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Cant find viruses , even in safe mode :(

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#1 NoMansSky


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Posted 07 January 2017 - 08:11 AM

Hi since some time ago , my computer initializes with the screen all black , then like 2 or 3 minutes later explorer .exe does execute , i execute it myself but in the task manager i can see how it executes and then the proccess just ends , i dont know why , i[ve used rkill, and says that the app.data file its missing so i can't use Rkill , i've tried with Malware anti root kit , malwarebytes stops working , avg antivirus also stops in some files, like if the program were frozen , then stops working and ends the analisis saying that everythings fine ( Yeah , sure) i've tried in safe mode and it's just the same , but now AVG doesnt work , and i tried to install Avast but , theres an *error* when installing, so i dont know what to do , could someone help me? 

Edited by hamluis, 07 January 2017 - 11:48 AM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 lefthedef


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Posted 08 January 2017 - 08:15 PM

enter safe mode back up all your data , and then make a clean install is the easiest and fastest way...

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