (HKLM\...\{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}) (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (HKLM\...\{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}) (Version: 140.0.221.000 - Hewlett-Packard) Hidden
NetZero Launcher (HKLM-x32\...\{9AEAF9CC-390B-49C0-8F7F-14092BF163B6}) (Version: 2.01 - TOSHIBA Corporation)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Polar Bowler (HKLM-x32\...\WT078129) (Version: 2.2.0.82 - WildTangent) Hidden
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RealNetworks - Microsoft Visual C++ 2008 Runtime (HKLM-x32\...\{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}) (Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.6 - RealNetworks)
Realtek Ethernet Controller  Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0008 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5904 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30101 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{0FB630AB-7BD8-40AE-B223-60397D57C3C9}) (Version: 2.00.0006 - Realtek)
RealUpgrade 1.1 (HKLM-x32\...\{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}) (Version: 1.1.0 - RealNetworks, Inc.) Hidden
Scan (HKLM-x32\...\{06A1D88C-E102-4527-AF70-29FFD7AF215A}) (Version: 140.0.80.000 - Hewlett-Packard) Hidden
Scrabble Plus (HKLM-x32\...\WT078475) (Version: 2.2.0.82 - WildTangent) Hidden
Skype Launcher (HKLM-x32\...\{DA84ECBF-4B79-47F2-B34C-95C38484C058}) (Version: 2.01 - TOSHIBA Corporation)
SmartWebPrinting (HKLM-x32\...\{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}) (Version: 140.0.186.000 - Hewlett-Packard) Hidden
SolutionCenter (HKLM-x32\...\{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}) (Version: 130.0.373.000 - Hewlett-Packard) Hidden
Status (HKLM-x32\...\{0EF5BEA9-B9D3-46d7-8958-FB69A0BAEACC}) (Version: 130.0.469.000 - Hewlett-Packard) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 13.2.6.1 - Synaptics Incorporated)
Toolbox (HKLM-x32\...\{6BBA26E9-AB03-4FE7-831A-3535584CA002}) (Version: 130.0.648.000 - Hewlett-Packard) Hidden
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.0 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{1B87C40B-A60B-4EF3-9A68-706CF4B69978}) (Version: 3.00.10 - TOSHIBA)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{F64684A0-754B-4637-B7F9-6E8DAA8CD5CD}) (Version: 1.5.05.64 - TOSHIBA Corporation)
TOSHIBA ConfigFree (HKLM-x32\...\{F3529665-D75E-4D6D-98F0-745C78C68E9B}) (Version: 8.0.21 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.1 for x64 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM-x32\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 3.01.0.07-A - TOSHIBA Corporation)
TOSHIBA eco Utility (HKLM-x32\...\InstallShield_{B3FF1CD9-B2F0-4D71-BB55-5F580401C48E}) (Version: 1.1.7.64 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM-x32\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version:  - )
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.0.64 - TOSHIBA Corporation)
TOSHIBA Hardware Setup (HKLM-x32\...\{D0387727-C89D-4774-B643-B9333EAA09DE}) (Version: 2.00.11 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM-x32\...\InstallShield_{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.0 - TOSHIBA Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{983CD6FE-8320-4B80-A8F6-0D0366E0AA22}) (Version: 1.0.80.3.64 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 1.2.0.38 - Toshiba)
TOSHIBA PC Health Monitor (HKLM\...\{9DECD0F9-D3E8-48B0-A390-1CF09F54E3A4}) (Version: 1.4.1.64 - TOSHIBA Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.1 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.0.4 for x64 - TOSHIBA Corporation)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{5BCC94A1-DEF1-4AB4-8046-BC13048E929A}) (Version: 1.5.07.64 - TOSHIBA Corporation)
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.9 - TOSHIBA)
TOSHIBA Speech System Applications (HKLM-x32\...\{EE033C1F-443E-41EC-A0E2-559B539A4E4D}) (Version: 1.00.2518 - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (HKLM-x32\...\{008D69EB-70FF-46AB-9C75-924620DF191A}) (Version:  - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (HKLM-x32\...\{3FBF6F99-8EC6-41B4-8527-0A32241B5496}) (Version: - )
TOSHIBA Supervisor Password (HKLM-x32\...\{A208044D-A88B-4ACF-AE95-E4F213E6EDC0}) (Version: 2.00.09 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.2.26.64 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (HKLM-x32\...\{5E6F6CF3-BACC-4144-868C-E14622C658F3}) (Version: 1.1.1.4 - TOSHIBA Corporation)
ToshibaRegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.3 - Toshiba)
TrayApp (HKLM-x32\...\{1EC71BFB-01A3-4239-B6AF-B1AE656B15C0}) (Version: 130.0.422.000 - Hewlett-Packard) Hidden
Uninstall 1.0.0.1 (HKLM-x32\...\Uninstall_is1) (Version:  - )
UnloadSupport (HKLM-x32\...\{4E7C28C7-D5DA-4E9F-A1CA-60490B54AE35}) (Version: 11.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Virtual Families (HKLM-x32\...\WT078130) (Version: 2.2.0.82 - WildTangent) Hidden
Virtual Villagers - The Secret City (HKLM-x32\...\WT078385) (Version: 2.2.0.82 - WildTangent) Hidden
WebReg (HKLM-x32\...\{43CDF946-F5D9-4292-B006-BA0D92013021}) (Version: 130.0.132.017 - Hewlett-Packard) Hidden
WildTangent Games (HKLM-x32\...\WildTangent toshiba Master Uninstall) (Version: 1.0.0.80 - WildTangent)
WildTangent ORB Game Console (HKLM-x32\...\TOSHIBA Game Console) (Version:  - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Yahoo Messenger (HKCU\...\yahoomessenger) (Version: 0.8.267 - Yahoo! Inc)
Yahoo! Software Update (HKLM-x32\...\Yahoo! Software Update) (Version:  - )

========================= Memory info: ===================================
Percentage of memory in use: 66%
Total physical RAM: 2812.17 MB
Available physical RAM: 939.63 MB
Total Virtual: 5622.52 MB
Available Virtual: 3535.55 MB

========================= Partitions: =====================================
1 Drive c: (TI105736W0B) (Fixed) (Total:287.61 GB) (Free:140.29 GB) NTFS
3 Drive g: () (Fixed) (Total:7.45 GB) (Free:7.16 GB) FAT32

========================= Users: ========================================
User accounts for \\STEVEIPOD-PC
Administrator            Guest                    SteveIpod

 

**** End of log ****


Speccy link:  http://speccy.piriform.com/results/jRLK5zwParXtcrjjJoJYKvQ
 
(and, again, THANK YOU!)


Edited by hamluis, 14 January 2017 - 04:54 PM.


#4 hamluis

hamluis

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Posted 14 January 2017 - 05:09 PM

Since this is a laptop...first thing I would do is try an external keyboard and mouse, after disabling the touchpad.

 

I see no indications of a system situation that would direct anything else, other than possibly checking the keyboard for crumbs/particles or spills of any sort that typically result in keys not performing properly.

 

If an external keyboard/mouse have problems...that's a step in the direction of a problem.

 

Louis






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